Founded in 1917, Providence College (PC) is a premier Catholic
liberal arts institution steadfastly committed to academic
excellence through a dynamic core curriculum, a distinctive
Development of Western Civilization Program, and abundant
experiential learning opportunities. The only U.S. higher education
institution administered by the Dominican Friars, PC is committed
to providing a variety of opportunities for intellectual, social,
moral, and spiritual growth in a supportive environment. Providence
College believes that cultural and intellectual pluralism is
essential to the excellence of its academic programs, and strives
to foster an academic culture and campus community reflecting the
global environment in which we live and work.
The approximately 105-acre campus is situated in Rhode Island’s
capital city and is close to the many cultural and educational
offerings of Rhode Island’s “renaissance city.” Additionally,
Providence is located an hour from Boston and just a few hours from
New York City.
For years, Providence College has been recognized in the U.S.
News & World Report
“Regional Universities – North
Category” and has been commended by several other ranking
Provide administrative support to the office of the School of
- Enter student registrations—both credit and non-credit— into
Banner; provide student support for registration; provide student
enrollment data and other reports for degree and non-degree
programs; resolve registration problems, such as non-payments;
monitor courses over-enrollment. This includes working with other
offices—Records, Bursar, DOUGS—to both process individual
registration and to refine/clarify processes. Will support the
management of student records and correspondence through BDM and
mail merges. Anticipate potential issues and solve problems as
needed with guidance where necessary.
- Serve as front-line reception for inquiries to office-
including phone, email, Live Chat and walk-in visitors. Will
include some social media messaging. Will provide office support
including making appointments, reserving rooms, creating online
events, ordering supplies, etc.
- Support the graduation process for SCE : Coordinate student
audits; verify academic program completion; and enter data and
graduation audits for students completing academic program
requirements. Organize and enter lists of candidates and diploma
information for each graduate in database; compile potential
graduation lists and contact potential graduates; handle
correspondence from date of intention through degree completion;
and handle recordkeeping for graduation process. Responsible for
communicating graduation information to other offices, including
College Events, the Registrar, the Bursar, etc. Prepare
certificates of completion for certificate programs.
- Monitor files and record each term for matriculated students;
prepare reports on registered, non-registered, and inactive
students; and assist with communication and outreach to different
- Makes arrangements for special events such as information
sessions, student orientation sessions, receptions, etc. Coordinate
internal and external attendee calendars, reserve/schedule meeting
rooms and make arrangements for equipment, seating, and
refreshments, when necessary.
- Manage student worker staff. Hire, train and manage staff of
3-4 student workers.
- Support and edit school website.
- Order all office and course supplies, including stationery and
business cards. Operate and perform basic troubleshooting for copy
machines and other basic office tools.
- Perform all other duties as may be required
Education and Experience Required
- High school education or equivalent. (Some college
- Minimum of 3 years of related experience or an equivalent
combination of education and experience.
- Excellent customer service and communication skills, including
oral, written and electronic forms of communication.
- Strong technology skills including proficiency in Word and
Excel (intermediate level) and familiarity with Internet
- Produce correspondence and documentation through typing, word
processing, formatting, use of charts, graphs and other visuals,
collating, photocopying, binding, etc., according to the standards
of the department and the College; proofread for content, language
- Demonstrated ability to function as part of a team and to work
effectively with staff, faculty, students, administrators, the
business community, and other groups.
- Attention to accuracy and details.
- Ability to maintain confidential and sensitive records.
- Ability to appropriately represent the College to the
- Ability to work independently and under deadline pressure and
to prioritize assignments while juggling multiple tasks.
If other, please enter regular schedule.
Providence College does not discriminate against any person because
of race, color, national and ethnic origin, sex, gender, except
where gender is a bona fide occupational qualification, sexual
orientation, gender identity, religion, disability, age, veteran
status, or genetic information. The College will develop, and from
time to time update, an affirmative action program and will insist
on a good-faith effort on the part of its employees to comply with
the program. The College will request and expect its agents and
those with whom it conducts its affairs to meet the commitment of
this important program.
Open Until Filled
Special Instructions to Applicants
Required fields are indicated with an asterisk (*).
Documents Needed To Apply
This position requires some evening hours, typically one
evening per week. Is this requirement manageable for you?
- Cover Letter