Career Opportunity Number
Student Services Assistant
Job Open Date
Job Close Date
Open Until Filled
Initial Screen Date:
* High School Diploma or equivalent (G.E.D.).
Preference will be given to individuals who possess
• Associate’s degree.
• Recent (within last two (2) years) experience in using database
systems and the internet.
• Demonstrated experience of ability to provide positive
customer/student service to a diverse community.
• Demonstrated evidence of ability to plan, organize, and implement
multiple tasks and complete tasks accurately and on time.
• Demonstrated evidence of strong interpersonal skills (verbal,
non-verbal, and written communication) and the ability to interact
with or lead a small group.
• Experience with problem-solving, ability to research
• Demonstrated evidence of attention to detail and accuracy, as it
relates to budgeting, bookkeeping, and purchasing.
• Demonstrated evidence of working in a collaborative team
• Demonstrated planning and implementation of events and
Normally scheduled Monday through Friday; however, may be required
to work other shifts to include evenings and/or weekends. Schedule
subject to change based upon department needs.
The annual starting salary is $30,677 to $35,278. A competitive
benefit package is included.
Special Instructions to Applicants
: * Cover letter and resume are required and
must be attached to the online application in order to receive any
consideration. * Interviews will be conducted by a search
This is the first level in the Student Services series. Incumbents
provide basic information and services to students and prospective
students regarding enrollment process, financial aid, career
support, records and transcripts, or counseling, and perform
clerical duties. Major duties and responsibilities include:
providing admissions information to prospective students; providing
information on academic requirements and processes, financial aid,
and registration processes; processing payments; reviewing
documentation; entering and tracking data; responding to general
inquiries; scheduling appointments; maintaining supplies; and
maintaining records, documents, activities, or student
Typical Essential Duties
• Provides information to prospective and current students, to
include information on admissions, academic requirements and
processes, financial aid, college offerings and services, and/or
• Provides assistance to students and other individuals; work may
involve responding to general inquiries via phone, email, or in
person; distributing supplies and resources; providing referrals;
directing calls to appropriate personnel/departments; giving campus
tours; assisting students with completing documentation; reviewing
and collecting documentation; and processing payments.
• Maintains records, call sheets, forms, spreadsheets, and training
and other documentation; and enters and tracks student data related
to test scores, activities, status, financial aid, scholarships,
and other financial, general, and confidential information.
• Performs basic clerical duties to include scheduling
appointments, maintaining supplies, reserving rooms, maintaining
calendars, processing correspondence, and preparing and
distributing materials packets.
• Assists admissions coordinators and other internal and external
staff and departments with basic administrative duties, to include
setting up and reserving rooms, distributing promotional materials,
sending out invitations and reminders, registering students, and
monitoring attendance, during special events and to facilitate
related departmental operations.
• Performs other duties of a similar nature or level.
• This job description is intended to represent only the key areas
of responsibilities; specific position assignments will vary
depending on the business needs of the department.
• Program support principles and practices;
• Customer service principles;
• Record keeping principles;
• Data entry principles and practices;
• Computers and applicable software and applications.
• Providing customer service;
• Preparing schedules;
• Compiling information;
• Performing data entry;
• Providing program support;
• Maintaining records;
• Using a computer and related software applications;
• Utilizing communication and interpersonal skills as applied to
interaction with coworkers, supervisor, the general public, and
others sufficient to exchange or convey information.
- No staffing table positions.
Positions in this class typically require: reaching, standing,
walking, fingering, grasping, feeling, talking, hearing, seeing and
Sedentary Work: Exerting up to 10 pounds of force occasionally
and/or a negligible amount of force frequently or constantly to
lift, carry, push, pull or otherwise move objects, including the
human body. Sedentary work involves sitting most of the time.
Walking and standing are required only occasionally.
Required fields are indicated with an asterisk (*).
Optional & Required Documents
- * What is the highest level of education you have as conferred
through an official transcript?
- Have not completed High School/GED
- High School/GED
- Associate's degree
- Bachelor's degree
- Master's degree
- Doctorate degree
- How did you learn about this position?
- Academic Keys
- Chronicle of Higher Education
- Diverse Issues in Higher Education
- Dos Mundos
- Employee referral
- Inside Higher Ed
- Kansas City Call
- Kansas City Globe
- Kansas City Hispanic News
- MCC Website
- Other Source
- Cover Letter
- Transcript 01
- Transcript 03
- Transcript 04
- Transcript 05
- Other Document 01
- Other Document 02
- Letter of Recommendation 01
- Letter of Recommendation 02
- Letter of Recommendation 03
- Other Document 03