Associate Director, Student Center Operations

Massachusetts, United States
Salary Not specified
Jul 22, 2021
Employment Level
Employment Type
Full Time

Associate Director, Student Center Operations

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
The Associate Director of Operations will report directly to the Senior Associate Director of Student Space Operations, Event Management and serve to represent the area in the absence of the Director. He/she is primarily responsible for running the operations of the Curry Student Center, but will also assist with managing other Event Management run student spaces like 300 Mass Ave, Cullinane Student Space, and the Ell Hall 4th floor Student Space.

This includes matters involving daily operations, maintenance, safety and security, scheduling/reservations for students, staffing, and logistics. The Associate Director may also be called upon to assist as needed with other major events or programming scheduled on campus.

The Associate Director of Operations will work with the Senior Director and the Event Management staff to serve a diverse variety of needs from customers such as university academic and administrative staff, students, and community populations as they access the services and programs of these facilities.

The Associate Director will help ensure that programs and services in the Event Management venues be run in a professional manner and are responsive to the ever changing students and community needs in accordance with the mission of the university. There will be instances where this position may be called in to support some instances outside their regular hours of operation, including early mornings, nights and weekends, depending on the events the department is hosting.

The Associate Director will also assist the Event Management team with the recruiting, hiring, training, and supervision of the student employment program for the Student Center and other student study spaces on campus run by the department.

The days of coverage for this position are Monday through Friday. This position requires a great deal of flexibility and may require hours which include early mornings, late evenings and weekends.

Masters degree in Business, Operations, Technology or related field required, in addition to 5-7 years full time experience in operations/facilities management. Demonstrated understanding of philosophy, role and purpose of a student center/union as well as student activities. Strong interpersonal, communication, supervisory and technical skills, ability to work well with diverse populations.

Salary Grade:

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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