Business Operations Associate

Massachusetts, United States
Salary Not specified
Jul 19, 2021
Employment Level
Employment Type
Full Time

Business Operations Associate

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
Reporting to the Director of Finance & Operations and working closely with the Office of the Chancellor Finance Team, the Business Operations Associate is responsible for a variety of fiscal business activities and program administration for the GEO,, and other NU Global programs.

The Business Operations Associate plays a pivotal role in ensuring that these programs kick off, run, and end smoothly. This includes, but is not limited to, managing program finances, administering the recruitment, hiring, payroll, and onboarding of program staff, training program leaders, international logistics, expenditure review, and reconciliation. In addition, the Business Operations Associate manages a portfolio of budget indexes and participates in unit forecast exercises and quarterly review of expenditures and projections. The Business Operations Associate is responsible for reviewing and ensuring appropriateness and accuracy of expenditures and compliance to all University policy and procedures. S/he works provides training and consultation to managers and departmental staff on Concur, fiscal policy, and procedures. Additionally, the Business Operations Associate supplies budget reports and is responsible for tracking compensation spending against budgeted resources.

  • Bachelor's degree required
  • 3-5 years of business operations experience, including budget management experience
  • Minimum of 3 years of customer service experience required
  • Excellent written and verbal communication skills
  • Strong multi-tasking, organization, and time management skills
  • Customer service focused and comfort interfacing with a diverse community
  • Strong attention to detail and ability to take initiative and follow-through
  • Demonstrated flexibility, positive attitude, and the ability to work efficiently in a busy environment while handling multiple priorities
  • Proficiency in Banner Finance and Microsoft Office Suite preferred
  • Experience with Enterprise Finance Systems, QuickBooks, Concur, Cognos and TM1 (IBM) budget software platform preferred

The division is extremely busy and requires an individual with proven experiences in handling confidential materials, multi-tasking, and handling sensitive situations in a calm, thoughtful and professional manner. Must be able to manage deadlines and has a proven ability to work independently and collaboratively across units.

Preferred Qualifications:

Salary Grade:

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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