The IT Product Manager is an expert on technology who leads
multiple projects that support the needs of university schools,
departments, and teams. This position is responsible for guiding
the success of a product from requirements through implementation
as well as leading the cross-functional team that is responsible
for improving it. The Product Manager lays out a product vision and
strategy that delivers unique value and necessary fixes and
functionality. The Product Manager builds relationships between
functions across the university and aligns priorities with teams
Position Type/Expected Hours of Work
- Leads, manages, and collaborates with IT cross-functional
teams, business partners, and stakeholders to develop, launch, and
maintain products (software applications, processes, etc.).
Assesses value, develops use cases, and prioritizes stories,
features, and initiatives to ensure work focuses on those with
maximum value that are aligned with product, industry best
practices, and university strategy. Leads the continuous
enhancement and delivery of new product functionality by gathering,
prioritizing, and documenting requirements. Takes initiative to
plan and execute work, meeting deadlines and achieving expectations
in alignment with project requirements. Establishes strong
partnerships with teams, vendors, and sponsors. Prioritizes
customer requests based on technology product vision, strategy,
end-user value, and resolution of defects/bugs. Oversees/maintains
documentation of the applications and provides definitive knowledge
for the history and future of a technology product. Develops and
maintains standards for testing and progress visibility, reporting
on milestones. Manages dependencies in and across releases to
complete release phases and milestones.
- Communicates and effectively work with key stakeholders to
ensure successful product releases and customer adoption. Clearly
articulates the business value to the team, so they understand the
intent behind the new product or product release. Proactively
creates product roadmaps, project planning, conducts meetings,
reviews, retrospectives and demos. Represents products to customers
and executive leadership. Serves as a liaison between schools and
departments, technology teams, vendors, and other support
- Provides supervision, direction, and support to team members.
Identifies and helps coordinate assignments of internal and
external resources to meet department and project goals.
Advocates/negotiates additional resources as appropriate to ensure
achievement of objectives consistent with requestor's
expectations/needs. Manages the relationship with the vendor and
helps direct training efforts. Manages complex team activities to
Required Education and Experience
- Full time
- Team Leader/Consultant A
Preferred Education and Experience
- Bachelor's degree
- 4-6 years of relevant experience
Additional Eligibility Qualifications
- Master's degree
- 5-8 years of relevant experience
- Experience in managing software development life cycle from
requirements to delivery on projects that include new product
versions and enhancements.
- Demonstrated knowledge of the various principles, practices,
methods, and techniques of project management and/or business
- Experience developing business cases and writing logical,
detailed and complete requirements/functional specifications.
- Knowledge of higher education administrative systems and
related business principles, methods and procedures highly
- Experience with change activities (Change Management).
- Hiring for this position is contingent upon the successful
completion of a background check
- To ensure the health and safety of our community AU requires
COVID-19 vaccinations for faculty and staff. Click here to learn
more about our health and safety directive.
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