Assistant Director of Residence Education (Student Services
Professional 2 - MR09
Housing and Residential Life
University of Tennessee, Chattanooga
The primary purpose of this position is to lead the educational and
administrative efforts for one area of campus within Housing and
Residence Life. This includes the supervision of 3-4 full time
Resident Directors, 2-6 Administrative Assistants, and 0-3 Graduate
Assistants, as well as oversee 38-55 Resident Assistants.
Responsible for recruiting 7 Resident Directors, Graduate
Assistants, and 93+ Resident Assistants in order to create a campus
community that is conducive to the academic, personal, and social
growth of students residing in campus housing. This position is a
key coordinator of formulation of student learning outcomes,
providing educational opportunities to students, and assessing that
learning in a systematic way, consistent with SACS requirements.
This position is a key coordinator in the retention, progression,
and graduation of students. The campus community is designed for
over 3500 students.
Staff Supervision & Training
Student Development & Education
- Coordinate, or assist with, the recruitment processes for 7
Resident Directors, full-time administrative staff, 93+ Resident
Assistants, other student staff, and Graduate Assistants.
- Supervise 3-4 full time Resident Directors. Oversee the
supervision of up to 2-6 Administrative Assistants, up to 3
Graduate Assistants, approximately 40-60 RAs, and numerous student
- Coordinate, or assist with, staff training for full time and
student staff throughout the year (weekly, monthly, & semester
- Coordinate full-time and student staff evaluations.
- Responsible for designing, implementing, and revising a
curricular approach to residential education, using an
outcomes-based learning model, to support the retention,
progression, and graduation of students.
- Assess, or assist in the assessment of, all educational
initiatives within Housing & Residence Life.
- Responsible for maintaining Living and Learning Communities, by
way of staff hiring, day-to-day supervision, and
- Work in collaboration with Housing and Residence Life, Academic
Affairs, and Student Development, as appropriate.
- Coordinate, or assist with, the Freshmen Academic Success
program in conjunction with Enrollment Services. 6. Advise, or
assist with, Residence Hall Association (RHA), Community Councils,
and Resident Assistant Council.
Conduct & Crisis Management
- Manage short and long-term projects and see them through
- Attend various meeting, oversee departmental committees, and
serve on university committees as needed.
- Collaborate with other departments and offices on and off
- Review and revise publications, including Residence Life
training materials, the housing web page, and others.
- Assist in the development and implementation of policies and
- Manage area budget(s) related to educational and training
initiatives, as assigned.
Summer School/Special Projects
- Available 24/7 for crisis situations and offer immediate
support and resources to students and staff involved.
- Update appropriate supervisors in a timely manner of situations
- Assist in the coordination of the conduct process and student
of concern referrals within specified area. Serve as conduct
hearing officer by investigating cases quickly and efficiently,
while observing due process. Must use knowledge and skills to make
sound decisions that will stand up on appeal.
- Advise individual residents, students, and student staff. Meets
with individuals on a regular basis for conflict
mediation/resolution, discuss concerns or disciplinary action. Must
make judgments about various issues and refer to the appropriate
resources, if necessary (e.g., Counseling, Dean of Students,
Records, and Bursar).
The ideal candidate will possess the following:
- Responsible for, or assist with, the day-to-day operation of
summer school to include check-ins, check-outs, and staff
supervision. Interface with internal and external
- Extensive summer training preparation for 100+ staff members
lasting five weeks or more.
- Extensive and intensive planning for long-term and academic
year projects during summer.
- Peak time: May-August. Perform other duties assigned, including
autonomous decision making and authority regarding Residence Life
matters in the Associate Director’s absence.
The ability to work within a collaborative environment and with
diverse populations; strong communication, organization, and
customer service skills; must have the ability to handle multiple
tasks simultaneously and independently; ability to analyze,
interpret, and apply policy and procedural guidelines and solve
problems; must have excellent ability to handled high-volume
administrative tasks in a timely manner; and must have skills in
community and student development to include: organizing and
planning student programming, student group advisement, and
Review of applications will begin on August 2nd
until the position is filled. Applications received by this date
will receive priority consideration.
Master’s Degree in Student Affairs, Higher Education, or related
field; 3 years full time experience in Housing and Residence Life;
and supervision of Resident Assistants and/or Graduate Assistants
Experience in recruiting, selecting, and training resident
assistant staff preferred. Experience working with residential
The University of Tennessee Chattanooga is an EEO/AA/Title
VI/Title IX/Section 504/ADA/ADEA institution. All qualified
applicants will receive equal consideration for employment and will
not be discriminated against on the basis of race, color, national
origin, religion, sex, pregnancy, marital status, sexual
orientation, gender identity, age, physical or mental disability,
or protected veteran status.