ADMISSIONS SPECIALIST / ADVISORS
MALCOLM X COLLEGE
Malcolm X College is seeking two Admissions Specialist/Advisors to
join the Admission and Recruitment Team. The Admissions team
assists all prospective students interested in attending City
Colleges of Chicago toward their acceptance to the college. They
provide information about academic programs and degrees along with
the admission requirements for Health Science programs.
The Admissions Specialist/Advisor performs responsible student
support and administrative duties relating to Admissions,
Enrollment Services, and Transfer Services. Positions also work
collaboratively with Recruiters to secure enrollment from
City Colleges of Chicago (CCC) is an open-enrollment institution
with students accepted year-round. Admissions Specialist/Advisors
provide students with guidance, information, and answers regarding
admissions, enrollment, and academic programs and degrees, as well
as information about enrollment in academic programs with selective
admission requirements (i.e. Health Sciences programs) at one of
the CCC’s college campuses.
Positions working in the Transfer Center assist in coordinating,
scheduling, and executing activities and events designed to help
students plan and prepare for a successful transition to four-year
institutions.Performs related duties as assigned..
- Contacts and meets with prospective and new students to answer
questions and provide information on admission requirements,
academic programs including those with selective admissions
requirements, and general expectations.
- Works with and assists students in completing online
applications and program-specific applications and in completing
related enrollment procedures and registration activities.
- Provides information to prospective and current students on
selective admissions academic programs requiring specific
pre-requisites, test scores, and/or other requirements (i.e. Health
Sciences, Associate in Engineering Science, and an Associate in
- Conducts thorough and timely review of selective admissions
applications and supporting documents for specific programs to
ensure proper completion and submission in compliance with the
programs' enrollment requirements.
- Serves as a point of contact between applicants to academic
programs with selective admissions requirements and program
directors throughout the admissions process. Informs prospective
students of application status and requests for additional
- Creates and updates records, and scans documents to track
applications and support documents. Forwards complete applications
to appropriate academic departments.
- Maintains contact with prospective students to inform them of
application status and to communicate deadlines for submitting any
- Tracks student participation from application to enrollment by
using various data tracking systems. Uses Eventbrite to schedule
new students for orientation.
- Conducts new student orientation sessions, providing an
introduction to CCC and its academic programs, policies, and
student support services. Ensures new students schedule
appointments with College Advisors and Financial Aid.
- Gathers information from prospective students who did not
enroll via individual interviews, focus groups, and other means to
better understand our value proposition, marketing, and customer
- Works collaboratively with Recruiters, Registrar’s Office and
other key stakeholders to create a seamless transition from
application through enrollment and registration process.
- May organize and schedule tours of campus for high school
students and conduct follow-up and outreach activities to encourage
prospective students to apply.
- Prepares various reports regarding admissions and enrollment
- A Bachelor’s degree from an accredited college or
- Three years of work experience in student services, preferably
at a community college
- Positions working with selective admissions programs are
required to have work experience relating to the program of
- A combination of education and experience may be taken into
consideration based on the applicant’s credentials, provided the
minimum degree requirement is met
- Must be able to demonstrate excellent communications and
customer service skills
- Moderate proficiency in the use of Microsoft Office (Word,
Excel, and Outlook)
- Knowledge of CCC policies relating to admissions requirements
- Excellentinterpersonal and verbal communication skills
- Good administrative and organizational skills
- Strong customer service skills
- Ability to work within a culturally diverse environment
- Ability to exercise tact and diplomacy in handling sensitive
Excellent health and welfare benefit package and
long-term savings and investment programs including 403(b) &
457(b) Investment Plans and a pension plan with the State
University Retirement System (SURS) Plan. Generous vacation,
holiday, personal and sick days, and tuition reimbursement. For a
more detailed overview of benefits, please visit the benefits page
of our website.
For the second time in three years, Malcolm X College was selected
as a Promising Places to Work in Community Colleges award winner!
The award is given by the National Institute for Staff and
Organizational Development (NISOD), a membership organization
committed to promoting and celebrating excellence in teaching and
leadership at community and technical colleges, and Diverse: Issues
in Higher Education, a leading academic publication. MXC was
recognized for its best-in-class student and staff recruitment and
retention practices, inclusive learning and working environments,
and meaningful community service and engagement
Chicago residency is required for all full-time employees within
6 months of hire.
We are an equal opportunity and affirmative action
Thank you for your interest in City Colleges of