Sr Instructional Technologist

The Instructional Design and Technology Department seeks a Senior Instructional Technologist (Sr. IT) who will support instructional design and technology leadership by identifying and evaluating client needs to develop appropriate strategies for implementing innovative technologies across a broad range of academic programs and initiatives, particularly for online and digital learning. This position provides expert leadership on the configuration and management of the School’s Learning Management Systems across all courses, with a focus on Blackboard.

The Sr. IT will provide leadership for web assets; course and digital learning technologies; training materials for faculty, staff, and students; and innovation and related resources for digital learning. This individual will supervise and mentor an experienced course support specialist team, providing guidance and vision on technology development and adoption, training and support, and course development and delivery. The Sr. Instructional Technologist assures adherence to quality standards for course delivery and operations.

To accomplish all of the above, the Sr. IT must have a strong record of the following: LMS management, project management, systems efficiencies and productivity, orientation to detail and quality, technological problem-solving and initiative-taking, and creative solutioning for technology and business process challenges. Moreover, the Sr. IT must exhibit a deep curiosity about software applications and a motivation to explore their internal structures to best configure them to the School’s needs. Finally, this individual should possess good relationship-building and -maintenance skills in order to successfully interface with all levels of the organization.

Specific Duties & Responsibilities:

Technical and Administrative

  • Identify, evaluate, and implement new technology solutions that improve the quality and capacity for web-based delivery of instruction and all related tasks
  • Provide expert level support and recommendations on optimizing the configuration of the Learning Management System (LMS) to meet School of Nursing needs
  • Consult with faculty and other learning technology staff to develop solutions for academic programs, departments, and similar units
  • Collaborate with faculty and IDs to select the most appropriate technologies across programs/tracks
  • Design, develop, and deliver faculty/TA/clinical/staff/student resources and training on instructional technologies
  • Develop and revise online resources including tutorials, technical documentation, and related web content
  • Investigate and resolve recurring issues -- liaise with Central IT or software vendors to correct high-level, systemic technical issues
  • Assist with and ensure effective implementation of instructional technology tools within learning management systems
  • Recommend emerging learning technologies, trends in distance learning in higher education, best practices for online professional development, and effective practices for teaching and learning online
  • Make recommendations for the addition or removal of technologies based on client interactions
  • Act as lead project manager for new application/system implementation - including assessment of application, planning implementation, communication with stakeholders, piloting software, evaluating user acceptance, documentation, and finalizing implementation
  • May develop online course sites within the learning management system in collaboration with the assigned ID and Subject Matter Expert (SME), according to approved course design standards
  • Remain current on ADA/508/UDL standards and serve as departmental SME on such matters, liaising with University Disability Officer
  • Track accommodation requests involving technology-based accommodation and make strategic recommendations, implementing necessary changes when needed
  • Make recommendations to faculty regarding quality and accessibility improvements
  • Perform thorough, in-depth quality assurance testing
  • Produce reports and surveys as needed

Leadership/Supervision:

  • Lead course support specialist team to be reflexive and responsive to institutional needs for course operations and revisions in an increasingly digital learning environment
  • Supervise casual or part-time Course Support and Instructional Technology staff, or any (FT, PT, etc.) multimedia staff and student workers
  • May assist with developing and managing budget projections and participating in negotiations with vendors
  • Develop oversight mechanisms and reports that inform resource use, identify improvements, and adherence to quality assurance standards
  • Develop quality assurance system for use by Course Support Specialists based on knowledge of Universal Design Learning, best practices, and common errors
  • Identify and automate routine tasks for better efficiency
  • Proactively engage faculty by suggesting strategies for teaching challenges and follow through to ensure successful execution
  • Develop user guides and system manuals for necessary and relevant programs/platforms/applications that are used by IDs, ITs, Course Support Specialists (CSS), and vendor support teams

Minimum Qualifications (Mandatory):

  • Bachelor’s degree in instructional design, instructional technology, education, or related field and five years related experience. Additional education may substitute for experience, and additional experience may substitute required education to the extent permitted by the JHU Equivalency Formula.

Preferred Qualifications:

  • Two years of progressively responsible experience in course design and development, faculty training, or program/course assessment/evaluation required
  • Experience with multiple LMSs: Blackboard, Canvas, Brightspace, Absorb, Coursera, etc.
  • Thorough knowledge of online instructional design, pedagogy/andragogy, emerging technology, and distance learning best practices desirable
  • Experience supervising and mentoring staff
  • Experience developing interactive training materials and learning objects
  • Familiarity with SCORM and authoring experience using Adobe Captive or Articulate Storyline or Rise
  • Knowledge of best practices for the effective implementation of instructional technology tools in higher education
  • Familiarity with best practices in the use and development of video in higher education distance learning, including digital video editing tools

Special Knowledge, Skills & Abilities:

  • Basic HTML experience and ability to edit out excessive code if needed
  • Ability to navigate and understand new technologies and strong grasp of various technologies, such as: VoiceThread, Turnitin, Poll Everywhere, Respondus, Qualtrics, Teams Office 365, Zoom, etc.
  • Experience working closely with higher education faculty members
  • Strong critical thinking and troubleshooting skills
  • Proven ability to communicate effectively orally and in writing.
  • Ability to collect data, create reports, and prepare written communication with an attention to detail and accuracy
  • High level of proficiency with Microsoft Office Suite, in particular PowerPoint and Excel
  • Expert in Learning Management System online learning platforms and solutions (preferably Blackboard and/or Canvas)
  • Expertise with and the ability to lead the implementation of the following instructional software technologies: AEFIS, BlackbeltHelp, Kaltura
  • Proficiency in two or more of the following areas: digital media production with Adobe Creative Suite, software training experience, technical documentation, providing training workshops

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title: Sr. Instructional Technologist
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $53,020 - $72,930 annually (commensurate with experience)
Employee group: Full Time
Schedule: Monday - Friday hours 8:30 - 5:00
Exempt Status: Exempt
Location: School of Nursing
Department name: ​​​​​​​Academic Affairs
Personnel area: School of Nursing

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

School of Nursing - East Baltimore Campus


The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

Equal Opportunity Employer
Note: Job Postings are updated daily and remain online until filled.

EEO is the Law
Learn more:
https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Important legal information
http://hrnt.jhu.edu/legal.cfm

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