Event Production Manager

Posting Details



Job # 037204 Department Code 30003-1067 Department Carrier Dome Operations Management Job Title Event Production Manager Location Syracuse, NY Pay Range Commensurate with Experience Staff Level S5 FLSA Status Exempt Hours
Hours may vary based on operational needs.

8:00am – 4:30pm (summer) Job Type Full-time Campus Syracuse, NY Unionized Position Code Not Applicable Job Description
An important aspect of this position is recruiting and hiring staff. Scheduling and payroll coordination of student production workers is required, and the supervision and development of Dome Production staff is also expected.

Another key responsibility is engaging in the planning and implementation process for events held in the Dome. Meeting with clients, developing operational plans, scheduling labor, procuring rental needs, etc. is needed.

The position is involved in the leadership of production staff and the execution of changeovers which includes, setup and breakdown. Operational support for the events is also required.

Extensive communication with Dome departments, the Athletic department, University Schools and Colleges and service providers is expected. As well, this position coordinates weekly event information sheets and delivers content to essential staff and service providers.

Other responsibilities include being the main point of contact for determined events, coordinating & executing facility tours, & inventory and organization of essential production items. The Event Production Manager position requires a flexible work schedule which includes being available to work 7 days a week and overnight hours dependent on event schedule & facility needs. Qualifications
  • Bachelor’s degree required, or combination of high school degree and three (3) plus years of experience in facility operations at the professional or collegiate level with two (2) plus years of facility operations leadership experience.
  • The position requires working knowledge of large sport venue structures including venue event logistics, stadium conversion requirements, Human Resource knowledge including hiring, scheduling, and payroll processes.
  • Excellent verbal and written skills.
  • Customer service experience
Job Specific Qualifications
  • Detailed planning and event production abilities
  • Supervisory and management experience
  • Communication—excellent written and oral skills
  • Customer Service proficiency
Responsibilities
  • Human Resources
    • Recruiting (tabling, interviews)
    • Hiring protocols (job posting, proper HR hiring procedures)
    • Scheduling (email communication)
    • Payroll (time sheets, calculations, payroll department coordination)


  • Changeover Logistics
    • Scheduling all changeover and labor needs to ensure determined minimum number of workers
    • Maintaining proper check-in process
    • Leadership role in task supervision to ensure efficient completion
    • Proper staff check-out process
  • Department Oversight and Staff Development
    • Working with Director of Operations in establishing effective communication strategies and accountability for all operations team members.
    • Creating opportunities of growth through task assignments, responsibilities, and training.
  • Planning and Implementation of Events
    • Engaged in event planning process, including:
      • Client logistics meetings
      • Staffing determination
      • Rental needs, setup logistics and supervision
      • Event support
      • Breakdown supervision.
  • Inter-Department Communication and Coordination
    • Effective communication with various departments within the facility which include business office, ticket operations, event staff management, and technical specialties.
    • Responsible for developing and delivering content of Event Information Sheets for weekly meetings with facility staff and service partners.
Physical Requirements Tools/Equipment Application Instructions
In addition to completing an online application, please attach a resume and cover letter. About Syracuse University
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit www.syracuse.edu. About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal. EEOC
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities. Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members. Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity. Quick Link https://www.sujobopps.com/postings/87657 Job Posting Date 07/14/2021 Application Deadline Full Consideration By Job Category Staff Message to Applicants

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