The Financial Aid Office
invites applications for a
Financial Aid Specialist II
. The person assigned to
this position will train and supervise one Financial Aid Specialist
I. The candidate hired to this position will be responsible for
administering the campus-based aid programs (Federal SEOG and
Work-study) as well as various state aid programs, including state
work-study and other employment programs. This position requires
incumbent to develop a working knowledge of federal and state aid
regulations and UM policies and procedures; able to learn and use
Banner, COD, NSLDS, Microsoft Word, Outlook, Excel and PowerPoint;
and familiar with CyberBear, UM financial aid website, FAFSA.gov,
and studentaid.gov to the degree of being able to assist a student
with navigating through them.
Essential duties of the position include but are not limited
- Oversee the hiring process, monitor funding levels throughout
the year, contracting with off-campus agencies to employ UM
students, growing the America Reads and America Counts programs,
serve as liaison to departmental work-study supervisors and the Job
Location and Development program in Career Services.
- Perform quarterly reconciliation and annual reporting for these
programs in both the federal and state systems.
- Oversee the various emergency funds administered by the
financial aid office, including the short term loan programs.
- Evaluate files, which includes verification of applicant data,
analyzing need, awarding or revising aid and using professional
judgment to identify discrepant information and make adjustments in
response to special circumstances.
- Assist with general financial aid customer service.
- Understand and effectively communicate complex policies to
customers and staff.
Minimum Required Experience
- Must be able to supervise.
- Strong mathematic/accounting skills and attention to
- Strong communication skills and be able to have consistently
positive interpersonal interactions with students, families, agency
representatives, faculty and staff.
- Maintain confidentiality.
- Must be able to adjust quickly to changing job demands.
- Must be comfortable using multiple software/database
- Must be able to be granted access to federal aid databases,
meaning cannot be in default on any federal loans.
- High School diploma and four (4) years of experience or an
equivalent combination of education and experience.
About Financial Aid and UM
- Bachelor’s degree in a related field and at least five (5)
years of financial aid experience.
- Knowledge of federal and state aid regulations.
The office of Financial Aid strives to support the educational
goals of students, equitably distribute financial resources to an
economically diverse population within the bounds of imposed
regulations. We attempt to provide a depth of service corresponding
to the needs of our community. We strive to build the reputation of
the university by being courteous, knowledgeable and approachable
to all. We endeavor to effectively use technology and continually
seek to improve our communication and processes. We embrace each
staff member’s strengths, creating a positive environment where we
can all thrive.
The University of Montana is a unit of the Montana University
System with over 10,000 students. It is located in Missoula, a
culturally vibrant community of about 72,000, surrounded by
mountain grandeur which was recently ranked in the “ top 20 best college towns with a population of less
” by the American Institute for Economic Research
and ranked 9th in Outside Magazine’s “ The 16 Greatest Places to Live in America” in
. Many national publications recognize Missoula for its
high quality of life
. Abundant recreational
opportunities in surrounding state and national forests and nearby
Glacier National Park and Yellowstone National Park complement a
thriving intellectual atmosphere. The University of Montana offers
eligible employees a generous benefits package that positively
separates UM from other local employers and offers many programs
and policies to support work-life balance for its employees.
The University of Montana is an Affirmative Action/Equal
Opportunity employer and has a strong institutional commitment to
the principle of diversity in all areas. In that spirit, we are
particularly interested in receiving applications from a broad
spectrum of qualified people who would assist the University in
demonstrating its five priorities for action
: Place student
success at the center of all we do; drive excellence and innovation
in teaching, learning, and research; embody the principle of
“mission first, people always"; partner with place; and proudly
tell the UM story.
To learn more about the University of Montana, Missoula, and the
State of Montana, please visit the links below.
Position Title: Financial Aid Specialist II
Position Number: 006510
Full-time, 1.0 FTE (40 Hours a week), Monday
through Friday 8:00 am to 5:00 pm
Out of Union
Six months minimum
Benefits Include :
mandatory retirement plan, partial tuition waiver, and wellness
Criminal Background Investigation is required prior to the Offer of
Employment In accordance with University regulations, finalists for
this position will be subject to criminal background
investigations. ADA/EOE/AA/Veteran's Preference
accommodations are provided in the hiring process for persons with
disabilities. For example, this material is available in
alternative format upon request. As an Equal
Opportunity/Affirmative Action employer, we encourage applications
from minorities, veterans, and women. Qualified candidates may
request veterans’ or disabilities preference in accordance with
state law. References:
References not listed on the
application materials may be contacted; notice may be provided to
the applicant. Testing:
Individual hiring departments at UM
may elect to administer pre-employment tests, which are relevant to
essential job functions. Employment Eligibility:
Employees must be eligible and show employment eligibility
verification by the first date of employment at UM, as legally
required (e.g., Form I-9).
How to Apply
Priority Application Date: Wednesday, August 11, 2021
by 11:59 PM (Mountain Time)
Complete applications received by the ‘Priority Application Date’
will be guaranteed consideration. The position will remain open
until filled. Candidates are required to submit the following
materials online via "New Resume/CV". Up to five (5) attachments
are allowed per application. Please combine documents
A complete application Includes:
- Letter of Interest – addressing your qualifications and
experience related to the stated required skills for the position.
A general letter salutation such as “Dear Search Committee” or
“Dear Hiring Manager” is acceptable.
- Detailed Resume – listing education and describing work
- Professional References – names and contact information
for three (3) professional references
Montana, United States