Information Technology Consultant 2
Educational and Community
Info Technology Consultant
Appointment Type and Duration:
$19.19-$35.57 per hour
Review of Applications Begins
Position closes August 5, 2021
Special Instructions to Applicants
Please submit a current resume, a cover letter that explains how
you meet the minimum qualifications, and the names and contact
information for three professional references.
Any application missing the above documents/information may be
PBISApps, a multidisciplinary team within the Educational and
Community Supports (ECS) research unit in the University of
Oregon's College of Education, is a leader in providing practical
solutions for common education problems. We enable educators to use
student behavioral data in schools all over the United States and
in over 10 countries worldwide. Our work at PBISApps translates
cutting-edge research into real-world solutions through an
equity-focused educational service mission, sophisticated software
and database architectures, and development tools used by an active
and enthusiastic base of over 20,000 schools. Our solutions save
educators time and keep them focused on supporting students.
PBISApps has a continued commitment to using data-based decision
making to improve student outcomes and make systems more effective,
efficient, and equitable. We offer a flexible, supportive
family-friendly work environment focused on a work-life balance in
a stimulating academic setting. At ECS, our teams value the
contribution that diversity brings to our work and culture.
Understanding and learning from our differences gives us unique
opportunities to improve our products and services.
For more information about ECS or the COE please visit https://ecs.uoregon.edu/
The Information Technology Consultant 2 position provides in-person
and remote computer support to approximately 50 faculty and staff
at Educational & Community Supports. Duties include installing,
configuring, troubleshooting, and maintaining desktop and laptop
computer equipment. The position is also responsible for
identifying, researching, and finding solutions to resolve various
IT issues; and evaluating new equipment and software to make
purchase recommendations consistent with staff and organizational
needs. The person in this position must be self-directed and able
to organize daily workflow for efficiency. This position will serve
as a resource to others, assessing user requirements across
multiple teams and translate technical information to people
without the technical background. In providing support this
position will assess user skill level, guide people to become
self-reliant and conduct workshops as needed.
This position is supervised by the ECS Network and Systems
Administrator. The Information Technology Consultant 2 solves
standard and some non-standard technical applications and
performance issues independently and consults with management as
needed to resolve more complex issues or problems.
This classification requires a basic foundation of knowledge and
skills of technology and information systems generally obtained
through an AA degree in computer science, information systems,
educational technology, communications, or related fields, or
similar certified course work in applicable fields of study and at
least one year of related work experience.
- Ability to solve problems independently, as well as in a
collaborative team environment.
- Ability to apply consultative skills to assess user needs and
provide appropriate support.
- Knowledge of information technology systems and/or
applications, including campus-wide systems and multimedia
environments, access procedures, networks and/or
- Demonstrated interpersonal and communication skills in working
with users to interpret needs and provide appropriate
- Ability to maintain materials, inventory, and technical
references and administer facility and system security
- General knowledge of operating systems and hardware for
maintenance, and problem identification and analysis
- Ability to integrate multiple applications and/or
- Proficiency using standard software packages
- Effective verbal, written, and interpersonal communication
skills and ability to communicate effectively with individuals from
diverse backgrounds and cultures.
- Bachelor's degree in Information Technology or related
- Three years' experience involving both systems and staff
FLSA Exempt: No
All offers of employment are contingent upon successful
completion of a background inquiry.
This is a classified position represented by the SEIU Local 503,
Oregon Public Employees Union.
The University of Oregon is proud to offer a robust benefits
package to eligible employees, including health insurance,
retirement plans and paid time off. For more information about
benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative
action institution committed to cultural diversity and compliance
with the ADA. The University encourages all qualified individuals
to apply, and does not discriminate on the basis of any protected
status, including veteran and disability status. The University is
committed to providing reasonable accommodations to applicants and
employees with disabilities. To request an accommodation in
connection with the application process, please contact us at
email@example.com or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex,
national or ethnic origin, age, religion, marital status,
disability, veteran status, sexual orientation, gender identity,
and gender expression in all programs, activities and employment
practices as required by Title IX, other applicable laws, and
policies. Retaliation is prohibited by UO policy. Questions may be
referred to the Title IX Coordinator, Office of Civil Rights
Compliance, or to the Office for Civil Rights. Contact information,
related policies, and complaint procedures are listed on the
In compliance with federal law, the University of Oregon prepares
an annual report on campus security and fire safety programs and
services. The Annual Campus Security and Fire Safety Report is
available online at http://police.uoregon.edu/annual-report.
To apply, visit https://careers.uoregon.edu/en-us/job/527804/information-technology-consultant-2