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University of Wisconsin-Madison
Wisconsin, United States
Salary Not Specified
Posted date
Jul 26, 2021

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Position Type
Administrative, Academic Affairs, International Programs, Business & Administrative Affairs, Business & Administrative Support, Community Relations & Institutional Outreach, Affirmative Action & Equal Opportunity
Employment Type
Full Time
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Job no: 237818-US
Work type: Onsite, Staff-Full Time
Location: Madison
Categories: Academic Advising, Student Services/Support, Office & Administrative Support

Position Summary:

ISS seeks two individuals committed to international student transition and immigration compliance support in a fast-paced, high demand environment. This position is primarily responsible for the accurate and timely processing of immigration document requests for incoming (admitted) students seeking F-1 or J-1 student immigration status. Requires strong attention to detail and commitment to student data privacy and data integrity.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

No Degree Required

Minimum Years and Type of Relevant Work Experience:

Required skills/qualifications:

Strong organizational skills and attention to detail
Customer service in a fast-paced environment with competing demands
Ability to perform routine work for extensive periods of time
Demonstrated commitment to social justice education and inclusive access
Demonstrated cross-cultural competency and written/verbal communication skills for diverse and multilingual audiences
Position requires proof of U.S. citizenship/legal permanent residence to serve as a Designated School Official (DSO) and Alternate Responsible Officer (ARO), per Department of Homeland Security.

Preferred skills/qualification:

Previous Designated School Official (DSO) and/or Alternate Responsible Officer (ARO) experience
Experience with Terra Dotta ISSS software and PeopleSoft Student Information System
Experience living, working, or studying abroad
Proficiency in one or more languages in addition to English
Knowledge of international student identity development

Additional Information:

Diversity and inclusion are primary values for International Student Services and are integral to achieving our strategic goals. We seek candidates with an awareness of and commitment to the principles of diversity and inclusion across all spectrums.



Work Schedule:

This is a full time position working Monday through Friday, during normal business hours.

This position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:



Minimum $19.25 HOURLY
Depending on Qualifications

Instructions to Applicants:

Please submit a cover letter, a CV/resume, and a list of three professional references through the UW Madison job portal by the assured consideration date.


Samantha Mccabe
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

University Staff-Ongoing

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Jul 26 2021 Central Daylight Time
Applications Close: Aug 9 2021 11:55 PM Central Daylight Time

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