The primary focus of the Program Manager & Recruitment
Specialist is to work with the Assistant Dean of the MBA Program,
and MBA Office staff, to promote and support student success. This
would include supporting MBA marketing strategy, overseeing the
social media initiatives, planning and executing events, managing
student programs, communicating with prospective and current
students about program requirement, and providing support
throughout the student lifecycle.
Duties and Responsibilities (generally)
Providing strong student support services to our students is
critical to retention and student success. Understanding that
student’s needs are different depending upon where they are in
their development is at the core of advising at NIU . We practice
both developmental advising and high-touch intervention recognizing
the importance of (1) the interaction between students and the
campus environment; (2) the value of supporting the “whole”
student; (3) the consideration of student’s developmental level;
and (4) the need to be intentional and responsive to concerns,
potential risks, barriers or challenges. Advisors at NIU are
deliberative and proactive, and are expected to work in
collaboration with support units across campus guided by the goal
of student success. Advisors are expected to understand and fully
utilize technology to support positive student outcomes including
utilizing Navigate for scheduling, note-taking, referral and data
analysis. All advisors at NIU are expected to be highly aware of
the status of the students in their caseload including retention,
persistence and graduation outcomes, academic outcomes and progress
toward completion and achievement of customized pathways to
Minimum Required Qualifications for this position
1. Bachelor’s degree.
2. A total of one (1) year (12 months) in education, training
and/or work experience in n marketing, higher education, student
personnel administration, academic advising, or area of
specialization inherent to business industry.
(Note: Master’s Degree in an area consistent with the duties of the
position may be substituted for one (1) year of work
Specialty Factors (Additional Required Qualifications)
Education and Experience Preferred
1. Master’s degree in a business-related field, higher education,
2. Minimum of four (4) years experience in marketing, higher
education, student personnel administration, academic advising, or
area of specialization inherent to business industry.
List the knowledge, skills, and abilities critical to the
performance of this position.
1. Customer and Personal Service — Knowledge of principles and
processes for providing quality educational guidance. This includes
student needs assessment, meeting quality standards for services,
and evaluation of student satisfaction.
2. Administration and Management — Knowledge of business and
management principles involved in the presentation and delivery of
academic programs, strategic planning, resource allocation,
leadership techniques, recruitment methods, and coordination of
people and resources.
3. Active Listening — Giving full attention to what other people
are saying, taking time to understand the points being made, asking
questions as appropriate, and not interrupting at inappropriate
4. Critical Thinking — Using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.
5. Knowledge of educational, evaluation, and measurement
principles, practices, methods, and techniques, university policies
6. Speaking — Talking to others to convey information effectively;
ability to develop a rapport with students.
7. Written Expression — The ability to communicate information and
ideas in writing so others will understand.
8. Ability to establish effective working relationships with
students, faculty, and staff.
9. Availability to work some evenings, weekends, and off-campus
assignments based on critical advising cycles
Ability to work remotely with the expectation of commuting to NIU
DeKalb one day a week or as needed.
Monday-Friday 8-4:30, nights and weekends as needed
Minimum Pay Rate (Hourly or Monthly)
Hiring Rate Information
Actual hiring rate is commensurate with experience, education, and
internal equity; position includes a robust benefits package to
Priority Review Date
Special Instructions to Applicants
- Fully complete the Education and Work History sections
of the application. Be specific on your entire work history,
including employment dates and duties for all positions
held. Applicable part-time work experience will be considered
toward qualifying for this position, however, it will be converted
to a full-time equivalency to determine combined length of
- If you have education and/or training in excess of what is
required, we encourage you to upload your unofficial
- After the posting has closed, your submission will be reviewed
to determine if you meet the minimum qualifications for the
classification, including any specialty factors associated with
this particular position.
- Please monitor your e-mail for further information regarding
your application. Emails will be generated from
CivilServiceTesting@niu.edu . Please add these
emails to your address book to ensure timely delivery of any future
- We STRONGLY recommend that contact information used in your
online profile be personal use, not professional/work information:
personal email address, home address, and phone numbers. The
information you provide is used to make contact on search updates,
department referrals and interviews, etc. We must be able to relay
sensitive and important information in a way that protects your
privacy concerning job search activity, now and in the future.
- The Civil Service examination for this classification is a
Credentials Assessment, and is based on your application materials
as submitted for this posting. If you meet the minimum required
qualifications for this position, you will receive a score based on
your education and experience, and your name will be placed on the
active employment register. After the application deadline, the
names within the top three scores will be referred to the hiring
department for interview.
- Once this position has been filled, all names will be removed
from the employment register in accordance with State Universities
Civil Service System rule
- If eligible for Veteran’s Preference Points,
DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable
Discharge MUST be uploaded to this application in order
to receive the maximum eligible points on the Civil Service
- Click on
Program Coordinator for more information including salary
ranges, typical duties, minimum acceptable qualifications, and
Link to Department Homepage
- Employment is contingent upon your passing a criminal
background investigation. You may not begin work until the criminal
background investigation results have been received and cleared by
In accordance with applicable statutes and regulations, NIU is an
equal opportunity employer and does not discriminate on the basis
of race, color, national origin, ancestry, sex, religion, age,
physical and mental disability, marital status, veteran status,
sexual orientation, gender identity, gender expression, political
affiliation, or any other factor unrelated to professional
qualifications, and will comply with all applicable federal and
state statutes, regulations and orders pertaining to
nondiscrimination, equal opportunity and affirmative action.
The following person has been designated to handle inquiries
regarding the non-discrimination policies:
Ethics and Compliance Officer, Title IX Coordinator
Health Services 230
Is Background Check Required
In compliance with federal law, all persons hired will be required
to verify identity and eligibility to work in the United States and
to complete the required employment eligibility verification
document form upon hire.
NIU remains committed to ensuring that its recruitment and
application procedures include full opportunities for applicants
with disabilities. Employment opportunities will not be denied to
anyone because of the need to make accommodations for a person’s
disability during either the application or interview process. An
applicant who believes they require an accommodation to participate
in the employment process due to a disability may request that
accommodation through the Accommodation Request Form
. For further assistance,
please contact the office of Affirmative Action, Equal Opportunity
and Education ( AAEOE ) at email@example.com
Clery Act Information
NIU provides information regarding campus security, personal and
fire safety, including topics such as: crime prevention, emergency
response procedures and crime reporting policies, in addition to
crime and fire statistics for the most recent three calendar years.
The Annual Security Report containing security and safety
information is available at www.safety.niu.edu/clery or by
contacting the University Police Department and Public Safety
Department at 815-753-9628 to receive a hard copy. The Annual Fire
Safety Report is available at www.niu.edu/clery/fire_report.pdf or
by contacting the Environmental Health and Safety Department at
815-753-0404 to receive a hard copy.
Required fields are indicated with an asterisk (*).
- * What is the highest level of education attained?
- High School Diploma
- Associates Degree
- Bachelors Degree
- Masters Degree
- * What field/major is your degree in?
(Open Ended Question)
- * How many years of experience do you have in this type of
Have you provided at least two (2) references with your
This position requires a statement of Diversity, Equity and
Inclusion philosophy. Have you attached this with your application
Please upload a short writing sample as if you were promoting
the NIU MBA Program on Twitter or another social media platform.
(one paragraph limit)
- I have/will upload this document under the Writing Sample
- * If applicable, have you attached a copy of your DD214, DD215,
NGB22, or DD256 for consideration of Veterans Preference Points?
The copy submitted should reflect the status of discharge in order
to be considered.
- Resume/Curriculum Vitae
- Cover Letter
- Transcripts (unofficial with official required at hire)
- List of References
- Writing Sample
- Diversity Statement
- Transcripts #2 (unofficial with official required at hire)
- Military Discharge Documents ONLY