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Admission Counselor (Staff Assistant)

Massachusetts College of Liberal Arts
Massachusetts, United States
Salary Not Specified
Start date
Jul 26, 2021

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Position Type
Administrative, Business & Administrative Affairs, Community Relations & Institutional Outreach, Student Affairs, Admissions, Enrollment, Retention & Registrar, Counseling, Minority & Multicultural Affairs, Other Student Affairs
Employment Type
Full Time
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About Massachusetts College of Liberal Arts:

At MCLA, we're here for all - and focused on each - of our students. As a 2019 Top Ten Public College, classes are taught by educators who care deeply about teaching, and about seeing their students thrive on every level of their lives. Nearly 93% of our graduates land competitive jobs or are accepted by some of the best grad schools in the country. We engage in the most nationally relevant conversations by hosting some of the most celebrated thinkers and speakers on our campus in the Berkshires of Massachusetts, an area known for its mountain ranges, hiking trails, and panoramic views. Our home town of North Adams is brimming with creative energy and the regional economy is booming as a result. In nearly every way possible, the experience at MCLA is designed to elevate you as an individual, a leader, and a communicator, fully empowered to make your impression on the world.

Job Description:

The Staff Assistant/Admission Counselor shall support all aspects of the first-year new student recruitment efforts of the College, including, but not limited to, the planning, organization of recruitment travel, application review, and new student yield.


Travel Season

  • Responsible for managing of assigned travel schedule and territory including organizing and scheduling travel activities by contacting high schools, confirming the College's representation and making reservations.
  • Represents the College at various recruitment activities for the purpose of recruiting students to the College. This includes college night programs, high school visits, mini high school fairs and more within the scope of travel territory.
  • Meets with prospective students and conducts individual interviews and group information sessions.
  • Responsible for identifying opportunities to develop relationships with high school and college counselors to enhance and open opportunities for new first year students.
  • Oversight of activities to include on campus as well as off campus events to encourage prospective first year student enrollment and school/college counselor awareness of MCLA's offerings.

File Review

  • Evaluates first year applicants from territory in accurate and timely fashion, reviews academic credentials/calculates grade point average and renders admissions decisions as mandated by the College's admissions standards. Responsible for follow-up and advising of students through admission process.
  • Utilizes student records system/admissions tracking to maintain application data in an accurate manner. Responsible for updating student information with admissions decisions and statistical characteristics.
  • Utilizes and becomes adept with the admissions Customer Relations Management software (CRM) to aid in outreach to all prospective students.
  • Manages awarding of scholarships within recruitment territory, including merit based and foundation scholarships.

Outreach and Communication

  • Utilizes and becomes adept with the admissions Customer Relations Management software (CRM) to aid in outreach to all prospective students.
  • Advises website content and electronic marketing and communication for students including promotional brochures relative to admission, including but not limited to editing, translating, and creating copy for materials.
  • Collects edits and disseminates information for distribution to prospective students. Assists in research activities to assist in understanding student trends, needs and interests.
  • Performs other duties relative to supporting and developing programs to increase new student enrollment at MCLA including other admission support as needed.
  • Assists in the off hour coverage/supervision of student callers/admissions ambassadors as needed


  1. Assists other staff members with phone/office coverage when needed.
  2. Serves as tour guide to prospective students, as needed.
  3. Assist with campus community programs and events.
  4. Opportunities to be involved with committee work.


  1. Bachelor's degree required.
  2. Ability and willingness to travel extensively throughout the recruitment seasons (8-10 weeks in the fall and some spring travel)
  3. Strong written and oral communication skills, public speaking experience.
  4. Quantitative skills and the ability to analyze data for purposes of admissions recruitment.
  5. Ability to manage and prioritize multiple tasks.
  6. Ability to work effectively with others to meet institutional enrollment goals.
  7. Creatively and accurately articulate the goals of a liberal arts college.
  8. Familiarity with MCLA and program offerings.
  9. Valid driver's license.

Additional Information:

This is a full-time, benefits-eligible, position in the APA bargaining unit. Salary is $36,000. Deadline for applications is 8/13/21.

Massachusetts College of Liberal Arts is committed to a policy of nondiscrimination and affirmative action in its educational programs, activities and employment practices. The college complies with all federal, state, and local laws and regulations advancing equal employment. Applicants who will enrich the diversity of the campus community are strongly encouraged to apply. Visit .

Application Instructions:

Interested candidates must apply electronically and should submit a letter of interest and resume by clicking on the APPLY NOW button below.

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