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Student Support Specialist

Employer
St. Petersburg College
Location
Florida, United States
Salary
Salary Not specified
Start date
Jul 27, 2021

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Administrative
Employment Type
Full Time
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Student Support Specialist

Compensation: $14.35
Openings: 1
PeopleSoft ID: 4511
Formal review of applications begins: Aug 8, 2021
Department: Associate Provost
Location: St. Pete / Gibbs

Key Position Information:
Additional responsibilities include, but are not limited to the following:
  • Facilitate Career Assessment
  • Plan Job Fairs
  • Create Resumes
  • Work closely with undecided students
  • Remain current on best practices within career services




Position Summary:
This class is the second of three levels in the Student Support series. Incumbents provide organizational information and services to students and prospective students in single areas or across a number of disciplines that may include admissions, financial aid, academic advising, career services, international students, and disability services. This level is differentiated from the previous level by the level of knowledge and responsibility within a single student support function or the breadth of responsibilities across student support functions. Responsibilities may include providing information on academic requirements and processes, financial aid, and registration processes; reviewing documentation for alignment with College requirements; determining eligibility for admittance; monitoring student progress; providing academic guidance; and performing the duties of the lower level.


Requirements::
Education:

Associate's degree.

Experience:

Three years related experience. Two (2) years of financial aid experience as a Student Worker, OPS or FT staff member required.

* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.

Knowledge:
  • Applicable academic programs, financial aid, extracurricular programs, and/or related services;
  • Applicable Federal, State, and local laws, rules, regulations, policies, and procedures;
  • Academic counseling principles;
  • Customer service principles;
  • Academic program requirements;
  • Recordkeeping principles;
  • Computers and related software applications.

Skills:
  • Advising students on academic issues;
  • Providing program support;
  • Interpreting and applying applicable laws, rules, regulations, policies, and procedures;
  • Maintaining confidentiality;
  • Preparing and maintaining records;
  • Using a computer and related software applications;
  • Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction.

Physical:
  • Positions in this class typically require: reaching, standing, walking, grasping, feeling, talking, hearing, seeing and repetitive motions.
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.


Responsibilities:
These duties are a representative sample; position assignments may vary.

Potential Frequency
1.
Counsels and advises incoming and returning students on academic programs and progress, financial aid, internships, careers, study abroad programs, and/or other related programs.
Daily - 50%

2.
Performs a variety of counseling support duties which includes conducting placement tests, responding to student and/or parent inquiries, advising students on coursework, and providing prospective student support.
Daily - 30%

3.
Prepares, reviews, and submits a variety of operational and student records, reports, forms, regulatory information, and related documents.
Daily - 10%

4.
Performs other duties of a similar nature or level.
As Required





To apply, visit https://web.spcollege.edu/hrapp/job/4511

The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not tolerate such conduct. Should you experience such behavior, please contact Pamela Smith, the director of EA/EO/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.
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