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University of Wisconsin-Madison
Wisconsin, United States
Salary Not Specified
Closing date
Sep 17, 2021

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Position Type
Administrative, Business & Administrative Affairs, Facilities Management & Physical Plant, Community Relations & Institutional Outreach, Auxiliary Services
Employment Type
Full Time
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Job Details

Job no: 237950-TE
Work type: Onsite, Temporary
Location: Madison
Categories: Athletics

Position Summary:

This position works under general supervision of the Associate Director of Facilities with oversight provided by the Facilities Management Specialist. The goal is to achieve organized and efficient surveillance of the Intercollegiate Athletic Facilities: to ensure the Facilities are secure, check Mechanical Spaces and provide superior customer and information services daily to people visiting Camp Randall and other associated Athletic Department facilities. Good public relations and communication skills are imperative due to the extent of interaction with staff, students, student-athletes, and the general public. Most encounters are friendly in nature, but a few can be stressful and threatening. The ability to maintain positive and professional customer relations in difficult situations is essential. This position is responsible for establishing and maintaining a high level of customer service. This position functions closely with other staff and departments to work as a team, but also requires the ability to work and make decisions independently.

Staff will serve as role models by practicing exemplary behaviors when working with Athletic staff members, students, Athletes, the general public, and other security staff. Must have the ability to establish and maintain effective working relationships with supervisors, co-workers, other departments, and the public.

Position Duties:

List of Duties

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Degree and Area of Specialization:

No Degree Required

Minimum Years and Type of Relevant Work Experience:

1. Knowledge of Athletic Department policies and regulations for access control.
2. Knowledge of department procedures, practices.
3. Knowledge of FCC rules and regulations.
4. Public relations skills.
5. Customer service skills.
6. Conflict resolution skills.
7. Written and verbal communication skills.
8. Analytical skills to independently assess situations in the field.
9. Skill in using and maintaining cameras, and other devices for recording, analyzing and summarizing information.
10. Ability to be sensitive to people with special needs.
11. Ability to interact effectively with all levels of management, internal and external customers.
12. Ability to give directions and/or instructions in a clear, concise and courteous manner.
13. Ability to handle confrontational and hostile situations.
14. Ability to organize and prioritize multiple tasks.
15. Ability to independently make decisions in the field.
16. Ability to identify emergency situations.
17. Ability to maintain a valid Wisconsin driver's license and a motor vehicle record that meets UW Risk Management Standards to drive State of Wisconsin vehicles.
18. Ability to operate a motor vehicle under adverse weather conditions.
19. Ability to work under adverse weather conditions such as severe cold, extreme heat, rain, snow and ice, as the majority of the work is performed outdoors.
20. Ability to lift and carry up to 50 pounds; stoop, bend, twist, reach, push, pull, squat, kneel, and be on your feet for several hours at a time.



Work Schedule:

Saturday 8pm to 4am and Sunday 4pm to midnight.

This position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:

Terminal appointment.
This position has the possibility to be extended based on need and/or funding


Minimum $13.86 HOURLY
Depending on Qualifications

Instructions to Applicants:

Please complete the online application and attach a letter of application addressing your qualifications and experiences specifically relating to the responsibilities of this position, a comprehensive resume, and the current contact information for three professional references. All application materials will be reviewed by our search committee after the posted deadline. Applicants selected to participate further in the selection process will be notified directly. All applicants will be notified once a final selection has been made and the search has been completed.


Molly Rae
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:


Employment Class:

Temporary Employment

Job Number:


The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

The University of Wisconsin-Madison is engaged in a Title and Total Compensation (TTC) Project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings may change. Job duties and responsibilities will remain the same. For more information please visit: .

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Jul 23 2021 Central Daylight Time
Applications Close: Sep 15 2021 11:55 PM Central Daylight Time

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