Lead Degree Audit Systems Analyst

Lead Degree Audit Systems Analyst

Job no: 503166
Work type: Staff
Location: Monterey Bay
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology

Lead Degree Audit Systems Analyst

(Information Technology Consultant - Career)

Apply Today! Open until filled. Application Screening Begins: Monday, August 2, 2021
Powered by an inspiring Founding Vision Statement, California State University, Monterey Bay (CSUMB) is a mid-sized comprehensive baccalaureate and masters granting university whose staff and faculty help transform student lives through a focus on student success and engagement through project-based learning, service learning in its regional community, and the promotion of multicultural and global perspectives on and beyond campus. CSUMB is both a Minority Serving Institution (MSI) and a Hispanic Serving Institution (HSI) and has a vibrant, diverse student body of over 7,400 students. The university's Strategic Plan prioritizes inclusive excellence through recruiting and investing in the development of a diverse body of faculty, staff, and administrators. CSUMB's sustainability initiative is to be carbon neutral by 2030. The university's faculty and staff, many of whom live in the East Campus housing development, appreciate living and working so close to the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, CSUMB offers excellent benefits, including access to below-market rate campus housing and competitive salaries for faculty and staff.

PURPOSE:

Under the general supervision of the Registrar, the Lead Degree Audit Systems Analyst provides business analysis, planning support, and systems maintenance for the degree audit/transfer credit and degree planner software modules. The incumbent coordinates and participates in the planning, development, implementation, documentation, administration, and maintenance of degree audit systems in order to meet the business needs of the university; serves as a liaison from the Office of the Registrar to other academic and administrative departments; and provides lead work direction to other analysts. The Lead Degree Audit Systems Analyst is expected to have a thorough understanding of degree requirements, program/curriculum governance, and the system maintenance associated with these academic functions. This position will partner with Records, Admissions, Advising, and Student Information Systems on transfer credit, degree audit, degree planner, and advisement technology initiatives, projects for improvements, and system maintenance. The Lead Degree Audit Systems Analyst will support prioritization, elimination of duplication, and consolidation of processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

Maps, builds, and maintains degree programs and requirements via the academic advisement module in Oracle/PeopleSoft Campus Solutions and maps, builds, and maintains the corresponding pathways in the degree planner software and assists with the update and maintenance of transfer credit rules. Monitors and maintains accuracy of degree audits, degree planners, and transfer credit rules; proposing resolution for reported issues and problem situations; and providing support for the development, testing, installation, operation, and maintenance of degree audit systems.

Serves as the lead analyst to other degree audit systems staff; plans and assigns work; investigates, analyzes, and solves problems; provides training and guidance; and, coordinates and conducts user testing. Provides input to supervisor for performance appraisal of staff.

Assists departments in understanding system functions and processes, providing guidance in business process redesign, troubleshooting for identified issues related to academic advising systems and training in new system functionality.

Prepares and maintains system/operational documentation and develops end-user reports for academic advising systems.

Assists in evaluation and making recommendations on campus initiatives as related to degree audit and graduation.

Works cooperatively with Academic Affairs, Student Affairs and the Chancellor's Office to support and enhance academic advising systems.

Other Functions:

1. Provides support for process mapping, development of workflow and control procedures, and other quality initiatives.
2. Serves on committees as assigned.
3. Performs other job-related duties and special projects as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of applying standard theories, principles, practice, and techniques applicable to a university/higher education environment; operational analysis and techniques; excellent oral and written communications skills. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Experience in investigating and analyzing problems that have broad administrative impact and implications. Strong systems background as a user or functional developer. Experience in using spreadsheets, database query tools and word processing software applications at an advanced level; using/supporting a student information system such as Oracle-PeopleSoft (Campus Solutions/Student Administration), SCT Banner, Datatel, and/or other database student information systems. In addition, produce or retrofit content for accessibility, using tools such as Ally, MS Office and Adobe Acrobat documents, and audio and video transcription/captioning.

Ability to: Research, develop and evaluate policies and programs, including skill in the collection, evaluation, interpretation of data to develop sound conclusions and make appropriate recommendations; quickly learn features of new software releases and modules, anticipate problems and address them proactively; analyze data requirements and research data availability; train/mentor others on systems skills and procedures, with the ability to communicate system/technical concepts and ideas to non-system/technical individuals; work as a team member; independently handle multiple work unit priorities and projects; establish and maintain cooperative working relationships within a diverse, multicultural environment

MINIMUM QUALIFICATIONS:

To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems.

SPECIALIZED SKILLS:

Experience in creating reports using XML and/or SQL based reporting systems. Demonstrated experience to accurately audit Academic Advisement, Degree Audit and Records and Registration applications degree programs and requirements (general education, majors, minors, concentrations). Experience in preparing system documentation. Bachelor's degree in computer science, information systems, educational technology or related fields, or similar certified coursework in applicable fields of study. Working knowledge of common software application packages, database systems and sources and training methods and a basic understanding of networks, data communication, and multimedia systems. Demonstrated ability to address the essential functions associated with this position including the knowledge and abilities identified above.

PREFERRED QUALIFICATIONS:

Experience in implementing degree audit systems. Technical fluency with Banner, Oracle/PeopleSoft, CSU Common Management System or equivalent student/financial information system; Microsoft Office Professional Suite, and Google mail and calendaring programs.

SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

• All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
• The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
• This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards; and control over campus business processes, either through functional roles or system security access.
• This position is required to comply with confidentiality requirements outlined in the Department of Education's Family Educational Rights and Privacy and California's Educational Code Chapter 13 regarding sensitive student issues.
• May require occasional evenings and/or weekend work.

PHYSICAL ENVIRONMENT:

Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations.

There are components of this job which are deemed essential on campus. This position will primarily work on the main campus, with occasional work from home. This position requires working on campus with students. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be required and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. All community members who work or attend class on campus should expect to participate in a random or periodic testing system. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

POSITION INFORMATION:

• Type of Appointment: Full-Time, Probationary
• Collective Bargaining Unit: R09 - Technical and Support Services (CSUEU)
• Anticipated Campus Hiring Salary: Mid $5,000's/month
• CSU Salary Range
• FLSA Status: Exempt

CSUMB offers a premium benefit package that includes outstanding vacation, health, dental & vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For more information, visit: CSU Benefits R09. Additionally, University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability, visit: Employee Housing.

APPLICATION PROCEDURE:

For full consideration, applicants must complete the required online application prior to the priority screen date found at csumb.edu/jobs. Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S.

GENERAL INFORMATION:

CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.

CSUMB is a smoke and tobacco-free campus.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER:

CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.



To apply, visit https://careers.csumb.edu/en-us/job/503166/lead-degree-audit-systems-analyst

jeid-de642d30568e3a45b1c97c81baff728a