Requisition ID: req3243
Job Title: Specialist, Library Circulation
Location: Columbus Campus
Employment Type: Staff
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Non-Exempt
Compensation Type: Hourly
Schedule: Works outside the normal workweek schedule to
support library operations, as scheduled, including weekends.
Community colleges are uniquely positioned to respond to workforce
needs and make higher education an affordable reality. There has
never been a better time to join a two-year college, and there’s no
better place to do it than at Columbus State. A laser focus on
student success and a partnership mindset have established Columbus
State as a key talent provider in a thriving regional economy, and
a premier community college that is changing the nation’s education
and workforce landscapes.
With more than 46,000 students across two campuses, at several
regional learning centers, and online, Columbus State is the
nation’s only institution recognized as an Achieving the Dream
(ATD) college, an AACC Guided Pathways institution, and a
participant in The Right Signals Initiative through the Lumina
Foundation. Columbus State employees at all levels benefit from an
engaging, collaborative, and supportive culture that rewards
innovation and vision.
We provide competitive compensation, comprehensive benefits, and
professional development opportunities. We are dedicated to
ensuring that the diversity of Columbus State faculty and staff
reflects that of our students and region. We are proud to be a
central part of a community that embraces differences and
celebrates the many cultures, beliefs, and lifestyles that define
Columbus, Ohio is also home to The Ohio State University and more
than 30 other colleges and universities as well as the headquarters
of multiple Fortune 500 companies. Columbus is one of America’s
fastest-growing cities, offering a wealth of cultural experiences,
dining, entertainment, shopping opportunities, and more. That’s why
Central Ohio residents find living here so fulfilling, both
professionally and personally.
To perform this job successfully, an individual must be able to
perform the essential job functions satisfactorily. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential job functions described in this position
Since every duty associated with this position may not be described
herein, employees may be required to perform duties not
specifically spelled out in the job description, but which may be
reasonably considered to be incidental in the performing of their
duties just as though they were actually written out in this
The Specialist, Library Circulation primarily performs various
duties within the circulation area, while providing excellent
customer service. The position strives to provide an optimal user
experience accessing the library’s materials, systems, facilities,
Core Competencies Required
Professionalism, Managing Work, Continuous Improvement,
Customer/Student/Employee Focus, Collaboration, Positive Approach,
Quality Orientation, Leveraging Feedback, Communication, Planning
ESSENTIAL JOB FUNCTIONS
Performs carious duties within the library circulation area,
including checking in/out materials; renewing materials;
re-shelving materials; shelf reading; shifting; creating patron
records; working on the semester book list; creating book cards;
processing and packing/unpacking OhioLINK items; and assisting
patrons in the 105 computer lab.
Participates in monthly displays. Assumes general responsibility
for circulation operations, subject to management overview and
supervision. Assists with projects, as directed. Supports library
initiatives with regards to social media postings and content
sharing, as directed.
Provides assistance and support to library patrons and guests.
Utilizes library software systems to retrieve and enter data.
Instructs customers in the use of library systems and
Provides general information on the use of library facilities and
services. Refers patrons to Librarians and other departments for
assistance, as needed. Resolves customer, operational, and
Diversity, Equity, and Inclusion
Fosters and maintains a safe environment of respect and inclusion
for faculty, staff, students, and members of the community.
OTHER DUTIES AND RESPONSIBILITIES
Attends all required department meetings and training.
Communicates any concerns related to building operations to
Works outside the normal workweek schedule to support library
operations, as scheduled, including weekends.
Regular, predictable, and punctual attendance is required
The employee regularly exhibits digital dexterity when entering
data into computer, frequently sits for extended periods of time,
and occasionally stands and walks.
Employee occasionally reaches with hands or arms and stoops,
kneels, crouches or crawls.
Employee converses verbally with others in person and by telephone.
Vision demands include close, detailed vision when focusing on
computer screen. Employee occasionally lifts or exerts force up to
Normal library working conditions
Knowledge, Skills, and Abilities
Knowledge of: standard library circulation practices and
procedures; standard office practices; effective customer service
techniques; Microsoft Office.
Skill in: quality customer service; performing
administrative duties; operation of computer systems and office
equipment, including computers and printers; use of the Internet;
demonstrates adequate skills in verbal and written communications;
data entry; application of job software programs.
Ability to: provide basic assistance and support to
functional area of responsibility; develop and maintain effective
working relationships with associates, vendors, students, telephone
users and general public; maintain confidential and sensitive
information; use good judgement; effectively work with persons of
varying cultures and diversity; exhibit a pleasant public manner
and telephone etiquette; work independently with little supervision
and in teams, as designated.
Associate’s Degree in related field. Two (2) years’ experience in
customer service. State Motor Vehicle Operator's License or
demonstrable ability to gain access to work site(s).
An appropriate combination of education, training, coursework and
experience may qualify a candidate.
Preferred Qualifications: Library experience; some
familiarity with library data systems