BASIC FUNCTION AND RESPONSIBILITY
The University of Michigan, Office of Undergraduate
Admissions-Detroit Office Manager is primarily responsible for the
planning, production, execution and evaluation of programming
related to the recruitment of underrepresented students and general
leadership of the satellite office. Provides direct
leadership, supervision, management and mentorship for a team of
Admissions Counselors, Office Assistant. Serves as an
integral member of the OUA Recruitment and Management Teams.
Serves as the primary advisor to the Associate Director for
Recruitment and the Director of Admissions on all matters
concerning recruitment of underrepresented students and the U-M
This position has significant visibility and accountability to
the student as the core of recruitment/admissions
programming. Serves to provide accessibility in student
recruitment/admissions for internal partners such as OUA staff and
campus personnel and external partners such as student family and
DUTIES AND RESPONIBILITIES
30% Provide leadership for the
recruitment of underrepresented students to the University of
Michigan for undergraduate enrollment. Assignments include
management programming for African-American, Hispanic/Latino and
Native American prospective students. Develop strategic
planning for recruitment of related students within in-state and
out-of-state markets. Analyze and institutional and industry
statistics, including College Board Enrollment Planning Service
(EPS) and ACT Educational Information Service (EIS), to make
data-driven decisions and recommendations. Establish and
closely supervise budget to meet short and long term
objectives. Work in collaboration with other assistant
directors and management team members to ensure programming is
synchronized and complements other recruitment/marketing
initiatives. Manage enrollment of programming related to
Summer Bridge Scholars Program .
30% Provide management responsibilities
for the Detroit Admissions office, admissions counselors, office
assistant, work-study student staff and any other related staff
members. Assignments include monitoring of programming
coordination by staff members, tracking of application review,
supervising work schedules and follow-up with budgetary
matters. Interview, recommend for hire, train recruitment
personnel, and monitor progress of staff members. Evaluate,
recommend salary and merit increases for recruitment staff
members. Facilitate mentorship and professional growth for
all team members.
20% Provide information and interpret
admissions policies, procedures, decisions, program information and
various university services and student experiences to prospective
and admitted students, parents, high school counselors, staff and
faculty. Through presentations, telephone, electronic mail,
regular mail, fax and any other modes of communication representing
the University of Michigan to clientele across the nation.
Represent the Office of Undergraduate Admissions on professional
boards, councils, committees and within professional
15% Application Evaluation – Evaluate applications for domestic
and international freshman and transfer admission using the
University’s individualized and comprehensive freshman application
5% Expand the use of
technology to develop recruitment and marketing communications to
reach in-state and out-of-state student markets related to the
undergraduate admissions funnel of prospects, applicants, admits,
paids and enrolled students for the University of Michigan.
Develop relative undergraduate admissions funnel reports via
technology for underrepresented student recruitment. Provide
advice and feedback related to the office’s integration of
technology in recruitment, marketing and processing.
Other duties as assigned.
- Bachelor's degree required.
- Four years of professional experience related to admissions,
recruitment, and/or student services, specifically in higher
- Previous management/supervisory experience.
- Excellent written and oral communication skills.
- Demonstrated ability to lead and work collaboratively in a team
- Demonstrated commitment to diversity and equal opportunity.
Experience with students and work environments of a diverse
- Sociological knowledge or work experience with youth and
families in urban populations is helpful.
- Master’s degree.
- Familiarity with the policies and procedures of the University
of Michigan or other complex, decentralized higher education
- Experience with the Technolutions Slate CRM.