Global Studies Center Job Description
Provide student advising, event programming, enrollment management,
and resource development for the Office for International Study.
Responsible for advising students on expectations of study abroad
at Smith, including term-time study abroad, as well as summer and
interterm possibilities. Responsible for: planning events and
collaborating with other departments and student groups on campus
to promote study abroad; developing and maintaining a social media
presence that communicates the goals and mission of the office;
supervising student workers; managing accounts payable for study
abroad invoices and stipends, and participating regularly in staff
training and other professional development opportunities to ensure
knowledge and implementation of best practices and continuous
Take appropriate actions to support a diverse workforce and
participate in the College's efforts to create a respectful,
inclusive, and welcoming work environment.
Participate as an active member of the Office for Study Abroad
advising team by engaging in regular communication with campus
partners and students.
Advise students through the complete study abroad cycle from
planning to re-entry. Meet one-on-one with students to advise on
appropriate study abroad programs for credit.
Maintain up to date knowledge of Smith College study abroad
procedures, deadlines, policies, and practices that govern study
abroad with Smith programs and partner-providers.
Maintain up to date knowledge of advising processes that affect
study abroad plans such as academic advising, pre-health advising,
career development and scholarship and fellowship advising in order
to make appropriate referrals.
Maintain knowledge of study abroad program developments to ensure
top quality student advising.
Programming and Resource Development
Assist in scheduling, planning, and delivery of information
sessions, pre-departure orientation, re-entry workshops, and
college-wide admissions events with academic departments, resource
centers, student groups, and returned study abroad students.
Develop and implement social media campaigns that align with and
promote the mission and vision of the Office for International
Study and the Lewis Global Studies Center. Create and manage social
media platforms (i.e. Facebook, Instagram, Twitter, Smith Social
Collaborate with the Lewis Global Studies Center Administrative
(Program) Coordinator in establishing informational needs of front
office student receptionists."
Data and Enrollment Management
Maintain accurate and readily accessible information and data
regarding study abroad enrollments. Responsible for enrollment
reports to various constituents.
Administer the Smith International Travel Experience Systems
(SITES) application and enrollment processes.
Manage Approved Student Procedures. Ensure that approved students
are fully prepared for departure by maintaining timely contact and
information flow regarding deadlines, pre-departure preparation,
distribution of program information, etc.
Office Management: Provide continuous office presence during
regular college office hours and during times when program
management and operations priorities require presence. Improve,
maintain and streamline operations, schedules and tasks.
Student Worker Supervision, including interviewing, hiring and
Oversee the study abroad resource area and Open Drop-in Hours for
study abroad advising.
Accounts Payable and Student Stipends: Work closely with the
Controller’s Office to process and reconcile all issues pertaining
to invoicing, billing, and payments. Process stipends to students.
Communicate regularly with Student Financial Services regarding
Assist with delivery and support of all the Smith Global Programs
Abroad (SPGA) including marketing and recruitment activities and
providing support to the SPGA directors as needed.
Track study abroad transcripts and program evaluation forms for
returned study abroad participants.
Assist students with visa processes as needed and manage the visa
processes for the Smith Programs Abroad.
All employees are expected to participate in the College's efforts
to create a respectful, inclusive, and welcoming work
Minimum Qualifications (knowledge, skills, education,
experience, certifications, licenses)
- B.A. Degree in relevant field plus a minimum of two years of
experience in study abroad or an equivalent combination of
- Experience working with individuals from diverse
- M.A. preferred
- Three to five years of experience is preferred
- Demonstrated commitment to values of diversity, equity, and
inclusion in international education and higher education.
- Strong commitment to holistic advising and support of
- Professional training in study abroad through professional
associations, relevant workshops and conferences, or other relevant
- Strong oral and written communications skills
- Ability to prioritize tasks and manage multiple demands
- Experience and adaptability in using new technology and
- The ability to interact and collaborate with institutional
representatives, faculty and students in a highly professional
- Willingness to engage in continuous enhancement of professional
knowledge and skills
Please attach BOTH
a current resume and a cover letter in
order for your application to be considered for this position .
You may combine your resume and cover letter into a single file
or attach multiple files to your application, but BE SURE you have
provided all attachments BEFORE SUBMITTING your application.
You will NOT be able to attach additional files after you have
hit the Submit button.
Review of applications will begin
August 5, 2021
Grade K Exempt
About Smith College
Located in Northampton, MA, Smith College is one of the largest
women’s colleges in the country and is dedicated to excellence in
teaching and research across the liberal arts. A faculty of
outstanding scholars interact with students in small classes, as
advisors, and through student-faculty research projects. The
College is a member of the Five College Consortium with Amherst,
Hampshire and Mt. Holyoke Colleges, and the University of
Massachusetts Amherst. Students cross-enroll and faculty
cross-teach across the Five Colleges.
Smith College is an Affirmative Action/Equal Opportunity employer
and does not discriminate on the basis of race, gender, age, color,
religion, national origin, disability, sexual orientation, gender
identity and expression or veteran status in the recruitment and
employment of faculty and staff, and the operation of any of its
programs and activities, as specified by all applicable laws and
regulations. Women, minorities, veterans and individuals with
disabilities are encouraged to apply.