Discovery & Web Services Librarian (Rank Open)

SUNY Oswego
New York, United States
Salary Not specified
Closing date
Sep 21, 2021

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Position Type
Administrative, Academic Affairs, Librarians & Library Administration, Business & Administrative Affairs, Technology Administration/Other
Employment Level
Employment Type
Full Time

Job Details

State University of New York at Oswego

Discovery & Web Services Librarian (Rank Open)


Penfield Library at the State University of New York at Oswego invites applications for a Discovery & Web Services Librarian (Rank Open).


Posting Date: July 19, 2021


Review Date: Review of applications will begin immediately and will continue until the position is filled.

Benefit Information: The State University of New York provides an excellent benefit package. For more information on benefits for full-time United University Professions (UUP) faculty, visit:   or


Date of Appointment: As Soon As Possible


Description of Responsibilities:

The Discovery and Web Services Librarian will lead efforts to provide a seamless experience to patrons for discovering online library resources and services, with lead responsibility for the library website and facilitating access to electronic resources.


The Discovery and Web Services Librarian will:

  • Administer the library’s discovery tool, integrated knowledge base, and OpenURL link resolver.
  • Establish and maintain access to electronic resources, including coordinating with database providers, vendors, and publishers to enable access, resolve problems, and manage technical changes
  • Communicate proactively, responsively, and in a timely manner
  • Facilitate and participate in the review and evaluation of electronic resources.
  • Generate usage reports to support collection development decisions and facilitate database trial
  • Manage the information architecture of the library’s web presence across multiple systems (Ex Libris Primo / Alma, LibGuides, Illiad, etc.)
  • Provide day-to-day maintenance of the library website
  • Gather data on library website usage through common analytics tools (such as Google Analytics) and usability testing strategies
  • Communicate and collaborate with the campus web team to deliver, maintain, and continuously improve the usability and accessibility of the library’s online resources and services.
  • Provide backup technical support for the institutional repository
  • Serve as liaison to assigned academic departments, providing instruction and participating in collection development in those areas
  • Participate in Research Help Desk rotation for on-site and virtual reference (may include some evening or weekend shifts)
  • May supervise students or staff
  • Engage in educational opportunities about, and work to increase awareness and understanding of diversity, equity, and inclusion


SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan ( As such, the Discovery and Web Services Librarian will be expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.


Required Qualifications:

  • Master’s degree in Library / Information Science from an ALA-accredited program by time of appointment
  • Experience with discovery systems (esp. Ex Libris Alma / Primo), link resolvers, and proxy server configurations
  • Experience assessing, adapting, and maintaining information architecture over multiple digital systems (i.e. Alma / Primo, LibGuides, Illiad, etc.)
  • Experience working with a content management system (e.g. Drupal, WordPress, OmniUpdate)
  • Knowledge of HTML and CSS
  • Experience working with digital accessibility standards as they relate to websites and other online resources
  • Experience with electronic resource lifecycle activities.
  • Strong customer service orientation
  • Demonstrated interest or engagement with social justice, diversity, equity, and inclusion issues, through professional or community experience
  • Excellent oral and written communication skills.
  • Ability to work both independently and collaboratively with colleagues.
  • Ability to understand, evaluate, and implement new technologies and software.
  • Ability to work evenings and weekends if required


Preferred Qualifications:

  • Experience with Drupal
  • Experience working with and maintaining positive relationships with vendors
  • Experience with reference service, collection development, instruction, and other common liaison activities
  • Experience working with counter5 and SUSHI reporting
  • Familiarity with user research/usability methods and web analytics analysis (i.e. Google Analytics)
  • Experience with integrating APIs
  • Experience working in an academic library setting


To Apply Submit:

  • Cover letter addressing qualifications including how your commitment to the college's values of diversity, equity and inclusion has been demonstrated in your professional experience, professional development, mentoring, or service
  • CV/Resume
  • Copy of unofficial transcript for required degree showing degree awarded and date conferred OR program in progress
  • Contact information for three professional references (please note, only the three references listed in your Interview Exchange application can be considered and contacted)


   electronically to:


If you have questions about the position, please contact:

Katherine Jones, Search Chair at


Files must be complete (all documents in the application instructions submitted) to be considered. Official transcripts and are required at time of appointment.


Description of Department: Penfield Library is a dynamic, innovative, and learning-centered environment serving students, faculty and staff at SUNY Oswego. The Library supports campus curriculum, teaching, and research, with a liaison program that provides information literacy instruction, specialized reference, and collection development in all curricular areas. The Library is an active participant in shared SUNY libraries-wide initiatives. Staffing currently consists of eleven full-time faculty and professionals, and fourteen classified staff.


The Library is in a time of change, magnified by the recent pandemic: assessing services, adjusting workflows and roles with a newer library services platform, reexamining our organizational structure, exploring new ways of engaging with faculty and new campus partnerships, and planning for future building renovations.


Penfield library is committed to the practices of social justice, diversity, equality, and respect among our staff, students, collections, and services. We are actively working to build an inclusive environment by setting goals that directly reflect equity and inclusivity, and supporting the goals outlined in SUNY Oswego’s Strategic Diversity and Inclusion Plan. All positions will be called on to contribute to building this environment.


Description of SUNY Oswego: Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of "Top Up-and-Coming Schools" in U.S. News “America’s Best Colleges” in 2010, a Kiplinger's “Best College Value” for 2015, and a "Best Northeastern College" by Princeton Review every year since the first edition in 2003, Oswego offers its 8000 undergraduate and graduate students preeminent academic programs in the arts and sciences, business, communications, and teacher education. The College’s success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research and creative projects is evidenced by Quest, a daylong symposium spotlighting original student research; a stipend program for students engaged in research and creative work; and the Global Laboratory, a STEM-based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually collegial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities.

Additional information about SUNY Oswego can be found at

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students.  We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please see our full non-discrimination policy


In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.


Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing  


For Campus Safety information, please see the Annual Security and Fire Report (Clery):


SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Further policy details, including education and cessation resources, can be found at:


Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at  





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