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Maryville Apprenticeship - Salesforce Support

Employer
Maryville University
Location
Missouri, United States
Salary
Salary Not Specified
Closing date
Aug 11, 2021

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Position Type
Faculty Positions, Communications, Digital Media, Education, Instructional Technology & Design, Science, Technology & Mathematics, Computer Sciences & Technology, Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Type
Full Time
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Job Details



Posting Details





Job Summary/Basic Function



The Enterprise Information Systems (EIS) department provides technology application support across the Maryville community for Students, Faculty and Staff. Salesforce is one of the systems the department manages and is an integral part of Maryville's technology stack. The EIS Salesforce Support Apprentice will contribute to the daily Salesforce technology needs of Maryville. The apprentice will work with the Salesforce Administrator to learn how to interpret and manage Salesforce support cases and understand the communication aspects of the Salesforce platform.

Program Benefits:
• Gain practical work experience within your degree field toward career readiness
• Earn internship credit
• Build your professional network
• Earn compensation
• Gain Information Technology skills that will be beneficial in your career
• Gain a base knowledge of a working Information Technology department learning not just technical skills but project/communication skills

Responsibilities:
• Manage Salesforce support cases
• Understand the communication aspects of the Salesforce platform
• Develop workflows and communication processes
• Perform entry-level CRM admin duties to gain an understanding of the Salesforce architecture



Minimum Qualifications



• Minimum 2.5 GPA
• Currently pursuing an undergraduate degree
• Positive attitude and eager to learn Growth mindset
• Good oral and written communication skills, willing to interact with faculty/staff as well as fellow students



Preferred Qualifications





Physical Demands



Open Until Filled



Yes



Special Instructions to Applicants



Maryville University is committed to a policy of equal opportunity and prohibits discrimination on the basis of age, disability, gender, genetic information, marital status, national origin, race/color, religion, sex, sexual orientation, veteran status, or any other status protected by law. This extends to all aspects of the employment relationship, including recruiting, hiring, training, on-the-job treatment, promotion, layoff, and termination.



Advertised: July 27, 2021
Applications close:

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