Housing Navigator, Community Health Engagement (CHE)

California State University, Monterey Bay
California, United States
Salary Not specified
Jul 16, 2021
Employment Level
Employment Type
Full Time

Housing Navigator, Community Health Engagement (CHE)

Department Name: Health Sciences & Human Servcs
Job Number: FP2021-717
Status: Position Open Until Filled.
Priority Screening Date:
Recruitment Status:

Position Description:
The University Corporation at Monterey Bay is a non-profit institution that is related and affiliated to the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501©(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

DEFINITION: This is a part-time, 29-hour per week, non-benefited position. This position is dependent upon grant funds, which expires on February 28, 2022, unless renewed or replenished through another funding source. In the interim, there will be multiple concerted efforts to seek additional funding.
POSITION SUMMARY: The Housing Navigator works with the outreach street teams and/or mobile case management team to increase housing opportunities for homeless individuals with applying for, qualifying for, and moving to affordable housing. This includes landlord, community, and housing stakeholder outreach and collaboration, coordination of direct financial assistance for clients, and engaging landlords to create housing opportunities. The Housing Navigator reports to the CHE Senior Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
  • Provide case management; respond to referrals of new clients in a timely manner, including completing the intake form and assessment of the client's needs and preferences.
  • Maintain current client data and keep detailed case notes on HMIS database.
  • Communicate regularly and effectively with the client, service Navigators, service providers, and support personnel to ensure that clients meet house application requirements and maintain housing when secured.
  • Identify and present housing options for clients that fulfill their specific location, size, and affordability requirements.
  • Assist clients in understanding and signing the lease agreement.
  • Assist clients, along with their support staff and family members, in completing applications and providing necessary documents to be placed on waiting lists for affordable housing rental properties as well as the Homeless Set Aside Voucher program.
  • Based on their disability and medical needs, assist clients in requesting reasonable accommodations from lease requirements.
  • Assist clients in qualifying for housing. This can require: making community referrals for credit counseling/legal assistance and assembling letters of support, helping them apply for eligible financial assistance.
  • Help client's budget and plan for move-in expenses including the security deposit and first month's rent.
  • Facilitate all aspects of the application process once the client becomes a potential qualified applicant. This includes maintaining and administering the waitlist, showing the property to interested clients, and assisting clients who have been selected in submitting the necessary documents to qualify for the unit.
  • Ensure that clients maintain housing by responding to request for assistance in lease renewals, lease violations, or re-certifications. Community Engagement and Landlord/Property Manager Relationships.
  • Generate resources in the area of housing, including: researching available affordable and supportive housing options; developing relationships with landlords, brokers, and housing programs.
  • Identify and collaborate with potential local housing stakeholders and community partners.
  • Develop partnerships with housing and community providers to assist clients in housing.
  • Represent CHE at community meetings regarding housing issues for homeless populations; assisting with educating the community on changing policy as it relates to access to affordable housing.
  • Troubleshooting issues as they arise with community partners, staff, landlords, and clients accessing housing.
  • Be professional in representing CHE to landlords/property managers with the intention of expanding the network of properties which house homeless people.
  • Regularly communicate with property managers/affordable housing developers in order to maintain a current and accurate list of affordable housing/rental properties which are accepting applications for a waitlist. Additionally, keep current application forms and other requirements for being placed on the waitlist.
  • Participate in staff meetings, collaborative case conferences, and other related meetings.
  • Performs other job-related duties as assigned.

  1. Performs other duties as assigned.
  2. (e.g. Attend workshops, conference)
PHYSICAL REQUIREMENTS: Ability to operate a motor vehicle; climb stairs; possess good communication skills; meet the requirements of the classification and have mobility, vision, hearing and dexterity levels appropriate to the duties to be performed. Capable of the following extended activities: standing, sitting, climbing stairs. Capable of the following intermittent activities: lifting 25 pounds or more and bending in the performance of infrequently performed office duties.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires working on campus with students, staff and faculty. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be encouraged and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

Updated June 29, 2021: Corporation employees will be required to provide their vaccination status by mid-July through an on-line portal.

The department recognizes the possibility of airborne transmission of infection by bacteria that causes tuberculosis (TB) is high in settings supporting the homeless population and considers the prevention and control of TB as a high priority health issue, including identification, assessment, surveillance, and prevention of transmission.

All new employees, whose normal job duties require significant direct contact with the homeless population, will be required to obtain a TB testing at no cost to them prior to employment or complete an assessment. Those with a current or previous positive TB skin test will be referred to their health care provider for medical examination, including chest x-ray. The risk assessment will only be administered once. Persons may be asked to re-screened for new risk factors.

If you have started a COVID-19 vaccination regimen, a TB test cannot be placed until 4 weeks after your second dose of Moderna or Pfizer. A TB test cannot be placed between the first and second vaccine dose. Additional information on this is available from the CDC.

Knowledge, Skills and Abilities:
  • Must be culturally competent
  • Demonstrated competence with program coordination, including but not limited to public speaking, facilitation, collaboration, detailed program planning and timely implementation.
  • Strong, proven ability to: mediate differences of philosophy and opinion; maintain calm, efficient, and good-humored approach to work while managing competing priorities in a fast-paced, highly productive work environment; work independently and as a team member; think critically and with foresight; carry out assignments with limited direction; adapt to change; and be nimble and flexible.
  • Exceptional personal skills that permit the candidate to work with a diverse community and build collaborative relationships with a variety of community stakeholders.
  • Critical thinking skills that enable the candidate to make sound judgments in developing and time-sensitive situations Ability to responsibly prioritize competing tasks but also follow through in a timely manner.
  • Capacity to follow CHE’s record-keeping/reporting protocols.
  • Ability to follow direction from the CHE Senior Manager
  • Ability to maintain a non-judgment, non-reactionary, and non-defensive communication style during challenging discussions.
  • Excellent oral and written communication skills; working knowledge of Microsoft Word, PowerPoint, and Excel.
  • Ability to comfortably drive or commute to neighborhoods throughout the community and occasionally out of area travel. Must have own vehicle with insurance. (Mileage reimbursement available).
  • Knowledge of local property management agencies, housing programs, community resources, social services, and benefits administered by the county.

Minimum Qualifications:
  • BA/BS required (Preferably in Social Services or another relevant field);
  • A minimum of two years of experience and demonstrated competence in housing coordination;
  • At least two years of relevant experience in providing services to homeless and marginalized individuals. This requirement may be substituted by additional relevant education;
  • Possess a valid California Driver’s License and provide proof of automobile insurance
  • Demonstrated understanding of and commitment to CSUMB’s vision statement.

Specialized Skills:

Preferred Qualifications:

Special Conditions of Employment:
  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with:
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • This position is designated as a Campus Security Authority, will be required to participate in annual training, and to immediately forward to the Clery Compliance Officer all reports of Clery Act crimes brought to their attention.

Compensation and Benefits:
The University Corporation is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students, and the customers we serve. The hourly rate for this position is: $23.00. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act.

Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

University Corporation at Monterey Bay positions are “at-will” employment.

How to Apply:
To apply, visit https://csumb.peopleadmin.com/postings/6445

For full consideration, submit the required documents. For assistance or if you require an accommodation, please call (831) 582-3389. For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map).

CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to: Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.

All employees must be eligible for employment in the U.S.