Vending Lead
- Employer
- Rhode Island School of Design
- Location
- Rhode Island, United States
- Salary
- Salary Not Specified
- Date posted
- Jul 21, 2021
View more
- Position Type
- Administrative, Business & Administrative Affairs, Technology Administration/Other, Auxiliary Services, Food Services Management
- Employment Type
- Full Time
You need to sign in or create an account to save a job.
Job Details
Job Summary
RISD Dining is actively seeking a Vending Lead to join its in-house dining, catering, and markets and vending program. Be a part of the group that delivers exceptional hospitality by supporting local farms through seasonally-inspired menus, and utilizing the strengths of its staff to provide the absolute best in culinary artistry to the greater community.
The Vending Lead provides support to the General Manager of Markets and Vending by completing a variety of administrative duties to meet the needs and interests of a creative and diverse community. Regularly follows up with clients via phone and email, checks voicemail, and follows through with all necessary replies and/or actions. Regularly checks and processes market orders placed via Mobile Ordering System, and processes vending reports.
Essential Functions
In support of Dining and Catering’s mission and values, the incumbent may be called upon to perform any one or a combination of the following functions listed below:
- Perform a wide variety of administrative duties in a timely
manner, including, but not limited to answering phones, taking
notes; maintaining client/vendor forms and files; and serving as
the initial point of contact for a variety of questions relating to
market, convenience store, or vending, utilizing cordial,
service-oriented, and open communication with all clients and other
staff/faculty.
- Stock vending machines throughout campus. Process vending
reimbursements. Communicate issues with market and vending manager
and proactively and collaboratively work toward solutions.
- Maintain par levels for dry goods and pantry items and complete
inventorying of various food items and supplies using FIFO (first
in, first out) including paper, beverages, and dry goods. Place
orders, as needed.
- Update and maintain the content of mobile ordering system with
available offerings and ensure it is current and accurate.
- Draft staff schedule and truck schedule, as needed. Serve as
the first point of contact for questions. Guide student
workers.
- Work collaboratively with the department’s IT/Applications
Support Specialist in the effective configuration, operation, and
maintenance of systems software and hardware used in vending. Runs
reports within all the vending systems.Participates in technical
research and development to enable continuing innovation within the
infrastructure. Ensures that system hardware, operating systems,
software systems, and related procedures adhere to organizational
values. Research and recommend innovative, and where possible
automated approaches for system administration tasks.Identify
approaches that leverage RISD resources and provide economies of
scale. Initially investigates and troubleshoots issues and works
with Systems Specialist and/or vendor for resolution. Participates
in upgrades and configuration system software that supports RISD
Vending applications per project or operational needs.
Required Knowledge/Skills/Experience
- A high school diploma or equivalent combination education and
experience, and minimum of two years of experience in a fast-paced
customer service environment preferably with food service, event,
or catering experience.
- Must be able to communicate effectively with faculty, staff,
students and discerning external clientele and maintain composure
and a customer-service oriented mindset.
- Must be detail oriented.
- Ability to work in a diverse community and to communicate
effectively across differences and with members of a diverse
team.
- Proficiency in Microsoft office and Google Platforms.
- Rhode Island sanitation/ServSafe certification or must be
completed within the review period.
- A valid driver’s license.
Valued but not required skills and experience:
- Knowledge of the food industry and products and retail sales experience.
- Prior experience stocking and programming vending machines.
- Desire to learn and use new technologies.
Union
No
Work Schedule
Coverage is seven days per week (two days off) and can include daytime, evening, and weekend hours.
All dining and catering staff is considered essential personnel to the school and are therefore required to attend work even when the school is closed.
Employment Status (Temp, Term, On-call, etc)
Regular, Full-time
Grade
07/CT
Documents Needed to Apply
Resume
Cover Letter
Incomplete applications will not be considered. Please upload all required documents.
The successful candidate will be required to meet our pre-employment background screening requirements.
For certain positions, RISD is currently supporting remote work arrangements due to the pandemic. When work resumes in person, employees are expected to perform work on campus.
RISD recognizes diversity and inclusivity as fundamental to its learning community and integral to an art and design education. We welcome candidates whose experience has prepared them to contribute to our commitment to diversity and excellence. RISD is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetics, or any other protected characteristic as established by law.
For internal use only - Job Family:
Dining - Operations
Company
RISD is a college and museum founded in 1877 in Providence, RI. Today 2,620 students engage in 44 full-time bachelor’s and master’s degree programs, supported by a committed faculty and worldwide network of more than 31,000 alumni.
By cultivating expansive and elastic thinking, RISD equips artists, designers and scholars to generate and challenge the ideas that shape our world.
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert