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Advisor - Advising and Student Support (Pool)

Employer
Columbus State Community College
Location
Ohio, United States
Salary
Salary Not Specified
Start date
Jul 27, 2021

View more

Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Student Activities & Services
Employment Type
Part Time
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Requisition ID:
req3242

Job Title: Advisor - Advising and Student Support (Pool)

Department: Student Affairs

Location: Columbus Campus

Employment Type: Staff

Employment Status: Part-Time Professional

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation: $21.38

Schedule: Intermittent hours based on operational needs of department.

The College

Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there’s no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation’s only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.

The City

Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America’s fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That’s why Central Ohio residents find living here so fulfilling, both professionally and personally. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.

Position Summary

The Advisor (Pool) provides student support services related to academic advising, career advising, and general enrollment information and support. Advisors may also assist at our Regional Learning Centers to provide support as needed. In that capacity, they would assist with all areas of academic advising, financial aid, admissions, and registration.

Core Competencies
Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Quality Orientation, Communication, Inclusive Diversity, Resolving Conflict, Decision Making, Adaptability, Continuous Learning, Coaching, Valuing Differences, Work Standards

ESSENTIAL JOB FUNCTIONS

STUDENT ADVISING & SUPPORT

Provides academic advising to new and returning students. Advises students on academic pathway tracks, course selection, prerequisites, and offerings in person, via phone, e-mail or other delivery formats as needed. Assists prospective, current, and returning students. Explains the college processes including those related to enrollment, and financial aid.

Provides information on programs of study and next steps for enrollment, including program admission criteria, documents needed, financial aid, new student orientation, placement testing, advising, course selection, registration. Assists student transferring from other institutions or from the College to other institutions. Uses the University Transfer Center and other resources to remain current on transfer requirements and procedures of partner institutions. Develops and clarifies educational goals by conducting interviews, analyzing student needs, and reviewing applicable transcripts and other documents. Explains educational program options and assists students with developing a plan for degree and/or goal completion. Assists students through academic recovery process to develop a plan of action to promote academic success and conducts appropriate academic counseling intervention. Provides career advising assistance to undecided students. Makes appropriate referrals for in-depth career services to the Office of Career Services.

CUSTOMER SERVICE

Provides office support, as needed answering phones, facilitating student intake and screening and greeting students. Answers student and general public basic inquiries and/or directs them to proper resources. Assists partners from other College departments such as Financial Aid with processes and tasks to address student needs.

CLERICAL

Completes and maintains required documentation. Keeps accurate records. Reviews and verifies applications, transcripts and other documents. Maintains confidentiality of student files and other sensitive subject matter. Collects and maintains student contact information for reporting purposes.

DIVERSITY, EQUITY & INCLUSION

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Educates oneself about current and historical barriers to educational attainment.

Examines college policies, practices, systems, and culture to identify potential barriers to educational attainment.

Fosters, through one’s work and relationships with students and colleagues, a welcoming and inclusive environment conducive to educational and workplace success and feelings of belonging.

OTHER DUTIES & RESPONSIBILITIES

Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to changing needs of the College and business partners.

Hours may include working outside of a normal workweek schedule as well as working in multiple College locations as needed to meet workload demands. Pool advisors work intermittent hours based on the operational need of the department.

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee regularly stands and walks for extended periods of time, and occasionally sits. Employee converses verbally with others in person and by telephone. Employee occasionally reaches with hands or arms, climbs or balances and stoops, kneels, crouches or crawls. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee occasionally lifts or exerts force of up to 25 pounds when moving files, boxes and other materials. With multiple conference spaces as well as meetings across the campus, employee regularly walks outside to other buildings.

WORKING CONDITIONS

Typical office environment. Regular exposure to moderate noise typical to business offices. Must travel to various Columbus State campuses and sites.

Knowledge, Skills and Abilities:

Knowledge of : college student development; academic assessment and advising practices; college and career readiness; Federal Financial Aid regulations and documentation; federal immigration regulations; international document verification; cultural diversity; college and community resources; placement testing
and college readiness requirements.

Ability to : effectively work with persons of varying cultures and diversity; work independently; demonstrating initiative; develop and maintain effective working relationships with associates, supervisors, job contacts and general public; demonstrate flexibility; exhibit a pleasant telephone manner; answer routine
inquiries; maintain confidential and sensitive information; maintain accurate and complete work records; speak effectively to large groups.

Skill in : problem solving; attention to detail; maintaining documentation and records; verbal and written communications; maintaining good public relations; customer service; operating general office equipment; general typing; application of job software programs and applications and standard office practices and procedures, interpreting and implementing federal, state and common policies and procedures.

Minimum Qualifications :

Bachelor's Degree in Student Personnel, Counseling, Guidance, or closely related field. One (1) to three (3) years progressively responsible experience in student advising. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s). An appropriate combination of education, training, coursework and experience may qualify a candidate.

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