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International Student Services Advisor and Exchange Coordinator

Coastal Carolina University
South Carolina, United States
Salary Commensurate with experience
Posted date
Jul 19, 2021

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Position Type
Administrative, Academic Affairs, International Programs
Employment Level
Salary Band
Commensurate with Experience
Employment Type
Full Time
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International Student Services Advisor and Exchange Coordinator


Coastal Carolina University is accepting applications for the following position: International Student Services Advisor and Exchange Coordinator (Student Services Program Coordinator II) in the Center for Global Engagement.  


Serving as a part of a dynamic team supporting campus internationalization initiatives, this colleague will serve as a Designated School Official (DSO) and Alternate Responsible Official (ARO), reporting to the Director of International Student and Scholar Services. This colleague will counsel students on immigration-related, acculturation, vocational, and academic matters that enable each student’s ongoing compliance with immigration regulations and a positive and supportive environment in our community.  This colleague will be encouraged to advocate for adjustments to policies and process related to effective service of our international students and scholars and have opportunities to participate in other campus globalization programs and projects.   This colleague will serve as the principal academic advisor for our exchange students from partner institutions and will also serve as the key advisor and institutional coordinator for the University’s Cooperation in Higher Education and Professional Development (CHEPD) program for students and scholars. This colleague will also develop campus and community cultural programming events and activities that engage our international students and scholars, including working with our dynamic Intercultural Experience Community and advising our International Club; and will perform other duties as assigned. 


Requirements: A bachelor’s degree in a related field and a minimum of two (2) years’ experience in student services programs are required. Demonstrated experience delivering excellent customer service; ability to work effectively with students and campus stakeholders; minimum of eighteen (18) months of full-time experience as a DSO; US Citizen or Permanent Resident; a driver's license and a current, valid passport without restriction to travel are required.  Must remain eligible at all times, per immigration guidelines, to serve as SEVIS Designated School Officer (DSO)/Alternate Responsible Officer (ARO), and submit to and pass ongoing background checks as a requirement of this position.  Ability to organize multiple tasks; meet deadlines while working independently and as a team; and excellent written and oral communication skills are also required.


Preferences: A master’s degree in an area related to or in support of services to be provided to international student population is preferred. Three (3) years of related experience in international student services; experience in programming for international student and/or scholar populations; three (3) years combined experience as a DSO (Designated School Official) and ARO (Alternate Responsible Officer); and experience with campus software systems /social media platforms are all preferred.  Study, work or travel outside the United States and the ability to communicate in Chinese are preferred. Active member of NAFSA is preferred. 


Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, minutes from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 46 states and 53 nations. The University is accredited by the Southern Association of Colleges and Schools to award the baccalaureate and selective master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in educational leadership, and Ph.D. degrees in Marine Science and Education.

Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.

Interested candidates may apply on-line at or on-line at the Office of Human Resources and Equal Opportunity, Coastal Carolina University, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.  Applicants must submit a cover letter, resume, and contact information for three professional references.  Review of applications will begin immediately and continue until position is filled.


Coastal Carolina University is an EO/AA employer.


Student Services Program Coordinator II (CB70/117778), full-time position with benefits. SC State Pay Band: 05.  Normal work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Must be flexible to meet the special scheduling needs of the university.  Occasional overnight travel may be required.











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