Student Services Specialist - Outreach & School Relations
Under the direction of an assigned supervisor, perform specialized duties in an assigned student services area such as EOPS, student affairs, evaluations, disabled student services or other assigned area; recommend action regarding the status of students and represent assigned program to other student services.
Perform a variety of specialized paraprofessional duties to provide services to students in an assigned student services area.
Provide specialized information and technical assistance to students regarding transfer and graduation requirements, student activities and available programs and services.
Interpret, apply and explain complex rules regulations, requirements and restrictions related to assigned student services area; refer students to other student services as appropriate; recommend action regarding student applications for the assigned program or service.
Answer questions and serve as technical resource to students, instructors and others in assigned area of student services.
Communicate with other District departments and personnel, educational institutions, community organizations and other outside organizations and agencies to exchange information and coordinate activities.
Maintain various records and files related to students and specialized functions of assigned area;
compile information for reports as required.
Train and provide work direction to student assistants and other personnel as assigned; assign and review work; participate in selection and evaluation processes as requested.
Prepare and process forms, applications and other documents according to established program requirements and College policies.
Operate a PC or computer terminal to update records, input data, generate reports and verify student information; assure accuracy and completeness of data.
Operate a variety of office equipment such as typewriter, computer terminal, calculator and copier.
Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment.
Perform related duties as assigned.
Education and Experience:
Any combination equivalent to: two years of college-level course work in social science, human services or a related field and two years of increasingly responsible experience in a related student services program.
Adaptable/flexible - enjoys doing work that requires frequent shifts in direction.
Thrives in high-pressure environment.
Able to organize and prioritize while planning various large outreach events.
Familiar with various online communication systems.
Knowledge/Areas of Expertise:
Functions, operations and activities of an assigned area of student services.
Modern office practices, procedures and equipment.
Oral and written communication skills.
Interpersonal skills using tact, patience and courtesy.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Telephone techniques and etiquette. .
Applicable sections of State Education Code and other applicable laws.
Principles and practices of training and providing work direction.
Technical aspects of field of specialty.
Perform specialized paraprofessional duties in an assigned area of student services.
Read, interpret, apply and explain rules, regulations, policies and procedures related to a
specialized area of student services.
Train and provide work direction to others.
Communicate effectively both orally and in writing.
Type at an acceptable rate of speed.
Work independently with little direction.
Maintain records and prepare reports.
Work confidentially with discretion.
Meet schedules and time lines.
Establish and maintain cooperative and effective working relationships with others.
Some travel may be required.
Hand and finger dexterity to operate various office equipment.
Days and hours may vary.
Additional hours may be required.
STARTING SALARY: $4,637 (Step A) per month.
Salary increases are granted on the first day of the month following each year of service, until step F is reached.
Employees contribute 7% of their earnings toward the Public Employees Retirement System (PERS).
CONDITIONS OF EMPLOYMENT
These positions are designated as a full-time, twelve-month classified. Excellent fringe benefits include eight 32-hour workweeks during the summer. Working hours will be Monday through Friday 7:45 a.m. until 4:30 p.m. with some evenings and weekends.
Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.
Applicants must submit the following documents by the closing date:
1) Online application: https://elcamino.igreentree.com/css_classified
2) Resume - Resumes are NOT accepted in place of any part of the application and you should complete all sections of the application even if the entries duplicate information on your resume. Please put in Word format.
3) Pertinent transcripts as stated in the required qualifications. (Unofficial computer-generated academic records/transcripts must include the name of the institution and degrees awarded to be acceptable.) Multiple page transcripts must be loaded as ONE pdf document.
Foreign Transcripts: Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. For information on transcript evaluation services, please visit: http://www.ctc.ca.gov/credentials/leaflets/cl635.pdf
Applicants with disabilities requiring special accommodations must contact Human Resources at least five (5) working days prior to the final filing date.
Please Note: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.
If you should need assistance please call (310) 660-3593 Ext. 3807 or by email at email@example.com.
Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).
CLOSING DATE: TUESDAY, AUGUST 3, 2021 at 3:00 p.m.
* Previous employment performed in a different public retirement system may allow eligibility to continue in the same retirement system.
I n accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published Annual Security Reports and all required statistical data, which can be found on the Police Department webpage at www.elcamino.edu/about/depts/police/cleryact/index.aspx . These publications include Clery crime statistics for the previous three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.
El Camino College is an Equal Opportunity Employer
The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law