Accessible Education Services Support Specialist
Salem CampusPortland Campus
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This position reports to the Director of Accessible Education
Services on the management and facilitation of all access programs
and services the office is responsible for. The individual in this
position will work closely with the Director on program
coordination and implementation of College Access Navigators, a
program for neurodiverse students and students with ADHD, including
leadership of some student activities and group mentoring. This
individual will also be responsible for making accommodation
recommendations for students in the Pacific Northwest College of
Arts, one of Willamette University's four colleges.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. Reasonable
accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions
This position reports to the Director of Accessible Education
Services and collaborates closely with her on accommodations and
support services. Leadership responsibilities in absence of the
director may be required after performance has been established.
This position will be primarily performed indoors, but occasional
events or programming may require working outdoors in inclement
conditions. Travel between Salem and Portland campuses is required.
The duties and responsibilities of this position include, but are
not limited to, the following functions, which are not listed in
any particular order of significance:
- Assists with the provision of integrated, comprehensive, high
quality, cost-effective services to Willamette students registered
with Accessible Education Services.
- In collaboration with the director, reviews, develops, and
implements policies and procedures for providing individualized
accommodations for students (with special responsibility for PNCA
students) in accordance with legal requirements.
- Serves as a liaison to the Pacific Northwest College of Art
(PNCA) faculty and greater PNCA campus community on issues related
to a range of disabilities, classroom and curricular
accommodations, and laws related to compliance with the Americans
with Disabilities Act and Section 504; promotes broad understanding
of universal design.
- Conducts initial appointments with PNCA students, gathers
accurate information of disability-related barriers and impacts
(information can include a combination of self-report of disability
impacts, historical verification of accommodations, and medical
documentation of disability) to assess eligibility; makes
recommendations of accommodations to the director.
- Maintains accurate records of student meetings, enters case
notes into Accessible Information Management System, ensures all
entries are up-to-date, consistent, and accurate.
- Conducts appointments and implements concussion accommodations
in accordance with Willamette's concussion protocol.
- Collaborates with program's Administrative Assistant on the
provision of Alt Text,, test proctoring, and note taking
College Access Navigators (CAN) Support:
- Collaborates and consults effectively with multiple
stakeholders including colleagues in the Student Success Hub,
Bishop Wellness Center, Athletics, Housing and Conferences, and key
PNCA stakeholders on students of concern.
- Serves on campus committees as requested by the
- Tracks CARE reports of students registered with Accessible
Education Services and conducts initial e-mail outreach.
- Maintains an active liaison with Bishop Wellness Counselors on
- Assist the Director in creating, coordinating, planning, and
executing an annual cohort orientation for new CAN
- Assist the director to conduct outreach to recruit new
- Assist the director in Collaborating with institutional staff
to research alternative funding sources including external grants,
internal funding sources, and potential endowments.
- Assist the Director in training new student Navigation
- Facilitate group meetings for more advanced CAN
- Other duties as assigned.
Typical Work Schedule:
- Master's degree.
- At least two years professional experience working in a higher
education setting; ADA experience preferred.
- Demonstrated ability to work with and relate to people with
- Ability to communicate effectively with students and parents
about access programs and services at Willamette; ability to
positively represent Accessible Education Services.
- Ability to communicate with students who may be in a heightened
emotional state and diffuse volatile situations.
- Demonstrated ability to work independently and collaboratively,
and to prioritize workload according to urgency and
- Demonstrated commitment to equity, diversity, and inclusion;
and to practicing from a social justice framework.
- Demonstrated commitment to undoing racism, ableism, and other
related forms of oppression in access offices.
- Ability to comprehend disability and intersecting marginalized
identities, and use this knowledge to increase access services to
underrepresented groups, e.g. students of color, LGBTQIA identified
students, first generation college students.
- Knowledge of the social justice model of disability a
- Experience with AIM preferred, but not required.
- Proficiency with Microsoft Office and Google
This position is a 40 hour a week, nine-month appointment
(approximately August 15 to May 15). Typical hours will be Monday
through Friday, 8:00AM to 5:00PM. Occasional evening and weekend
hours may be needed; this will be rare.
Salary Range: $35,000
Applications will reviewed on a rolling basis as received until
the position is filled.
All University positions require that candidates submit to a
criminal conviction record check prior to hire. Conviction does not
automatically preclude candidates from being hired. Nature of
conviction will be considered relative to the duties of the
You will need to upload the following two documents as part of
your application materials in the "My Experience" section labeled
Incomplete applications will not be considered.
Apply online at https://willamette.wd1.myworkdayjobs.com/en-US/willametteuniversityjobs/job/Salem-Campus/Accessible-Education-Services-Support-Specialist_R0003667
Believing that diversity contributes to academic excellence and
to rich and rewarding communities, WU is committed to recruiting
and retaining a diverse faculty, staff and student body. We seek
candidates, particularly those from historically under-represented
groups, whose work furthers diversity and who bring to campus
varied experiences, perspectives and backgrounds.
- Cover letter addressing the required/desired qualifications and
presenting any other applicant characteristics which deserve
- Current Resume