Ticket Sales Representative (three positions)

Syracuse University
New York, United States
Salary Not Specified
Posted date
Apr 21, 2021

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Position Type
Faculty Positions, Business & Management, Marketing & Sales, Administrative, Business & Administrative Affairs, Business & Administrative Support, Auxiliary Services, Public Relations & Marketing (Campus), Student Affairs, Athletics
Employment Type
Full Time
Posting Details

Job # 036957 Department Code 34213-7031 Department Athletics Job Title Ticket Sales Representative (three positions) Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S3 FLSA Status Non-exempt Hours
Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
Serve as a full time sales staff for Athletics, focused on revenue generation and customer service.
- Experienced sales or marketing personalities that can engage customers with focus on relationship building
- Cultivate relationships to sell all Syracuse Athletics Ticketed Sports: Football, Men’s Basketball, Women’s Basketball and Lacrosse
- Handle all sale types including: renewals, new sales, group sales and premium sales with a focus on season tickets, partial plans and group tickets
- Maintain account base and engage in retention and growth of accounts
- Working ability with CRM components
- Ability to identify opportunities in key revenue areas including Fundraising (Orange Club), Parking, IMG College Seat Backs and other ticket related initiatives
- Ability to work in Archtics or similar ticket sales programming
- Effective daily management of inbound and outbound sales efforts
- Make over 60 outbound phone calls per day
- Engage in community events & Face to face selling.

We are hiring for three positions under this posting. Qualifications
• Associate’s degree required, Bachelor’s degree preferred in the field of communications, marketing, sales or sports management.

• Minimum of one (1) year of experience working in marketing, sales, or customer service.

• Experience in a goal oriented work setting with demonstrated success hitting specific, measurable, goals on a timely basis. Job Specific Qualifications
• Experience meeting and exceeding sales or project management goals.

• Ability to work at all assigned home athletic ticketed events.

• Experience working with TicketMaster Archtics ticketing system preferred.

• Excellent customer service skills.

• Excellent communication skills as it pertains to internal and external stakeholders.

• Genuine appreciation of attending live sporting events .

• Strong appreciation for the Syracuse Athletics brand.

• Data analytics skills a plus.

• Strong Microsoft Office skills a plus. (Excel, PowerPoint, Word).

• Must be able to work effectively as an individual and as part of a team.

• Must enjoy and have a genuine appreciation for the sales and service process. Responsibilities
• Engage in community selling, including face-to-face sales in the stadium or out-of-office and game days.

• Assigned time for creativity and innovation to further develop the sales plan and marketing focus of Syracuse Athletics.

• Attend sales meetings; coordinate sales efforts with Orange Club, Marketing, Ticket Operations and IMG Sports Marketing. Help manage the sales and marketing initiatives for students developed through Athletics and the Falk School. Physical Requirements
Not Applicable Tools/Equipment
Not Applicable Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu. About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link https://www.sujobopps.com/postings/86630 Job Posting Date 04/21/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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