eLearning Specialist - Administrative Analyst/Specialist Exempt II

California State University, East Bay
California, United States
$4,693.00 - $6,591.00
Closing date
Sep 25, 2021

View more

Position Type
Administrative, Academic Affairs, Other Academic Affairs
Employment Level
Employment Type
Full Time
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Job Details


The starting salary will be between $4,693.00/month and $6,591.00/month.

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 13 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit https://www.csueastbay.edu/hr/benefits/index.html


Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). With an enrollment over 15,800 students, Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. 


This position is a full-time support position for online/hybrid faculty members as well as faculty using the LMS or any learning platforms or needing curriculum support. CSUEB Online Campus is responsible for supporting all Online/Hybrid courses/programs. This position is also responsible for teaching and learning support of all users on campus when necessary, supporting quality assurance efforts for online and hybrid courses, and helping faculty to redesign online/hybrid courses. Finally, this position will provide project support for the department of the Online Campus.


Work with college(s) / program(s) and faculty members to plan, assist, and conduct course-level curriculum review, development, redesign, enhancement, and online faculty curriculum and user support. Participate in campus-wide initiatives as assigned.

  • Plan meetings with faculty members on assigned online/hybrid courses.
  • Track course-level curriculum development, redesign, and implementation milestones for each assigned course.
  • Work with college/program/faculty members to provide recommendations for curriculum design and quality programs (QOLT or QM) related topics.
  • Work with assigned faculty members to prepare the assigned courses by the end of each course project cycle.
  • Work with assigned faculty members and provide proactive optional technical review 30 days prior to courses offering to ensure course readiness, accessibility, usability, and compliance to college/institution/federal/accreditation requirement.
  • Provide suggestions for curriculum and instructional development process, technical review process to the office.
  • Work with assigned faculty members to prepare courses ready for regular quality assessment program or certification.
  • Provide online faculty members with curriculum design support assistance during extended support hours when needed.
  • Assure accessibility of course-work and support, including making content accessible.
  • Act as Online Campus representative to the campus Affordable Learning Solution Senate Subcommittee, Accessibility Technology Initiative or other committee(s) as assigned.
  • Provide support to campus wide strategic initiatives (Open Education Resources/AB 789, Measuring institutional learning outcomes, Accessible Technology Initiative, etc.).
  • Represent Online Campus and participate in regular Chancellor’s Office institives calls or projects. (AL$,QA, SQUIR, ID-CIG, AR-VR, etc).
  • Create and manage Affordable Learning Solutions grant budget for our campus.
  • Lead, create and analyze student success data biannually to create and revise student success and graduation modules.
  • Facilitate both online and/or face-to-face QM trainings to faculty.
  • Assist the Chancellor’s Office APPQMR or IYOC workshop facilitation.
  • Provide training workshops to faculty about how to use adaptive learning softwares (e.g. Smart Sparrow & Softchalk).
  • Deliver specialized department trainings/workshops based on campus community needs.
  • Create and maintain GI 2025 system courses and manually enroll all admitted students each year.
  • Develop and design adaptive learning modules using Smart Sparrow and/or SoftChalk software.
  • Redesign and create training materials for the Internship Coordinator and other departments on campus using adaptive learning software.
  • Ensure course templates are up to date and reflect Online Campus best practices.

Project management/development. Provide hands-on services, work with other team members to convert content and place content to appropriate learning platforms as directed by the faculty members, college/program chairs, and director of the Online Campus.

  • Work with assigned faculty members and conduct hands-on support to convert content for faculty members with their permission.
  • Work with college/program/faculty members and place approved course configuration or alternative content format in an appropriate learning platform.
  • Develop materials for artificial intelligence software for pilot project (e.g. Cognii).
  • Coordinate, promote and train faculty about the the use of Ultra courses so that they have up to date information about the impending platform migration.
  • Coordinate with third party vendors to plan and/or design project deliverables.
  • Research, develop grant/presentation proposal and project management for special funding pilot programs.
  • Create and submit award applications to various innovative technology awards.
  • Create and deliver educational presentations at Online Learning related conferences nationwide (e.g. UPCEA, NODA, QM).
  • Continue to contribute to current research in the field and publish articles when appropriate papers.
  • Provide support and coordinate pilot to Provost Office in implementing campus wide digital badging.
  • Coordinate and support vendor events hosted at CSUEB to support faculty innovation needs.
  • Coordinate and support vendor communication.

Coordinate student assistants and collaborate with necessary campus team members to get the course ready by the end of each course project cycle.

  • Coordinate student assistants as necessary.
  • Work with assigned faculty members and inform campus team members regarding any updates of assigned courses and necessary technical support issues in a timely manner.

Learning Management backup system and user support, and additional tasks assigned by the Sr. Director of the Online Campus.

  • Provide Blackboard system admin support by answering tickets and maintaining help services, when needed.
  • Other duties as assigned by the Sr. Dir. of the Online Campus. Examples might include but not limited to: some part of the online end of course operation, some part of the eDossiers operation, online outcome assessment etc.


  • Equivalent to one year of experience related to online curriculum design.
  • Equivalent to two years of working experiences using learning management system(s) (e.g. Blackboard, Moodle) and other instructional applications.
  • Broad knowledge of online course curriculum design and development.
  • Ability to establish and maintain effective working relationships with staff and faculty members.
  • Working knowledge of Quality of Online Learning & Teaching instrument, Quality Matters program, and other related course quality instruments.
  • Ability to communicate effectively, both orally and in writing.
  • Possess good computer/Internet applications skills (email, word processing, Internet tools/applications, Web 2.0 tools.


  • Bachelor’s degree in Education, Communication, or related field and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.
  • Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.


  • A Master’s degree in curriculum and instruction, educational technology, or equivalent. 


Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.


As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body.


All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website at http://www.csueastbay.edu/smokeandtobaccofree/

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available at: http://www.csueastbay.edu/upd/safety-and-security-reports.html


Cal State East Bay is not a sponsoring agency for Staff or Management positions.


The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.


Please visit www.csueastbay.edu/jobs and under New Employment Site, please click on Faculty, Staff and Management Employment Opportunities.






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