Study Abroad Coordinator

Global Studies Center Job Description

Job Summary

Provide student advising, event programming, enrollment management, and resource development for the Office for International Study. Responsible for advising students on expectations of study abroad at Smith, including term-time study abroad, as well as summer and interterm possibilities. Responsible for: planning events and collaborating with other departments and student groups on campus to promote study abroad; developing and maintaining a social media presence that communicates the goals and mission of the office; supervising student workers; managing accounts payable for study abroad invoices and stipends, and participating regularly in staff training and other professional development opportunities to ensure knowledge and implementation of best practices and continuous skills improvement.

Take appropriate actions to support a diverse workforce and participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.



Essential Functions

Student Advising

Participate as an active member of the Office for Study Abroad advising team by engaging in regular communication with campus partners and students.

Advise students through the complete study abroad cycle from planning to re-entry. Meet one-on-one with students to advise on appropriate study abroad programs for credit.

Maintain up to date knowledge of Smith College study abroad procedures, deadlines, policies, and practices that govern study abroad with Smith programs and partner-providers.

Maintain up to date knowledge of advising processes that affect study abroad plans such as academic advising, pre-health advising, career development and scholarship and fellowship advising in order to make appropriate referrals.

Maintain knowledge of study abroad program developments to ensure top quality student advising.

Programming and Resource Development

Assist in scheduling, planning, and delivery of information sessions, pre-departure orientation, re-entry workshops, and college-wide admissions events with academic departments, resource centers, student groups, and returned study abroad students.

Develop and implement social media campaigns that align with and promote the mission and vision of the Office for International Study and the Lewis Global Studies Center. Create and manage social media platforms (i.e. Facebook, Instagram, Twitter, Smith Social Network).

Collaborate with the Lewis Global Studies Center Administrative (Program) Coordinator in establishing informational needs of front office student receptionists."

Data and Enrollment Management

Maintain accurate and readily accessible information and data regarding study abroad enrollments. Responsible for enrollment reports to various constituents.

Administer the Smith International Travel Experience Systems (SITES) application and enrollment processes.

Manage Approved Student Procedures. Ensure that approved students are fully prepared for departure by maintaining timely contact and information flow regarding deadlines, pre-departure preparation, distribution of program information, etc.

Operations

Office Management: Provide continuous office presence during regular college office hours and during times when program management and operations priorities require presence. Improve, maintain and streamline operations, schedules and tasks.

Student Worker Supervision, including interviewing, hiring and training.

Oversee the study abroad resource area and Open Drop-in Hours for study abroad advising.

Accounts Payable and Student Stipends: Work closely with the Controller’s Office to process and reconcile all issues pertaining to invoicing, billing, and payments. Process stipends to students. Communicate regularly with Student Financial Services regarding scholarship awards.

Assist with delivery and support of all the Smith Global Programs Abroad (SPGA) including marketing and recruitment activities and providing support to the SPGA directors as needed.

Track study abroad transcripts and program evaluation forms for returned study abroad participants.

Assist students with visa processes as needed and manage the visa processes for the Smith Programs Abroad.

Other Functions

All employees are expected to participate in the College's efforts to create a respectful, inclusive, and welcoming work environment.

Minimum Qualifications (knowledge, skills, education, experience, certifications, licenses)

  • B.A. Degree in relevant field plus a minimum of two years of experience in study abroad or an equivalent combination of education/experience.
  • Experience working with individuals from diverse backgrounds.


Preferred Qualifications

  • M.A. preferred
  • Three to five years of experience is preferred


Skills

  • Demonstrated commitment to values of diversity, equity, and inclusion in international education and higher education.
  • Strong commitment to holistic advising and support of students
  • Professional training in study abroad through professional associations, relevant workshops and conferences, or other relevant training courses
  • Strong oral and written communications skills
  • Ability to prioritize tasks and manage multiple demands
  • Experience and adaptability in using new technology and computer software
  • The ability to interact and collaborate with institutional representatives, faculty and students in a highly professional manner
  • Willingness to engage in continuous enhancement of professional knowledge and skills

Please attach BOTH a current resume and a cover letter in order for your application to be considered for this position . You may combine your resume and cover letter into a single file or attach multiple files to your application, but BE SURE you have provided all attachments BEFORE SUBMITTING your application. You will NOT be able to attach additional files after you have hit the Submit button.

Review of applications will begin

August 5, 2021

Compensation Grade:

Grade K Exempt

Position Type:

Regular

About Smith College

Located in Northampton, MA, Smith College is one of the largest women’s colleges in the country and is dedicated to excellence in teaching and research across the liberal arts. A faculty of outstanding scholars interact with students in small classes, as advisors, and through student-faculty research projects. The College is a member of the Five College Consortium with Amherst, Hampshire and Mt. Holyoke Colleges, and the University of Massachusetts Amherst. Students cross-enroll and faculty cross-teach across the Five Colleges.

Smith College is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, gender, age, color, religion, national origin, disability, sexual orientation, gender identity and expression or veteran status in the recruitment and employment of faculty and staff, and the operation of any of its programs and activities, as specified by all applicable laws and regulations. Women, minorities, veterans and individuals with disabilities are encouraged to apply.

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