Campus Safety and Emergency Services
Residential Safety Program Coordinator
Commensurate with Experience
Position works late night and early morning shifts, including
weekends and holidays.
Hours may vary based on operational needs.
Unionized Position Code
The Residential Community Safety Officer Coordinator is an academic
full-time hourly position that reports to the Residential Community
Safety Supervisor. The Residential Community Safety Officer
Coordinator shall assist in providing effective coordination and
supervision of Residential Community Safety Officers ( RCSO ) and
student Residential Security Aids ( RSA ). These positions may also
be assigned to provide health, safety and security functions at
other University buildings and at residence hall entrance security
posts, and provide break coverage to RCSO and RSA staff.
• High school diploma or GED required. Associates degree
• Supervisor experience is preferred.
• Must be able to obtain a New York State Security Guard license
and meet department and New York State Security Guard Act standards
• Successful completion of a Field Training Program.
• Possess valid driver’s license.
• Employment is contingent upon successful completion of a thorough
background check, which includes employment history, character
references, and a criminal records check.
• Candidates must submit to a pre-employment drug test and future
random drug screenings.
Job Specific Qualifications
• Ability to work independently or as part of a team and the
ability to interrelate with individuals from diverse
• Ability to be creative and innovative in solving issues and
• Good customer service skills and proven oral and written
communication skills are essential. Assertive and helpful
• Attention to detail, focus and alertness required.
• Skill in both verbal and written communication
• Skill in observing situations and ability to make quick decisions
and act quickly when needed.
• Ability to use judgment and defuse an escalating situation.
• Skill in leading the work of others.
• Ability to be flexible with work schedule.
• Ability to be on call, as needed.
• Responsible for upholding employee accountability and exhibits
DPS values of dedication and service to the community
• Protection of life and property; trust and integrity
• Respectful interactions; and empathetic and ethical
• Interacts with students, provides leadership and mentoring during
• Ensures that proper post coverage is deployed for all residence
halls and conducts continuous rounds, responding to staff requests
• Ensures that all employees are held accountable for existing
standard operating procedures; including those related to post
assignments, issued equipment and professional behavior.
• Prepares written reports regarding unauthorized access, including
creating incident reports and judicial complaints.
Coordinates the work activities of student RSA workers and RCSO
professional staff: participates in hiring; scheduling; training;
coaching; documenting discipline cases (as directed by a
• Documents, using computers and handwritten logs, activities and
events occurring during a tour of duty.
• When called for assistance by public safety officers, documents
incidents of disorder in residence hall entry ways and common
• Provides crime prevention and personal safety tips.
• When assigned, attends floor meetings and provides safety program
• Performs the duties of a RCSO as assigned.
• Provides health, safety and security functions at other
University buildings as assigned.
In addition to completing an online application, please attach a
resume and cover letter.
About Syracuse University
Syracuse University is a private, international research university
with distinctive academics, diversely unique offerings and an
undeniable spirit. Located in the geographic heart of New York
State, with a global footprint, and nearly 150 years of history,
Syracuse University offers a quintessential college
The scope of Syracuse University is a testament to its strengths: a
pioneering history dating back to 1870; a choice of more than 200
majors and 100 minors offered through 13 schools and colleges;
nearly 15,000 undergraduates and 5,000 graduate students; more than
a quarter of a million alumni in 160 countries; and a student
population from all 50 U.S. states and 123 countries. For more
information, please visit www.syracuse.edu.
About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center
of New York State approximately 250 miles northwest of New York
City. The metro-area population totals approximately 500,000. The
area offers a low cost of living and provides many social,
cultural, and recreational options, including parks, museums,
festivals, professional regional theater, and premier shopping
venues. Syracuse and Central New York present a wide range of
seasonal recreation and attractions ranging from water skiing and
snow skiing, hiking in the Adirondacks, touring the historic sites,
visiting wineries along the Finger Lakes, and biking on trails
along the Erie Canal.
Syracuse University is an equal-opportunity, affirmative-action
institution. The University prohibits discrimination and harassment
based on race, color, creed, religion, sex, gender, national
origin, citizenship, ethnicity, marital status, age, disability,
sexual orientation, gender identity and gender expression, veteran
status, or any other status protected by applicable law to the
extent prohibited by law. This nondiscrimination policy covers
admissions, employment, and access to and treatment in University
programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the
military-connected community through its educational programs,
community outreach, and employment programs. After World War II,
Syracuse University welcomed more than 10,000 returning veterans to
our campus, and those veterans literally transformed Syracuse
University into the national research institution it is today. The
University’s contemporary commitment to veterans builds on this
historical legacy, and extends to both class-leading initiatives
focused on making an SU degree accessible and affordable to the
post-9/11 generation of veterans, and also programs designed to
position Syracuse University as the employer of choice for military
veterans, members of the Guard and Reserve, and military family
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in
which students, faculty, administrators, staff, curriculum, social
activities, governance, and all other aspects of campus life
reflect a diverse, multi-cultural, and international worldview. The
University community recognizes and values the many similarities
and differences among individuals and groups. At Syracuse, we are
committed to preparing students to understand, live among,
appreciate, and work in an inherently diverse country and world
made up of people with different ethnic and racial backgrounds,
military backgrounds, religious beliefs, socio-economic status,
cultural traditions, abilities, sexual orientations and gender
identities. To do so, we commit ourselves to promoting a community
that celebrates and models the principles of diversity and
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