founded in 1831, is a diverse,
energetic liberal arts community where critical thinking and
practical idealism go hand in hand.
The Office of Residential Life strives to provide a safe,
supportive and inclusive residential environment which complements
and extends the educational experience of students. As a
residential campus, undergraduates are required to live on campus
throughout their Wesleyan career. The diversity of housing options
affords our students the opportunity to experience increasingly
independent living as they progress through their time at
Reporting to the Assistant Director of Residential Life the
Residential Operations Coordinator is a part of a dynamic
Residential Life team responsible for effectively meeting the needs
of over 2,900 undergraduate and graduate students.
The Residential Operations Coordinator is an integral part of
supporting the overall success of the department.
- Manage, distribute, collect, inventory, and maintain all
residential keys throughout the year including winter break and
- Liaise with auxiliary services to create and maintain card
access levels for residential facilities.
- Manage, assign, and maintain all residential card access,
including break access, for undergraduate students, graduate
students, and registered guests.
- Maintain inventory of master keys and manage security system
for master key access.
- Recruit, train, and approve timesheets for student office
assistants for central office and three satellite offices
throughout the year including winter break and summer
- Supervise and manage student office assistants in the central
Residential Life Office.
- Collaborate with Accessibility Services and the Assistant
Director on the emotional support animal process, serve as the
contact person for approved students, and handle any concerns that
- Support the Assistant Director with planning and executing the
opening and closing of all residential units, including transition
housing, winter break, and summer housing.
- Coordinate break housing and relocation assignments.
- Manage the digital presence of the Residential Life office
including the residential life website, online forms, residential
floor plans, social media accounts, and assist with responding to
the departmental e-mail system.
- Serve as primary liaison with Physical Plant Managers and
tradespeople on solving availability and occupancy issues.
- Serve as a resource to students, assisting students with
problem solving and accessing other university departments as
- Provide technical assistance for departmental functions.
- Assist with building and maintaining database management as it
relates to office initiatives.
- Serve as the main point of contact for Residential Life with
outside vendors, including coordination of the delivery and
collection of micro-fridges and moving services.
- Assist with departmental assessment efforts and collaborate
with other departments to complete campus-wide assessment.
- Manage assignments of graduate students in collaboration with
graduate student services and rental properties.
- Other duties as required.
Bachelor’s degree or equivalent combination of education and
Intermediate knowledge of Microsoft Word, Excel, Google Docs and
web page management software.
Demonstrated ability in managing several projects
Demonstrated ability to set work priorities.
Excellent Customer Service Skills including problem solving and
Experience with or knowledge of creating systems of
Excellent organizational skills
Ability to work some weeknight and weekend hours as
Demonstrated commitment to working within a diverse environment and
collaborating with individuals of different backgrounds.
Previous experience in Residential Life or student life.
Working knowledge of Peoplesoft, Cascade, database management, card
access systems, or web page management software.
Experience with assessment or data management
Experience with managing Social Media
Special Instructions to Applicants
Application close date is August 29, 2021
Any and all offers to external applicants are contingent on
the candidate’s completion of a pre-employment background check
screening to the satisfaction of Wesleyan University
Wesleyan University, located in Middletown, Connecticut, does
not discriminate on the basis of race, color, religious creed, age,
gender, gender identity or expression, national origin, marital
status, ancestry, present or past history of mental disorder,
learning disability or physical disability, political belief,
veteran status, sexual orientation, genetic information or
non-position-related criminal record. We welcome applications from
women and historically underrepresented minority groups. Inquiries
regarding Title IX, Section 504, or any other non-discrimination
policies should be directed to: Alison Williams, Vice President for
Equity & Inclusion/ Title IX Officer, 860-685-3927, firstname.lastname@example.org.