Director of Registration & Records/Registrar

Director of Registration & Records/Registrar

Requisition ID req924 Department Student Records Campus DC-Downtown Center Employment Type Administrative-Full Time Best Consideration Date For best consideration, apply by August 18, 2021; applications received after this date are not guaranteed a review Position Summary

Portland Community College is seeking a collaborative, equity-minded leader who brings deep experience in student records management to join our community as the Director of Registration and Records / Registrar. The successful candidate will understand how to modernize and leverage technology in our operations, while centering our most marginalized students in our policy and process design to help us achieve our vision of equitable student success.

The Director of Registration and Records / Registrar serves as the official custodian of student records for our multi-campus college district, which serves over 60,000 students annually. As a key leader in Student Affairs, the Director provides oversight for registration and records policies, processes and systems, conferral of degrees and certificates, and ensures the accuracy and integrity of PCC student records. This role also serves as chief FERPA officer for the college, responsible for compliance, policy, and training for all departments at PCC. This position contributes to state, regional, and local initiatives and works with a wide range of stakeholder groups including students, staff, faculty, and external partners. The Registrar provides leadership and direct supervision for a growing team of 10, including two office assistants, two student records coordinators, and 6 graduation/transfer credit evaluators.

This position is one of several openings at Portland Community College that will pilot a student affairs practitioner cohort model that seeks to further diversify the college’s student affairs team and advance our efforts towards achieving equitable student success. This cohort will join an educational community that values cultural competency and inclusive teaching and learning practices. Incoming student affairs professionals will be provided with mentorship, professional development, and opportunities to connect with stakeholders across the district. For more information about Portland Community College’s commitment to equitable student success, please visit https://www.pcc.edu/yess / .

Leadership Competencies
Advances Racial and Social Justice
Identifies systemic racism and social oppression and actively works toward their elimination; implements culturally responsive practices and processes to achieve equitable student outcomes.

Drives Vision and Purpose
Participates in the creation of and executes a vision for student-centered (flexible, multimodal, inclusive) delivery of instruction and services.

Drives Engagement
Initiate and drive authentic exploration and engagement cross-departmentally to arrive at collaborative solutions that lead to student success.

Accelerates Agility and Innovation
Analyzes systems, policies, and practices and commits to continuous program improvement through the strategic use of culturally responsive data.

Builds Partnerships
Partners to solve problems, adapts communication and approaches, supports healthy conflict, and develops strong relationships across myriad disciplines and functional areas to advance institutional goals.


Our Mission
To support student success by delivering access to quality education while advancing economic development and promoting sustainability in a collaborative culture of diversity, equity, and inclusion.

Our Vision for Equitable Student Success
Recognizing the unique value, perspectives, strengths, and challenges of every person who comes to PCC for education, all students will achieve their academic goals through equitable support, quality instruction, clear guidance to persist, and an unwavering commitment to completion shared by the entire College community

See the classification description for additional information: https://www.pcc.edu/hr/employment/management-jobs/registrar/

Candidate Profile

These qualifications, skills and abilities are critical for success in this position.
Throughout the screening process, you will be evaluated based on the demonstration of these qualifications.

-Demonstrates engagement in and understanding of the PCC Leadership Competencies (see list in Job Summary above)
-Strong, working knowledge of registration and records best practices, compliance and legal requirements, enrollment management strategies
-Experience successfully leading and implementing major institutional change initiatives, such as policy revisions, technology implementations, and systems design/redesign work and leading teams of both direct and indirect reports through those efforts
-Engagement with related professional organizations, such as AACRAO, PACRAO, and OrACRAO, for professional development and best practices
-Demonstrates awareness of one’s own cultural background and privilege, how it influences perceptions, values, and practices and engages in the way they shape their leadership and relationships with others.
-Demonstrated application of policy and rules through an equity lens, making exceptions and/or policy revisions that acknowledge and incorporate the diverse experiences of community college students

Minimum Qualifications

To be considered, your application must demonstrate these minimum qualifications. (Experience is calculated based on the start and end dates you provide multiplied by the number of hours per week worked).



Master’s degree in Student Affairs, Student Personnel Administration, Student Affairs, Education, Public Administration or other related field. Five (5) years of progressively responsible, professional level experience in higher education, in registration or student services, including two (2) years of experience supervising employees.


OR Bachelor’s degree in Student Affairs, Student Personnel Administration, Education, Public Administration or related field AND seven (7) years of progressively responsible, professional level experience in higher education, in registration or student services, including two (2) years of experience supervising employees.


OR Bachelor’s degree in any field AND nine (9) years of progressively responsible, professional level experience in higher education, in registration or student services, including two (2) years of experience supervising employees.


OR eleven (11) years of progressively responsible, professional level experience in higher education, in registration or student services, including two (2) years of experience supervising employees.

Position Grade M Starting Salary Expectations Minimum $85,663 to range midpoint of $104,938 Placement will generally not exceed the mid-point, based on qualifications, experience, and internal equity. Position Grade Salary Range $85663 to $124211 Annual Salary FTE 1 PCC Benefits

PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.





PCC offers a comprehensive benefit package designed to provide employees and their families, including domestic partners, with access to a broad range of benefit options. Includes Health, Dental, and Vision options, Group Life, Long-term Disability, Long-term Care, and Auto and Home Insurance programs.

PCC currently fully funds the Oregon Public Employees Retirement System (PERS/OPSRP) pension and contributes an additional 6% into the employee's Individual Account Program under PERS/OPSRP. After one year of management or confidential service, PCC also provides a 2% contribution to a 403(b) account for eligible management and confidential personnel. PCC offers a tax deferred annuity program and a deferred compensation program where employees may save additional pre-tax dollars for retirement.

Additionally, PCC provides a tuition waiver for you, your spouse/domestic partner, and dependent children under 24 years of age, as well as partial tuition reimbursement for full-time employees at other accredited institutions.

Paid Leave: (Pro-rated by FTE for Part-Time Employees)
- 14.67 hours of vacation leave per month
- 1 day of sick leave per month
- 11 holidays
- 3 additional personal leave days per year



View a complete list of PCC benefits .

Working Conditions and Physical Requirements

Work environment includes frequent disruptions and changes in priorities. Work is generally performed in an office environment with frequent interruptions and irregularities in the work schedule. Working hours may vary and some evening or weekend work is required. Frequent travel to other locations is required and possession of a current driver license. No special coordination beyond that used for normal mobility and handling of everyday objects and materials is needed to perform the job satisfactorily.

Background Check Required Yes

Portland Community College complies with the Oregon Veterans' Preference in Public Employment law which provides qualifying veterans and disabled veterans with preference in employment. You will be given instructions during the application process to claim Veterans' Preference in the recruitment of this position, and to provide the documents required for verification of eligibility. Please do not send your documentation to the hiring manager directly. For verification of eligibility, please submit the following documentation:

• Veterans: DD214
• Disabled Veterans: DD214 and Letter from the Department of VA

Portland Community College is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected class.