Campus Experience Assistant

Massachusetts, United States
Salary Not specified
Jul 19, 2021
Employment Level
Employment Type
Full Time

Campus Experience Assistant

About Northeastern:
Founded in 1898, Northeastern is a global research university and the recognized leader in experience-driven lifelong learning. Our world-renowned experiential approach empowers our students, faculty, alumni, and partners to create impact far beyond the confines of discipline, degree, and campus.

Our locations—in Boston; Charlotte, North Carolina; London; Portland, Maine; San Francisco; Seattle; Silicon Valley; Toronto; Vancouver; and the Massachusetts communities of Burlington and Nahant—are nodes in our growing global university system. Through this network, we expand opportunities for flexible, student-centered learning and collaborative, solutions-focused research.

Northeastern's comprehensive array of undergraduate and graduate programs— in a variety of on-campus and online formats—lead to degrees through the doctorate in nine colleges and schools. Among these, we offer more than 195 multi-discipline majors and degrees designed to prepare students for purposeful lives and careers.

About the Opportunity:
Northeastern University's Roux Institute is designed as an engine of innovation, talent-building, and economic growth for Portland, Maine, and northern New England. Partnerships set our model of graduate education and research apart. With leading companies and nonprofit organizations at the table from day one, we are creating programs that are preparing the workforce to stay agile and thrive in a competitive landscape powered by artificial intelligence. We are nurturing an environment for high-impact research and innovation in computer and data science, digital engineering, the advanced life sciences and medicine, and other tech fields. And we are helping entrepreneurs launch businesses focused on and powered by technology. Together, we envision an “innovation corridor” that in the coming years will stretch from Boston to Portland and beyond.

Campus and Community Experience - Coordinates the entry area experience, including coordinating welcome area coverage with the Campus Experience Specialists. The Specialists will be the primary staff covering the welcome area; however the Coordinator may cover a few hours per day and are always available close-by to support the needs of the campus that come up each day.

Operation Support - In coordination with the Director of Operations, facilitates campus operation projects by moving projects forward and directing vendors. Develops project plans with the Director of Operations and supports projects until completion. Assists with the day-to- day managing of the Operations Team, identifying and communicating staffing/support needs and coordinating solutions with the Director of Operations.

Special Projects - The remainder of this position is for operational and administrative support for strategic groups and projects. These projects will be scoped and supervised by various teams across the Roux Institute, including Wellness and Student Support, Partnerships, Enrollment, Marketing, and Entrepreneurship. Responsibilities may include customer outreach and service, project management, meeting coordination, note taking and follow up, research, and event support.

Above all else, the successful candidate must demonstrate a customer-first, can-do, anything-is-possible attitude. The successful candidate will have had similar experience and demonstrate that they are capable of fulfilling the responsibilities.

The successful candidate is often the first face of the Roux Institute and therefore must demonstrate our values of a welcoming, inclusion, and dynamism to our community members. The successful candidate must demonstrate maturity, diplomacy, common sense, close attention to detail, professionalism and a team-oriented approach and be able to handle sensitive and confidential information. The successful candidate can effectively troubleshoot and resolve office technology issues and has the ability to organize, manage, and conceptualize projects. Excellent writing and analytical skills as well as strong interpersonal and communications skills are a must. Finally, the successful candidate will have excellent computer skills coupled with the ability to conduct internet research on a variety of topics, effectively utilizing Microsoft Office applications such as Word, Excel and PowerPoint, Access as well as the Adobe Suite including InDesign.

Bachelor's degree preferred.

Salary Grade:

Additional Information:
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

To learn more about Northeastern University's commitment and support of diversity and inclusion, please see

To apply, visit


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