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Assistant Director Institutional Effectiveness

Syracuse University
New York, United States
Salary Not Specified
Closing date
Aug 23, 2021

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Position Type
Administrative, Academic Affairs, Academic Administration, Accreditation, Institutional Research & Planning, Other Academic Affairs, Business & Administrative Affairs, Other Business & Administrative Affairs
Employment Type
Full Time
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Job Details

Posting Details

Job # 037240 Department Code 20213-5138 Department Academic Affairs Job Title Assistant Director Institutional Effectiveness Location Syracuse, NY Pay Range Commensurate with Experience Staff Level 05 FLSA Status Exempt Hours
Standard University business hours

8:30am – 5:00pm (academic year)

8:00am – 4:30pm (summer)

Hours may vary based on operational needs. Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
The Assistant Director works with faculty, staff, and University leadership on University-wide institutional effectiveness efforts including program review, faculty portfolio, and project management. The Assistant Director works with the Senior Assistant Provost on enterprise wide Academic Affairs projects involving the administration, faculty, staff and students. The Assistant Director supervises a functional business analyst as well as student interns. Qualifications
  • Bachelors degree in information management and technology
  • Knowledge of assessment, accreditation, and strategic planning
  • 8 years or more higher education experience
  • Strong communication skills and ability to work with faculty, staff and students across all divisions, schools and colleges.
  • PMP Certification
Job Specific Qualifications
  • Familiarity with enterprise assessment and accreditation systems specifically Watermark products TK20 and Taskstream AMS .
  • Extensive knowledge of and experience with University assessment and accreditation policies and procedures.
  • Knowledge of regional and professional program accreditation standards
  • Experience with evidence document resource management, filing and tracking systems
  • Strong data analysis and data visualization skills.
  • Working knowledge of learning management and assessment design principles.
  • Experience implementing projects in a diverse organization.
  • Ability to develop, maintain, and manipulate sophisticated software packages.
  • Ability to act as lead technology resource and technical trainer of computer systems.
  • Ability to effectively establish relationships with faculty and staff and across the University.
  • Ability to effectively communicate technology concepts to users who are technically proficient as well as those who are non-technically proficient.
Project Management: Provides Academic Affairs and IEA project management expertise and support across assigned projects. Project include FY/ SEM required seminar, faculty information system and other projects as assigned. Provides project management policies and procedures for strategic plan implementation and reporting. Integrates meaningful assessment activities and results with accreditation processes and prepares/reports evidence in support of university and programmatic accreditations. Ensures annual reporting of academic program assessment results; tracks improvements to programs and student metrics that are a consequence of assessment

Program Review: Provide and support project management and process improvement services for University/School/College program review by partnering with administrative and academic departments throughout the University. Facilitate University wide implementation of APS to support wide-spread adoption and use of APS data/reports. Manage and measure work in order to ensure internal resources, schedules and deliverables are aligned with SU program review schedules and deadlines. Communicate expectations and aspirations to groups and organizations; adjust quantitative and qualitative measures as needed to ensure appropriate feedback on priority goals and objectives; design and communicate success measures, manage focus on schedule and productivity in order to manage successful implementation on the timeframe and within the budget. Plan work including: planning and organizing projects and tasks at the individual and organizational levels; setting clear, realistic, time-bound, and measurable objectives and goals; and investigating possible roadblocks and developing contingencies to redirect tasks so momentum is not lost.

Market Analysis and Customized Academic Projects: Manage the University EAB and Hanover Research research queues. Work with individual school/college/departments/faculty/staff to scope projects, provide project management oversight, and recommendation tracking and implementation. Work with the Senior Assistant Provost to provide University Leadership with policy implications related to new program initiatives, closers, mergers and/or movement to new academic home.

Process Support. Provides required business and/or subject matter expertise for both project and production related activities. May also participate as a subject matter expert for new strategic programs or initiatives impacting current and existing systems. Assure compliance to require standards and that all necessary approvals have been obtained throughout the project life cycle. Engages successfully in multiple initiatives simultaneously. Maintains and audits system security and acts as the data steward to maintain data integrity. Provides end user training and support materials for training when necessary. Participates staff to ensure effective development and use of systems and software used by all areas within AP. Communicates and resolves issues with functional staff and coordinates resolutions with University I.T. staff or third party vendors when necessary. Physical Requirements Tools/Equipment Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link Job Posting Date 07/21/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants
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