Assistant Director, Student Accessibility Services

Assistant Director, Student Accessibility Services
Target Hire Date
09/27/2021 - 1 month to go
Join our community and experience Emerson College!

Assist the development, monitoring, and promotion of Emerson College's overall efforts and actions to provide full and equal access to curricula, facilities, events, and services for all students with disabilities.

Looking for individuals to manage a specified caseload and share designated responsibilities with the Student Accessibility Services team.


Your Manager: Director for Student Accessibility Services



Your Team: Student Accessibility Services (SAS) which contains two other Assistant Directors who also report to the Director also



Your Partners: many areas of the College including many folks within IT, Academic Affairs, and Campus Life



Your Responsibilities:

• Manage a caseload that includes academic accommodations related to online graduate programs, as well as supporting students in undergraduate programs, including academic and housing accommodations.
  
• Conduct Q&A with prospective, accepted, and continuing students and families.
  
• Communicate complex information about policies, procedures, and expectations.
  
• Send, receive and file: forms, medical records, and other types of documentation. Review documentation, conduct intake interview,s and determine accommodations.
  
• Communicate with the team, academic Chairs and/or faculty for determinations of reasonable accommodations.
  
• Maintain timely, confidential/detailed case notes and files of all interactions with students and other stakeholders.
  
• Communicate with students to explain processes, policies and resources. Manage difficult conversations related to denial of accommodation requests.
  
• Coordinate accommodations: arrange note-taker and describer support; collaborate with IT, research electronic texts, communicate with faculty, tour classrooms, etc.
  
• Administer referrals and other services in conjunction with WARC, Counseling, Student Care and Support, Advising, Health and Wellness, Career Development Center, OHRL, IT, Facilities, Public Safety.
  
• Manage accommodations process; meet with students to review the applicable correspondence.
  
• Develop strategies to support students throughout the process; set up access to College resources for students as needed.
  
• Share with the Associate Director duties which may extend beyond the designated caseload or be within the caseload.
  
• Respond to requests for data and information from Student Affairs, Admissions and other stakeholders.
  
• Prepare periodic and impromptu reports on caseload, services provided, etc.
  
• Determine and manage the process for putting data into the case management system; perform regular file maintenance.
  
• Monitor and suggest revisions to Policy and Procedures documents and web pages through research, collaboration, and preparing material for launch/update.
  
• Make budgetary projections regarding adaptive technologies and accommodations services.
  
• Research and update information on assistive technology accommodations and equipment, including knowledge of best practices, ability to use and demonstrate their features, and collaborations with other units.
  

Other responsibilities

• Assist with office administration such as taking phone calls and email messages as needed
  
• Respond to students, faculty, parents, and other units on campus as needed.
  
• Provide backup coverage when other team members are out of the office.
  
• Perform other duties as assigned.
  

Your Qualifications

• Bachelor's degree or equivalent experience in a higher-ed or professional setting
  
• 3-5 years working with a broad array of individuals with disabilities
  
• Ability to work and manage time/task independently
  

Preferred Qualifications

• Master's Degree in related field
  
• Knowledge of federal and state laws regarding disability access and compliance
  
• Clear and precise oral/written communication skills
  
• Facility with computers and adaptability in learning new technologies
  
• Ability to effectively contribute to team processes
  

Work Environment
Usual Office Conditions: Intellectual and Mental Concentration for extended periods of time

Requires constant coordination of Mental and Visual Attention: No

Requires ability to stand and/or sit for long periods of time: No

Requires ability to lift and move objects that are: under 10 pounds

Requires ability to move materials: N/A

Requires working in difficult physical positions and body contortions: N/A

Amount of time required to travel to do this job: Infrequent

Grade of Position: A16E

Scheduled Weekly Hours: 36.25

Hiring Range: $61,350.00 - $64,300.00


To apply, please visit: https://emerson.wd5.myworkdayjobs.com/en-US/Emerson_College_Staff/job/Boston-Campus/Assistant-Director--Student-Accessibility-Services_JR002704

About Us
Emerson College is the nation’s only four-year institution dedicated exclusively to majors in communication and the arts in a liberal arts context. Its main campus is located in the center of the dynamic multicultural city of Boston, in close proximity to major publishing houses, arts institutions, and research centers. The college also has campuses in Los Angeles and the Netherlands. Emerson College enrolls over 4,300 graduate and undergraduate students from more than 70 countries and all 50 states.

Diversity Statement
Emerson College believes diversity enriches the educational experience by providing students with the opportunity to learn from individuals who may have different backgrounds, experiences, and perspectives. Engagement with diversity in the curriculum, in our co-curricular offerings, and all other aspects of the College enhances the personal and intellectual growth of all members of our campus community. Emerson is committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for meaningful citizenship in an increasingly complex, pluralistic society. Emerson College does not discriminate on the basis of sex/gender in its educational programs or activities. Emerson has designated the Associate Vice President, Title IX, and Clery Coordinator to respond to inquiries regarding the College Sexual Misconduct Policy. The Title IX Coordinator may be reached at 8 Park Plaza, Transportation Bldg, Room 230 Boston, MA 02116; Telephone: 617-824-8999; email: titleix@emerson.edu

Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson College commits to providing all current and prospective students and employees with access to the annual campus security reports for each of our campuses. This report may be accessed from the Emerson College Police Department website.

Grade Ranges
Information on Emerson College staff grade range

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