This position is an integral part of the university’s financial aid
office. The incumbent is responsible for ensuring the highest
levels of service to current and prospective students and parents.
The counselor determines the financial aid eligibility of all
students and assures compliance with federal and institutional
guidelines. Additionally, the counselor advises current students,
prospective students, parents, and colleagues regarding federal,
state and institutional financial assistance programs.
- Determine extent, type and amount of eligibility for various
types of financial aid, based upon general guidelines provided by
federal government regulations and the institution. Utilize
professional judgment to evaluate federal tax forms, calculate
assets and conduct need analysis to strategically award students
consistent with university objectives. Using statistical sampling
conduct detailed verification of all information submitted. This
process guarantees the integrity of financial aid packages for both
prospective and enrolled students.
- Provide financial advice and counseling to both prospective and
enrolled students, parents and AU administrators regarding the
application process, bill payment, budgeting and financial planning
each semester. Explain federal/institutional regulations, methods
of compliance and procedures and policies. Understand and inform
students of all principles underlying the system of needs analysis,
methods of information collection and verification. The duties are
handled in order to facilitate the financial aid process.
- Evaluate appeals for amounts and types of financial aid awards.
Utilize professional judgment to determine and makes adjustments,
if warranted, based upon individual family circumstances
incorporating existing federal and institutional guidelines.
- Work with other university departments to include: AU Central,
Student Accounts, Student Loan Office, Payroll, and the Registrar
on behalf of students.
Position Type/Expected Hours of Work
- Financial Aid Counselors report directly to an Assistant or
- The purpose of this position is to provide comprehensive
service to prospective and current students. The incumbent not only
determines financial aid eligibility but also counsels both
graduate and undergraduate students as well as parents regarding
the financial aid programs.
- This position requires self-direction and minimal
Required Education and Experience
- Full time
- Specialist A
- This is a Union-Eligible position
Additional Eligibility Qualifications
- B.A. /B.S. with at least one year’s experience in financial aid
counseling in a large volume, multiprogram environment (Associate
Degree and 5 years financial aid working experience can be
substituted for the BA/BS degree requirement) .
- Excellent verbal and written communication skills
- Hiring offers for this position are contingent on successful
completion of a background check.
- To ensure the health and safety of our community AU requires
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