Web Producer

Web Producer
University of Puget Sound
Job ID: 5877
Location: Office of Communications
Full/Part Time:
Regular/Temporary:  

Staff Posting Details
Appointment: Regular, full-time (1.0 FTE)

Position Summary:

The Office of Communications is actively seeking a web producer who will work to create, maintain, and optimize all web experiences. This person will work as part of a four-member team including a web manager and project manager, reporting to the director of marketing operations, and will be responsible for website production, content management, website analytics, and process development. The ideal candidate will work with internal and external multidisciplinary teams to develop and maintain a large CMS-driven website. The web producer will lead the construction of new web content and help develop measurable KPIs based on identified goals, such as driving applications and increasing campus visits. Strong attention to detail and quality are required while working efficiently in a fast-paced environment.

Essential Job Functions and Responsibilities:

• Help create, manage, and maintain the website development process from strategy consultation through launch
• Strategically work independently and alongside stakeholders to identify new website content and design needs
• Be aware of and actively promote SEO requirements, organizational goals, user experience, and best practices when creating or modifying website content.
• Ensure that projects adhere to scheduled timelines and manage daily inflow of web content tasks via project management tool (Asana)
• Develop strong analytics strategy to test and measure the success of website KPIs
• Leverage analytics and insights to determine appropriate content and ideal site experience
• Help develop and maintain an intake process for external web production requests
• Keep up with industry trends and ensure the full capabilities of the CMS (Drupal) are being utilized
• Assign user permissions to web editors and educate them on how to properly edit pages within the CMS
• Maintain all aspects of the CMS and ensure latest updates and patches are installed
• Monitor, document, and troubleshoot website related issues by implementing comprehensive quality assurance and control processes

Supervisory Responsibilities

May supervise work-study students or the work of external contractors.

Budget Responsibilities

N/A

Qualifications:

• BA or BS degree and/or equivalent experience required
• 5+ years experience in website production and management
• Excellent customer service and project management skills
• Expert knowledge of Content Management Systems (preferably Drupal)
• Hands-on experience with web content production processes and workflows
• Skilled at project management processes (including strategy, planning, development, and testing/QA)
• Skilled at defining and improving web operations processes
• Strong communication skills
• Experience working in teams successfully. Ability to bring new ideas and constructive feedback to the table
• Ability to self-manage, set priorities, and multi-task between simultaneous projects
• Ability to understand basic HTML and CSS code
• Knowledge of user experience, IT architecture, web analytics, SEO, CRO and social media
• Impeccable grammar and proofreading skills

Compensation and Benefits: Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.

Puget Sound offers a generous benefits package. For more information, visit: http://www.pugetsound.edu/about/offices-services/human-resources/overview-of-university-benefit/.

Application Deadline: Review of applications will begin immediately. Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified.

Resume Letter of Interest

Applications submitted without the required attachments will not be considered.

All offers of employment are contingent on successful completion of a background inquiry and if applicable for the position, drug screen, physical test and functional assessment.

Diversity Statement:

We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives. We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community. We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world.

Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. To learn more please visit: http://www.pugetsound.edu/about/diversity-at-puget-sound/

The University of Puget Sound is an equal opportunity employer.


How to Apply
For complete job description and application instructions, visit: www.pugetsound.edu/employment

About Puget Sound
Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nation’s most prestigious academic honorary society. Visit "About Puget Sound" (http://www.pugetsound.edu/about) to learn more about the college.

As a strategic goal and through our core values, University of Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. EOE/AA





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