Assistant Director of Residence Education, Housing and Residential Life

University of Tennessee at Chattanooga
Tennessee, United States
Salary Not Specified
Posted date
Jul 20, 2021

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Position Type
Administrative, Deans, Student Affairs, Minority & Multicultural Affairs, Other Student Affairs, Residence Life, Student Activities & Services
Employment Type
Full Time

Assistant Director of Residence Education (Student Services Professional 2 - MR09 )
Housing and Residential Life
University of Tennessee, Chattanooga

The primary purpose of this position is to lead the educational and administrative efforts for one area of campus within Housing and Residence Life. This includes the supervision of 3-4 full time Resident Directors, 2-6 Administrative Assistants, and 0-3 Graduate Assistants, as well as oversee 38-55 Resident Assistants. Responsible for recruiting 7 Resident Directors, Graduate Assistants, and 93+ Resident Assistants in order to create a campus community that is conducive to the academic, personal, and social growth of students residing in campus housing. This position is a key coordinator of formulation of student learning outcomes, providing educational opportunities to students, and assessing that learning in a systematic way, consistent with SACS requirements. This position is a key coordinator in the retention, progression, and graduation of students. The campus community is designed for over 3500 students.

Staff Supervision & Training

  • Coordinate, or assist with, the recruitment processes for 7 Resident Directors, full-time administrative staff, 93+ Resident Assistants, other student staff, and Graduate Assistants.
  • Supervise 3-4 full time Resident Directors. Oversee the supervision of up to 2-6 Administrative Assistants, up to 3 Graduate Assistants, approximately 40-60 RAs, and numerous student staff.
  • Coordinate, or assist with, staff training for full time and student staff throughout the year (weekly, monthly, & semester basis).
  • Coordinate full-time and student staff evaluations.

Student Development & Education

  • Responsible for designing, implementing, and revising a curricular approach to residential education, using an outcomes-based learning model, to support the retention, progression, and graduation of students.
  • Assess, or assist in the assessment of, all educational initiatives within Housing & Residence Life.
  • Responsible for maintaining Living and Learning Communities, by way of staff hiring, day-to-day supervision, and problem-solving.
  • Work in collaboration with Housing and Residence Life, Academic Affairs, and Student Development, as appropriate.
  • Coordinate, or assist with, the Freshmen Academic Success program in conjunction with Enrollment Services. 6. Advise, or assist with, Residence Hall Association (RHA), Community Councils, and Resident Assistant Council.


  • Manage short and long-term projects and see them through implementation.
  • Attend various meeting, oversee departmental committees, and serve on university committees as needed.
  • Collaborate with other departments and offices on and off campus.
  • Review and revise publications, including Residence Life training materials, the housing web page, and others.
  • Assist in the development and implementation of policies and procedures.
  • Manage area budget(s) related to educational and training initiatives, as assigned.

Conduct & Crisis Management

  • Available 24/7 for crisis situations and offer immediate support and resources to students and staff involved.
  • Update appropriate supervisors in a timely manner of situations that arise.
  • Assist in the coordination of the conduct process and student of concern referrals within specified area. Serve as conduct hearing officer by investigating cases quickly and efficiently, while observing due process. Must use knowledge and skills to make sound decisions that will stand up on appeal.
  • Advise individual residents, students, and student staff. Meets with individuals on a regular basis for conflict mediation/resolution, discuss concerns or disciplinary action. Must make judgments about various issues and refer to the appropriate resources, if necessary (e.g., Counseling, Dean of Students, Records, and Bursar).

Summer School/Special Projects

  • Responsible for, or assist with, the day-to-day operation of summer school to include check-ins, check-outs, and staff supervision. Interface with internal and external stakeholders.
  • Extensive summer training preparation for 100+ staff members lasting five weeks or more.
  • Extensive and intensive planning for long-term and academic year projects during summer.
  • Peak time: May-August. Perform other duties assigned, including autonomous decision making and authority regarding Residence Life matters in the Associate Director’s absence.

The ideal candidate will possess the following:

The ability to work within a collaborative environment and with diverse populations; strong communication, organization, and customer service skills; must have the ability to handle multiple tasks simultaneously and independently; ability to analyze, interpret, and apply policy and procedural guidelines and solve problems; must have excellent ability to handled high-volume administrative tasks in a timely manner; and must have skills in community and student development to include: organizing and planning student programming, student group advisement, and assessment efforts.

Review of applications will begin on August 2nd and continue until the position is filled. Applications received by this date will receive priority consideration.

Minimum qualifications:

Master’s Degree in Student Affairs, Higher Education, or related field; 3 years full time experience in Housing and Residence Life; and supervision of Resident Assistants and/or Graduate Assistants required.

Preferred qualifications:

Experience in recruiting, selecting, and training resident assistant staff preferred. Experience working with residential curriculum preferred.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

Qualifications :


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