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Coordinator of Adult Student Services - Adult Student Outreach - 17310

University of Wisconsin-Whitewater
Wisconsin, United States
Salary Not Specified
Closing date
Aug 2, 2021

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Position Type
Administrative, Business & Administrative Affairs, Affirmative Action & Equal Opportunity, Student Affairs, Academic Advising & Academic Support Services, Disabled Student Services, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Job Details


The Department of Adult Student Outreach in the Division of Equity, Diversity, Inclusion, and Support Programs at the University of Wisconsin - Whitewater seeks a Coordinator of Adult Student Services (SR STUDENT SERV COORD).

This will be a fixed term appointment and reappointment for subsequent terms is dependent upon needs of the position, university funding and external forces.


This position provides support to all adult/non-traditional undergraduate students admitted to the University as well as coordinates the support services available for these students from other campus offices. This position functions as an information clearinghouse for the campus on issues and programs relevant to this population of students, and works closely with Admissions, the Registrar’s Office, academic advising offices and other UW-W faculty and staff to ensure that adult/non-traditional students receive appropriate assistance. The coordinator takes a leadership role in the planning, implementation, and assessment of programs and services that address the special needs of both prospective non-traditional students at UW-W and participates in the campus and community initiatives aimed at increasing adult-non-traditional student enrollment, retention and degree completion. Because of the overlapping needs of adult non-traditional students and other students of opportunity, this position may also take a central role in student success projects targeting nontraditional students and a broader swath of UW-W students of opportunity.


Minimum Qualifications
  • Master’s degree in an academic subject, student personnel, higher education administration, or other related field
  • Three years of experience in advising or student outreach in a higher education environment
  • Experience working with adult students
Desired Qualifications
  • Experience working with relevant computer programs and systems, including spreadsheets and student records systems is preferred
Knowledge, Skills, and Abilities
  • Excellent interpersonal, organizational, communication, and collaboration skills
  • Ability to work on multiple projects and tasks with minimal supervision and demonstrated energy and initiative
  • Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills
  • Ability to interact respectfully with people from diverse socioeconomic, cultural and ethnic backgrounds

40% A. Provide direct support services to prospective entering and continuing adult non-traditional students.
  1. Meet with prospective adult non-traditional students, including re-admitted students, to provide information about admissions criteria, academic programs, support available at UW-Whitewater, basic financial aid information, etc.
  2. Participate in on-campus days and orientation/registration programs for transfers and new freshmen.
  3. Provide individualized orientation information and serve as a resource for referrals to other offices, community, and campus support services as needed.
  4. Serve as an ombudsman for continuing adult non-traditional students, providing ongoing support and referring them to other appropriate academic advising or services when necessary.
  5. Communicate with enrolled adult non-traditional students in a newsletter and by email to keep them informed of upcoming events, important announcements, and other information of potential interest to them.
35% B. Take a collaborative leadership role in the coordination, development, and implementation of special programming and informational resources for adult non-traditional students.
  1. Oversee planning, implementation, and assessment of programs and services for adult non-traditional students, including overseeing activities in the Non-Trad Pad.
  2. Provide oversight and direction of the nontraditional student lounge and serve as an advisor for the recognized student organization (Adult Student Connections), and mentor its student leaders.
  3. Take a leadership role in collaborating with UW-W’s First Year Experience Office to develop and coordinate an effective orientation that assists nontraditional students successfully transition to college, and identifies barriers to degree completion.
  4. Take a leadership role in collaborating with other UW-W offices to revise existing processes, when necessary, to be more supportive to the needs of adult non-traditional students.
  5. Serve as a clearinghouse of information about adult non-traditional student services and programs on campus.
25% C. Take a collaborative leadership role in campus and community initiatives to improve the recruitment retention, and success of adult/non-traditional students.
  1. Take a collaborative leadership role in the Associates’ degree project, contacting students close to completing an Associate’s degree to inform them of the Associate’s option, thereby creating a incentive and a stepping stone for at-risk students, including adult, non-traditional students.
  2. Take a collaborative leadership role in developing a comprehensive strategy and process for the Degree Completion Team, that assists returning students who left the University close to graduation to move forward and complete their first Bachelor’s degree.
  3. Serve on the Emergency Fund team to help distribute emergency grants to low-income students.
  4. Plan, lead and participate in other initiatives aimed at the recruitment and success of adult non-traditional students.
  5. Assist the University community in understanding adult students’ needs, challenges, and strengths.

Founded in 1868, UW–Whitewater is one of eleven comprehensive universities in a public higher education system that also includes two doctoral institutions and a statewide Extension. In the fall of 2018, as a result of the University of Wisconsin System’s restructuring of the state’s 13 two-year campuses formerly known as UW Colleges, UW–Rock County began operating as a branch campus of UW–Whitewater under the new name of University of Wisconsin–Whitewater at Rock County. Together, these campuses form a preeminent academic institution driven by the pursuit of knowledge, powered by a spirit of innovation, and focused on transforming lives. The University of Wisconsin-Whitewater Main Campus and Rock County Campus are located conveniently near Milwaukee, Madison, and Chicago, and thus offers the advantage of beautiful small-town environments with easy access to the cultural and commercial opportunities of major metropolitan areas.

The Warhawk family — led by caring faculty and staff — is devoted to student success within a broad range of academic programs. UW-Whitewater has a special mission within the UW System to serve students with disabilities and, as such, embraces the principles of universal design and is one of the most accessible campuses in the state. The campuses have more than 200 student organizations and UW-Whitewater is a Division III NCAA university. UW-Whitewater is committed to seeking and sustaining a culturally and ethnically diverse campus environment, building a diverse faculty and staff with expertise and interest in serving students with diverse needs, backgrounds, ethnicities, abilities and other distinct characteristics in respectful, sensitive and understanding ways. The University of Wisconsin-Whitewater is an Equal Opportunity and Affirmative Action Employer, and actively seeks and encourages applications from women, people of color, persons with disabilities, and veterans.


The University of Wisconsin-Whitewater is part of the 13-campus University of Wisconsin System ( ).

Wisconsin Statute 19.36(7)(b) provides that applicants may indicate in writing that their identity should be kept confidential. In response to a public records request, the University will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful final candidate will be released. See Wisconsin Statute 19.36(7)(a).

Per Regent Policy Document 20-19, University of Wisconsin System Criminal Background Check Policy and UW System Administrative Policy 1275 Recruitment Policies, UW-Whitewater requires criminal background checks as a contingency to employment. A criminal background check will be conducted prior to an offer of employment. All final candidates must be asked, prior to hire, whether they have been found to have engaged in, are currently under investigation for, or left employment during an active investigation in which they were accused of sexual violence or sexual harassment. When obtaining employment reference checks, these same sexual violence or sexual harassment questions must also be asked.

The University of Wisconsin-Whitewater requires that all employees be active participants in following applicable safety rules and regulations including necessary training and drills.

For UW-Whitewater Campus safety information and crime statistics/annual Security Report, see If you would like a paper copy of the report please contact the UW-Whitewater Police at 262-472-4660.

To learn more about UW-Whitewater's competitive benefits packages go to our: ALEX webpage, which is our interactive benefits decision support tool.


UW-Whitewater embraces AAC&U’s LEAP principles ( ) and emphasizes student, staff and faculty participation in High-Impact Practices ( ). The Office of Research and Sponsored Programs ( ) provides support for faculty scholarly and creative activities as well as other opportunities to apply for reassigned time and/or other resources to support research activities. UW-Whitewater faculty and staff also have access to technology transfer and research resources provided by WiSys ( ).


University of Wisconsin-Whitewater does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources.

The University of Wisconsin System is engaged in a Title and Total Compensation (TTC) project to redesign job titles and compensation structures. As a result of the TTC project, official job titles on current job postings is targeted to be implemented mid-2021. Job duties and responsibilities will remain the same. For more information please visit:

The University of Wisconsin - Whitewater has the authority to implement temporary workforce reduction and cost saving measures to address financial challenges resulting from the COVID-19 Crisis, consistent with Wisconsin law and Board of Regents, UW System, and UW-Whitewater policy and procedure.


Applications received by July 29, 2021 are ensured full consideration. Applications received after that date may be given consideration at the discretion of the search committee. The most qualified applicants will be invited to participate in the next step of the selection process.

If you have questions regarding this recruitment or if you are unable to complete the application online due to a disability or system problem, please contact us at (262) 472-1072 or

For questions regarding this position, please contact:

Lauren Smith


Only complete application packages will be considered. This includes online submission of the following documents:
  • Cover Letter
  • Resume
  • Name and contact information for three professional references
This Job ID is 17310.

Application Link: Applicants

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