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Academic Advisor I

Georgia Southern University
Georgia, United States
Salary Not specified
Posted date
Jul 24, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Employment Type
Full Time
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Academic Advisor I

Job ID: 230529
Location: Georgia Southern - Savannah
Full/Part Time:
Regular/Temporary: Regular

About Us
Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Department Information
0140142 - College of Education - Graduate Academic Services Center

Job Summary
The Academic Advisor serves as the frontline academic advising contact for graduate students in the College of Education to drive engagement and empower students to achieve their academic and career goals. The Academic Advisor provides graduate students with in-depth information concerning course descriptions, program requirements, prerequisite and registration procedures, and plays a vital role in maximizing graduate students' persistence to graduation. The Academic Advisor is also actively involved in the recruitment of students for graduate programs in the College of Education. The College of Education currently represents the largest graduate population at Georgia Southern University, and the majority of its students are online students.

Believing that diversity contributes to excellence in the workplace and to the quality of the University's academic environment, the College of Education is committed to recruiting and retaining a diverse staff to support, promote and serve a diverse student body. Candidates from historically underrepresented groups, whose work furthers the College of Education's diversity and inclusion efforts, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.

  • Perform related duties as assigned to support the mission of the University
  • Recruit prospective graduate students to the College of Education
  • Maintain consistent communication and be accessible to prospective students throughout the admissions process
  • Review admission application documents and assist College of Education program directors with admission review processes
  • Counsel students, assist with developing academic schedules, and make referrals to services offered on-campus
  • Provide support to faculty members who support College of Education graduate programs
  • Create advising materials and checklist in consultation with programs and departments
  • Assist with data collection, data entry, analyses and creation of statistical reports
  • Assist with contacting current and prospective students to schedule appointments and provide notification of meetings and special events
  • Audit student degree and academic program records in Banner
  • Represent center and college at meetings, open houses and recruitment events
  • Advise students on options to satisfy degree requirements, program changes, and resolution of academic problems
  • Develop and maintain appropriate student files and records
  • Monitor student academic progress
  • Support students in establishment of academic and career goals and identify challenges that may negatively impact student success
  • Comply with and enforce student privacy regulations such as FERPA
  • Work closely with Graduate Admissions and the College of Graduate Studies to apply graduate student policies
  • May participate with Advisor II and III on special projects or tasks as assigned/approved by supervisor
  • Provide current and prospective students with in-depth information regarding course descriptions, prerequisites, program requirements and registration procedures
  • Assist in resolution of individual academic problems

Required Qualifications
Educational Requirements
  • Bachelor's degree

Required Experience
  • One or more years of related work experience

Preferred Qualifications
Preferred Educational Qualifications
  • Master's Degree

Proposed Salary

Required Documents to Attach
  • Please provide three (3) professional references in the Required Documents to Attach section on your application.

Knowledge, Skills, & Abilities
  • Consistently exhibit engaging customer service
  • Navigate web access and email with or without reasonable accommodation
  • Demonstrated ability to utilize advisor resources at a basic level as required

  • Adhere to institutional policy and procedures to meet goals in support of University's mission for student success
  • Understanding of campus resources available to students
  • Understanding of advisement theory and practices

  • Demonstrate commitment to inclusiveness by working well with diverse populations
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Effective communication (verbal and written), organizational and human relations skills
  • Demonstrate appropriate organizational skills as required for specific position
  • Demonstrated commitment to customer service centered work ethic
  • Demonstrated commitment to equity, diversity and inclusion

Apply Before Date
August 3, 2021

Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at

For technical support, please call the Shared Services Center at (877) 251-2644 or

Conditions of Employment
  • Georgia Southern University is a Tobacco and Smoke-Free Community.
  • Successful completion of background investigation and legal authorization to work in the US prior to employment.
  • Must be able to perform duties and responsibilities with or without reasonable accommodation.

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information
  • Must be able to perform duties and responsibilities with or without reasonable accommodation.
  • Work generally performed in office environment
  • Travel required
  • May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation
  • Workweek may occasionally extend beyond 40 hours to evenings and weekends
  • May be required to drive University vehicles

Background Check
Standard and Education

Other Information
Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University's academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from historically underrepresented groups, whose work furthers the institution's Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.

To apply, visit

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