Assistant Director, Student Center Operations

Northeastern University
Massachusetts, United States
Salary Not specified
Closing date
Sep 22, 2021

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Job Details

Assistant Director, Student Center Operations

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Assistant Director will work with the Associate Director and the Event Management staff to serve a diverse variety of needs from customers such as university academic and administrative staff, students, and community populations as they access the services and programs of these facilities.

The Assistant Director will report to the Associate Director of Student Center Operations in Event Management, and fall under the Senior Associate Director of Operations. They will be responsible for managing the operations of student space on campus that falls under the Event Management umbrella, primarily responsible for the new Cullinane Hall student space and the new student spaces located on the 4th floor of Ell, but will oversee other rooms and spaces on campus that are controlled by the Office of the Chancellor (OTC) that will need management. This includes matters involving daily operations, maintenance, safety and security, scheduling/reservations for students, staffing, training, and logistics. The Assistant Director may also be called upon to assist as needed with other major events or programming scheduled on campus.

The Assistant Director will help ensure that the student study spaces are run in a professional manner and are responsive to the ever changing students and community needs in accordance with the mission of the university. There will be instances where this position may be called in to support some instances outside their regular hours of operation, including early mornings, nights and weekends, depending on the events the department is hosting.

The Assistant Director will also assist the Event Management team with the recruiting, hiring, training, and supervision of the student employment program for the Student Center and other student study spaces on campus run by the department.

The days of coverage for this position are Monday through Friday. This position requires a great deal of flexibility and will sometimes require hours which include early mornings, late evenings and weekends.

Master's degree in Business, Operations, Technology or related field preferred, in addition to 3-5 years full time experience in operations/facilities management. Demonstrated understanding of philosophy, role and purpose of a student center/union as well as student activities. Strong interpersonal, communication, supervisory, and customer service skills, ability to work well with diverse populations.

Salary Grade:

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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