CLOSING DATE: 8/15/21, 9:00 P.M. PST
Financial Aid Director
The Financial Aid Director reports to the Associate Dean for
Student Funding Services and works in collaboration with other
funding related departments (WES, WorkFirst, etc.), Enrollment
Services administrators and the Student Services Leadership Team.
The Financial Aid Office is part of Student Funding Services. The
incumbent in this position will be expected to join and participate
in sector, state, regional and national financial aid associations,
which include occasional travel to meetings and conferences. In
addition, travel will be required to attend annual or semi-annual
training sponsored by the U.S. Department of Education.
The mission of Student Funding Services is to deliver streamlined,
equitable, timely and coordinated services to prospective, current
and former students, staff, faculty and administration. The
Director provides leadership and management to a skilled team of
professional and office staff in Financial Aid. Highline College’s
Financial Aid office manages a variety of State and Federal
programs, including loans, grants, scholarships, work-study and
agency funds. The Director also independently advises students,
staff, program participants and/or public regarding departmental
operations, policies, procedures and activities.
Responsible for Student Financial Aid Awards
- Understand and apply federal and state regulations.
- Provide leadership and training to a team of professional
Supervise Financial Aid Leadership and Advisers
- Make professional judgment determinations on a case by case
- Establish timelines to assure aid awards are packaged and
disbursed in a timely manner.
- Assist staff to utilize resources that assure compliance of
federal and state regulations.
- Formulates policy, guidelines and procedures that ensure
regulatory compliance and are consistent with institutional goals
and responsive to student needs.
- Develop goals and schedules that ensure aid awards and tuition
payments are made in a timely manner.
- Develop procedures for continuous improvement of policies,
procedures and use of technology to better serve students.
- Explore and develop new financial aid procedures and processes
to enhance efficient and equitable financial aid awarding including
but not limited to the revision or replacement of Financial Aid
- Provide effective leadership, training, and direct supervision
and evaluation of Financial Aid Leadership and Adviser
- Conduct regularly scheduled staff meetings that
- provide training
- communicate changes in rules and regulations Title IV aid
- facilitates discussion and problem solving to address ongoing
- communicate campus initiatives, goals and eligibility
determination and awarding.
- Complete staff performance evaluations within prescribed
- Resource to assist staff with complex or problematic
situations, questions and daily guidance.
- Support professional development and training opportunities for
- Develop and implement a Financial Aid assessment and continuous
improvement plan to address operational needs and gaps to enhance
- Provide customer service support regarding financial aid
policies, procedures and rules.
- Assess, and collect data on the level of Financial Aid student
satisfaction and responsiveness: These include but are not limited
to: front desk counter operations; student communication and
responsiveness; ability to respond and provide accurate and prompt
information regarding status of student financial aid award.
- Integrate all available technology to streamline services,
enhance customer service, and improve accuracy.
- Function as the first level to which department complaints are
- Serve as an educator, enabling students to successfully
complete their academic goals through the use of various funding
- Provide consultation, resource and referral to campus
Campus/Community Involvement and Professional Development
- Establish awarding targets based on federal, state and local
financial aid allocations.
- Responsible to ensure financial aid expenditures are within
- Work closely with Financial Services to reconcile and close out
- Maintain auditable records for all programs and activities of
- Chair the Financial Aid Advisory Board to facilitate guidance
and feedback from on and off campus partners. Utilize the guidance
and recommendations by the board for continuous improvement efforts
and address the financial aid needs of the campus and
- Serve in the Student Services Leadership Team and serve in
campus-wide committees as appropriate
- Work with the Financial Aid Associate Director and staff to
collaborate with the community and local high schools to ensure
prospective students have accurate and timely information to apply
and receive financial aid funding upon enrollment
- These include hosting, collaborating and/or supporting
Financial Aid workshops, information sessions, and events
- Participate in professional development workshops offered
- Represent the college to other institutions, organizations and
agencies as appropriate.
- Prepare, publish and present an annual campus report on
financial aid productivity, initiatives, and progress made.
- Work and support the Financial Aid Systems and Compliance
- Prepare and submit the Fiscal Operations/Application Report to
the Department of Education annually.
- Prepare and submit the Unit Record Report, as well as interim
reports, to the Washington Student Achievement Council.
- Submit WA State Need Grant, College Bound Scholarship and State
Work Study monthly cash requests to the Washington Student
- Submit Other reports as required.
- Manage the U.S. Department of Education’s software.
- Maintain and update the Financial Aid Policies and Procedures
- Utilize PeopleSoft and other technological tools to meet
reporting, operational and departmental needs
- Knowledge & understanding of state and federal Financial
Aid programs and rules.
- Demonstrated commitment to student success and quality delivery
- Ability to coordinate multiple tasks with firm deadlines.
- Ability to communicate effectively both orally and in
- Commitment to diversity, equity and inclusion.
- Demonstrated ability to establish and maintain effective
working relationships with students, faculty, staff and community
- BA Degree from an accredited college or university and three
years minimum experience providing Financial Aid services including
awarding aid, funds management, reporting and administrative
- AA Degree and five years minimum experience providing Financial
Aid services including awarding aid, funds management, reporting
and administrative experience.
- High School Diploma/Equivalent and seven years minimum
experience providing Financial Aid services including awarding aid,
funds management, reporting and administrative experience.
- Experiencing working with automated Financial Aid management
systems and databases
- Demonstrated knowledge of federal and state financial aid
- Master’s Degree from an accredited college or university
- Experience work in a multicultural and environment
- Bilingual fluency
- Excellent written and oral communication skills
- demonstrated ability to conduct data analysis, abstracted
computerized statistical information and manipulate data for
customized reporting formats.
- Proven leadership ability
- PeopleSoft experience or working knowledge of PeopleSoft
Highline College prides itself on its commitment to diversity and
equity, its institutional culture of collegiality and innovation,
its globalization of curricula and its inclusion of the community
in its programming.
Founded in 1961, Highline College is situated
in a diverse community just 15 minutes south of Seattle. The
college annually serves more than 16,500 students –– a student
population of over 70% students of color, representing 35 nations
and more than 100 languages. The college embraces equity, inclusion
and social justice, with core goals of student attainment,
diversity, community Engagement and sustainability. The student
body at Highline College is made up of Transfer students, Running
Start students, Professional-Technical students, International
students, Comprehensive Transition Program for students with
intellectual disabilities, Adult Basic Education and English
Language Learners. In addition, we offer six bachelor of applied
science, four-year degrees.
MISSION AND VISION
essential part of our mission and
, diversity, equity and inclusion are promoted and
fostered in all aspects of college life.
Your online application must include the following three
attachments to be considered complete:
A detailed resume that addresses the MINIMUM QUALIFICATIONS of
A letter of application (two-page maximum) that addresses your
ability to meet the MINIMUM QUALIFICATIONS for appointment and, to
the extent applicable, the DESIRED QUALIFICATIONS of the
An EQUITY STATEMENT found in the Supplemental Questions tab and
listed on our website here: https://humanresources.highline.edu/equity-statement/
APPLICATIONS MUST BE FILED ONLINE AT:
NEED APPLICATION HELP?
Should you have any difficulties uploading your documents or
navigating the application process, please contact NEOGOV Technical
Support at 1-855-524-5627, Monday - Friday 6:00 AM to 6:00 PM
HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY
Highline College is an equal
opportunity employer. The College is committed to enhancing the
diversity of our faculty and staff, as well as our student
population. We strive to create a working environment that includes
and respects cultural, racial, ethnic, sexual orientations, and
gender identity diversity. We strongly encourage applicants to
apply without regard to race, color, religion, sex, sexual
orientation, national origin, age, marital or veteran status,
disability, or any other legal protected status.
The College complies with the Americans with Disabilities Act.
Applicants needing accommodations in the application process in an
alternative format may contact the Human Resources office at (206)
592-3812. Persons who are deaf or hard of hearing may dial 711 to
place a call through Washington Relay, the state's free
telecommunication access service.
TITLE IX POLICY
Highline College complies with Title IX regulations. For details on
our policies, see our website
The College appointing authorities reserve the right and may
exercise the option to make an employment decision prior to the
conclusion of the recruitment process.