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Functional Business Analyst

Syracuse University
New York, United States
Salary Not Specified
Start date
Jul 21, 2021

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Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Computer Services & Information Technology
Employment Type
Full Time
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Posting Details

Job # 037241 Department Code 20213-5138 Department Academic Affairs Job Title Functional Business Analyst Location Syracuse, NY Pay Range Commensurate with Experience Staff Level 05 FLSA Status Exempt Hours
Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
The Functional Business Analyst ( FBA ) supports the sustainment of the faculty information system ( FIS ). The FBA works with schools/colleges/departments on data, training, administrative support, clean up data entry errors, troubleshoot issues, work with IT support to ensure appropriate login availability and activation, as well as work directly with faculty members on questions regarding the FIS . The FBA will also work to build requested workflows. Participate in planning and implementation of the FIS . Qualifications
Bachelor’s degree preferred. Job Specific Qualifications
* Experience with enterprise information systems including systems configuration, integration, and data transfer.
* Ability to convey information in a precise and clear manner, in multiple formats (oral, written, graphic), and for multiple audiences.
* Proficiency in office productivity software programs.
* Ability to handle confidential material and work with utmost discretion.
* Understanding of research terminology in an academic setting and familiarity with academic career paths and key stages.
* Ability to automate and streamline processes and achieve operational efficiencies.
* Proficiency in problem-solving, creative and analytical thinking, and strategic decision-making.
* Understanding of information security and privacy.
* Proficiency in data analysis and reporting.
* Ability to maintain attention to detail and commitment to accuracy. Responsibilities
—Translate campus requirements to functional capabilities of the system according to goals and objectives of FIS at Syracuse University.

—Manage security and permissions with respect to approved, role-vetted access protocols. Manages security and access for administrative and reporting rights for all users.
—Serve as the primary point of contact and liaison to vendor’s client support team, including awareness of system upgrades and new features that could add value to the implementation.

—Train faculty and administrative staff on data entry and report generation.
—Develop, implement and conduct FIS orientation for new faculty members.
—Train and support temporary assistants hired to facilitate data entry on behalf of faculty members.

User Support:
—Create, maintain, and update user support information in campus knowledge base (Answers). Create video demos that may be accessed asynchronously.
—Troubleshoot with faculty, administrative staff and IT staff on login issues, data entry and reporting questions and other elements of the FIS .

—Build custom reports to pull data from system.
—Gather information from campus leadership on report needs and facilitate creation. Physical Requirements Tools/Equipment Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link Job Posting Date 07/21/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants
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