Part-Time Remote Student Support Concierge (Pool)

Metropolitan Community College
Missouri, United States
Salary Not Specified
Posted date
Dec 8, 2020

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Disabled Student Services, Other Student Affairs, Student Activities & Services
Salary Band
Not specified
Employment Type
Part Time
Position Information

Career Opportunity Number 20-00150PT Position Title Part-Time Remote Student Support Concierge (Pool) Location MCC - Any Location Class Category Temporary Part-Time Staff Job Open Date 09/23/2020 Job Close Date 06/30/2022 Minimal Qualifications
Job Summary:
The part-time Remote Student Support Concierge will provide support to students impacted by the transition to remote learning.

Essential Functions:
  • Make outbound calls to students impacted by the transition to remote learning to assess needs and connect students to resources to support their success
  • Respond to inbound calls and emails from students impacted by the transition to remote learning
  • Provide first level technical assistance to students who need guidance on using technology in remote classes, and escalate to experts as needed
  • Assist students in understanding the course delivery options available
  • Connect economically-impacted students dealing with food and housing insecurity to counselors and/or community-based organizations for assistance with food and housing
  • Assist students with financial aid questions, payment options, past-due debt, and emergency assistance
  • Perform other duties as assigned
EOE /M/F/Vet/Disabled

Minimal Qualifications:
  • High School Diploma or equivalent (G.E.D.)
Work Schedule:
Normally scheduled Monday through Friday up to 19.5 hours weekly. Shifts Available:
7:30AM – 12PM
12PM – 4:30PM
Evening shifts available
  • To review additional job types included in this part-time position category click here ;
PLEASE NOTE : Limited temporary assignment due to the COVID -19 pandemic. Compensation $10.30 per hour Position Summary Type of Part-time Job Part Time Staff Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Are you currently a Temporary Part-Time Staff, Flexible Part-Time Staff and/or Seasonal Part-Time Staff MCC employee?
    • Yes
    • No
  2. Which campus location(s) are you interested in? (I.e. AC, BR, BT, LV, MW, PV, PV-HSI)

    (Open Ended Question)

  3. How did you learn about this position?
    • Academic Keys
    • Chronicle of Higher Education
    • Craigslist
    • Diverse Issues in Higher Education
    • Dos Mundos
    • Employee referral
    • Facebook
    • HigherEdJobs
    • Indeed
    • Inside Higher Ed
    • Kansas City Call
    • Kansas City Globe
    • Kansas City Hispanic News
    • LinkedIn
    • MCC Website
    • Monster
    • Other Source
    • Twitter
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume
Optional Documents
  1. Curriculum Vitae
  2. Transcript 01
  3. Letter of Recommendation 01
  4. Letter of Recommendation 02
  5. Other Document 01
  6. Other Document 02

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