International Travel Security Manager (Administrator I)

California, United States
Salary Commensurate with experience
Jul 21, 2021
Employment Level
Employment Type
Full Time

Position Summary

The International Travel Security Manager (ITSM) reports to the Associate Vice President of International Affairs and supports International Affairs and Business and Financial Affairs at San Diego State University (SDSU). Working in close collaboration with the staff of both offices, the ITSM proposes, develops, and coordinates policies, procedures, and activities that support the safety and well-being of SDSU students, researchers, faculty, and staff traveling abroad for study, research, or university business. The ITSM will develop and implement safety and security monitoring, analysis, and assessment; provide emergency response and support including a travel emergency preparedness plan;   and provide global health and safety emergency response services for all SDSU global and regional travelers.

The successful candidate for this position will have substantial experience in global safety, security management, risk analytics, crisis management, emergency preparedness, project management, and communication skills.  They will have a proven track record of sound judgment and decision-making, the ability to remain calm in crisis situations while handle matters confidentially, and exercise discretion with sensitive topics.  They will be experienced in developing training materials and programs and have demonstrated leadership and organizational ability to balance conflicting interests, prioritizing assignments, and coordinate multiple projects and people simultaneously.

International Affairs is responsible for the coordination and development of international programs and services at San Diego State University including, but not limited to, faculty engagement, international research, international curriculum, international student services, study abroad, assessment, transborder programs, the SDSU Passport Office, and international alumni relations and development. International Affairs provides services that meet the diverse needs of the SDSU global community and offers programs that foster global perspectives and diplomacy, intercultural awareness, and international goodwill. International Affairs works with all areas of the university to identify and meet the unique needs of its constituencies and to provide opportunities for all members of the campus community to develop effective skills and perspectives for global citizenship and leadership. Annual direct-service constituencies include; 1,700+ non-immigrant students; 15,000+ special event participants; 2,000+ study abroad participants; and 20,000+ Passport Office patrons. These areas are staffed by approximately 21 full-time positions and 25 student assistants.

For more information regarding International Affairs, click here.

This is a full-time, benefits-eligible, at-will position. This position is designated exempt under FLSA and not eligible for overtime compensation. Standard work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m. but may vary based on operational needs.

Candidate Qualifications

  • Bachelor's degree in a related field
  • Five years of professional experience in global health, travel safety, risk management, international business, overseas program management, or relevant field
  • Ability to address emergencies as they arise outside of normal business hours
  • A strong commitment to diversity, inclusion, and building an equitable and diverse environment within a Hispanic Serving Institution

Preferred Qualifications

  • Graduate degree in international education, international business, international security and conflict resolution, law, communications, risk-analysis, or related field of study
  • Extensive experience in managing a wide range of emergency/crisis situations abroad
  • Experience working in a higher education setting
  • Experience living, working and/or studying abroad
  • Working proficiency in a foreign language(s)

Compensation and Benefits

San Diego State University will offer a competitive salary based on the qualifications and experience of the selected candidate.  San Diego State University also offers a rich benefits package that includes:

  • Extensive Leave benefits: 14 paid holidays, 24 vacation days, and 12 sick days per year;
  • Retirement security through a CalPERS defined benefit pension (with CalPERS and UC Retirement Plan reciprocity) and retiree healthcare benefits;
  • An array of health, dental, and vision coverage at no-cost or low-cost to the employee; and
  • California State University system fee reduction program (fee waiver) for the employee or their qualified dependent.

San Diego State University

Now in its 124th year, San Diego State University is a place of knowledge, experience, and impact and  takes pride in more than a century of achievement in education, research and service.  It is one of the oldest institutions in California, with 400,000+ living alumni and many more friends in the community who have a stake in its future. SDSU is expanding its global impact, unifying the university through a common mission and identity. Under a single name, the multi-campus university includes the San Diego campus, SDSU Imperial Valley, SDSU Global Campus, a future SDSU Mission Valley location, regional microsites, and other programs around the globe and online. The university provides students with the opportunity to participate in an academic curriculum distinguished by direct interaction with faculty and an international emphasis that prepares culturally competent global citizens, compassionate leaders, and ethical innovators who will transform the world.

SDSU strives for equity and inclusion in everything it does, building on the human and intellectual diversity of students, faculty, and staff as a source of innovation and strength. SDSU is ranked 35 nationwide for ethnic diversity, and roughly 54% of the university's undergraduates and graduates are students from historically marginalized populations. SDSU is the No. 1 LGBTQ+-friendly campus in California, and No. 8 nationally, according to Campus Pride and BestColleges. ​Further, the university is consistently ranked as a top school for veterans​ and ​serves more than 4,000 military-connected students​. Most critically, the values of equity, diversity, and inclusion translate to results: Continuation and degree completion rates have increased over the last decade, and equity gaps have begun to close effectively with individuals from diverse backgrounds.