United Way Benefits Hub Campus Coordinator - Highline Support Center

General Summary

United Way Benefits Hub is a campus-wide program designed to disrupt poverty by connecting students with financial tools to meet their basic needs while they pursue a college degree or certificate. Over the last decade, United Way has designed a highly effective model of connecting low-income people to public benefits, income supports, and savings opportunities. Our approach, in partnership with college institutions, provides coordinated, onsite delivery of services, workshops and coaching to provide students with the tools and knowledge to overcome non-academic, financial barriers and achieve their college and career goals.

This position is a full-time, at-will exempt position

Essential Tasks

Reporting to the Director of Student Success, this position will:
  • Communicate effectively and often with United Way and on-campus staff regarding campus needs and program updates;
  • Produce high-quality monthly reports on site activities and progress toward goals for all stakeholders;
  • Coordinate National Service activities alongside the Benefits Hub Champion on campus to ensure National Service members have the tools they need to be successful, clear direction, and are making expected progress towards goals;
  • Co-lead SSC committee meetings;
  • Participate in monthly Campus Coordinator meetings at United Way of King County;
  • Become an expert and administer all Benefits Hub interventions, attend all necessary and ongoing trainings with United Way, including a mandatory orientation;
  • Coordinate Benefits Hub service providers, including but not limited to space and schedule;
  • Provide management and technical assistance to National Service members around project management and access to benefits, and data entry in Apricot;
  • Meet with students if Coaches are unable to fulfill a scheduled meeting;
  • Schedule workshops and events with campus partners;
  • Coordination between WISH/SSEH for full integration for Benefits Hub services;
  • Effectively coordinating an outreach campaign(s) for program growth;
  • Develop, implement, and drive strategies that result in a minimum of 1,100 Benefits Hub interventions across one community college campus each year;
  • Identify opportunities to pilot innovative programming to increase access to services and decrease poverty, hunger, and homelessness on campus.
Knowledge of:
  • Intersections of education and food, housing, and financial security;
  • Public benefits resources available and how to access them;
  • Applying equitable lens to program delivery;
  • Virtual work tools such as zoom google drive and google forms, and ability to learn new online systems;
  • Customer service standards and practices.


Minimum Qualification:
  • Associate Degree;
  • 2 years experience working in student services, social work, or related field;
  • Experience working with or serving underrepresented student populations
Desired Qualification:
  • Bachelor's Degree;
  • One year experience in student services, social work or related field;
  • Ability to speak multiple languages;
  • PeopleSoft Experience or working knowledge of PeopleSoft .

Supplemental Information

THE COLLEGE Highline College prides itself on its commitment to diversity and equity, its institutional culture of collegiality and innovation, its globalization of curricula and its inclusion of the community in its programming. Founded in 1961, Highline College is situated in a diverse community just 15 minutes south of Seattle. The college annually serves more than 16,500 students –– a student population of over 70% students of color, representing 35 nations and more than 100 languages. The college embraces equity, inclusion and social justice, with core goals of student attainment, diversity, community Engagement and sustainability. The student body at Highline College is made up of Transfer students, Running Start students, Professional-Technical students, International students, Comprehensive Transition Program for students with intellectual disabilities, Adult Basic Education and English Language Learners. In addition, we offer six bachelor of applied science, four-year degrees.

MISSION AND VISION As an essential part of our mission and vision , diversity, equity and inclusion are promoted and fostered in all aspects of college life.

APPLICATION PROCEDURE Your online application must include the following four attachments to be considered complete:

  1. A detailed resume that addresses the MINIMUM QUALIFICATIONS of the position;
  2. A letter of application/cover letter (two-page maximum, recommended) that addresses your ability to meet the QUALIFICATIONS, and KNOWLEDGE, SKILLS AND ABILITIES for the position;
  3. A response to the EQUITY QUESTION.


NEED APPLICATION HELP? Should you have any difficulties uploading your documents or navigating the application process, please contact NEOGOV Technical Support at 1-855-524-5627, Monday - Friday 6:00 AM to 6:00 PM Pacific Time.

HIGHLINE COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER Highline College is an equal opportunity employer. The College is committed to enhancing the diversity of our faculty and staff, as well as our student population. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientations, and gender identity diversity. We strongly encourage applicants to apply without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, disability, or any other legal protected status.

REASONABLE ACCOMMODATIONS The College complies with the Americans with Disabilities Act. Applicants needing accommodations in the application process in an alternative format may contact the Human Resources office at (206) 592-3812. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service. TITLE IX POLICY Highline College complies with Title IX regulations. For details on our policies, see our website https://humanresources.highline.edu/faculty-and-staff/policies/title-ix/
The College appointing authorities reserve the right and may exercise the option to make an employment decision prior to the conclusion of the recruitment process.

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