Enrollment Counselor

About Cape Cod Community College:

Cape Cod Community College is a place of personal discovery, enrichment, and professional development for those just beginning the quest and for those at many points along the path of higher education throughout life. It is a caring, comprehensive institution that belongs to the people it serves and responds to their individual and community needs. Students attending Cape Cod Community College are striving for personal excellence, and are finding it, day after day. Graduates of the College can be found in all levels of private business, the professions, and public service, and they excel at what they do.

For students seeking to lay a foundation for further study, there is no better place to begin than at Cape Cod Community College. In today's highly competitive market place, the well prepared transfer student is the most aggressively recruited person in higher education. For many Cape Cod Community College graduates, that Associate Degree opens the door to institutions that were just not an option after high school. And, when you consider the savings in the overall cost of a four-year degree at either a public or a private university, starting at Cape Cod Community College becomes an incredible bargain that blends quality with unmatched value.

The students' education is the first priority at Cape Cod Community College. As a learning-centered community, we value the contributions of a diverse population, welcome open inquiry, and promote mutual respect. The College offers a strong educational foundation of critical and creative thinking, communication competency, and a global, multicultural perspective that prepares students for life and work in the 21st century. Our liberal arts, sciences, and career programs provide educational pathways that serve the varied social, economic, and demographic characteristics of our community with a distinctive focus on sustainability. We honor our past, celebrate our present and imagine our future.

Job Description:


The Enrollment Counselor will maintain a high level of program knowledge for academic disciplines, student services, and associated tuition and fee costs while continually engaging with prospective students in providing information, assistance, and guidance on enrollment planning that includes admissions, financial aid, academic programs, and student services. The Enrollment Counselor will use a case-management approach to connect with a diverse population of students. The Enrollment Counselor will maintain a high level of professionalism and will participate in a variety of recruitment activities including but not limited to presentations, information sessions, and established relationships with local community organizations.


  1. Consistently engage prospective students with in-depth enrollment support services via multiple communication channels, including via phone, in-person, and remote/virtual modalities.
  2. Professionally assist prospective students through the admission and enrollment process in accordance with College policies and procedures and in compliance with all applicable regulations and accrediting standards.
  3. Actively case-manage students utilizing College technology platforms to meet admission goals with a daily schedule that includes preparation and extensive follow-up time with prospective students, and planning time for outreach opportunities; provide prompt and timely response to inquiries, phone calls, and voicemails.
  4. Assist with enrollment operations for the Dual Enrollment program, including admissions and academic planning.
  5. Review and determine eligibility, acceptance, or rejection of applicants for academic programs.
  6. Assist in providing virtual and in-person information sessions and campus tours as assigned.
  7. Collaborate with departments outside of Enrollment Management to ensure the delivery of a high level of service to every student and to maintain program knowledge.
  8. Professionally and enthusiastically present information regarding the College, program offerings, structure, cost, financial aid, etc. to prospective students.
  9. Serve on college committees as assigned.
  10. Perform related duties as directed.



  1. Bachelor's degree in education, business administration, or closely related field plus two (2) years of experience and/or training involving college admissions, enrollment, student services; or an equivalent combination of education, training, and experience.
  2. Proficiency using Microsoft Office Suite.


  1. Experience with a student information enterprise, such as Jenzabar.
  2. Experience using multiple channels for communication.
  3. Experience working with dual enrollment or similar high school programs.
  4. Demonstrated experience working with a diverse population of students.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

Additional Information:

COMPENSATION : $30.03 per hour for up to 18 hours per week; part-time, non-benefited, MCCC Unit Position.

APPLICATION DEADLINE: Immediate need; applications reviewed upon receipt.

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2022 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly-accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College does not provide any measure of assistance for applicants who do not have the ability to work in the United States.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

Application Instructions:


Begin the online application process by going to the APPLY NOW link. During the process you will be given an opportunity to upload required documents : a cover letter addressing how you meet the minimum requirements of the position and resume (failure to submit requested documents may result in disqualification). Please note that finalist candidates will be asked to provide three current professional letters of reference and transcripts.

See the FAQ for using our online system. Please contact us if you need assistance applying through this website.

Returning Applicants - Login to your Cape Cod Community College Careers Account to check your completed application.

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