Full Time/Part Time
This position is responsible for providing secretarial support to
the Housing and Student Conduct Department. Additionally, this
position will provide information and services while greeting
guests and directing all incoming calls. This is a temporary
Duties and Responsibilities
Greet and screen guests, answer walk-in inquiries and refer guests
to appropriate office or individual.
Provide assistance to Resident Directors and Resident
Prepare letters for vendors for purchases, receiving receipts and
students as needed.
Monitor monthly room inspections and send charges to the Business
Process charges from room inventory condition checks (check in and
check out) and process charges as necessary.
Provide assistance to the recruitment office, coordinating housing
presentations for various groups and provide keys to the residence
halls or campus apartments for campus tours.
Provide assistance to campus police by retrieving information
needed to complete reports.
Receive housing applications, confirm fees have been submitted,
confirm housing assignments and maintaining data base.
Prepare housing deposits for housing fees and send or deliver to
the business office..
Respond to emails and emails forwarded from the Housing
Make ID’s and program keys for the halls. Maintain a list of
charges for those students who have lost their ID’s and send to the
Type letters for students for Social Security Administration, Motor
Vehicle Division or Human Services etc.
Process room change requests by students, locate new assignment,
contacting the Resident Assistant or Director of the change and
processing the change in the System.
Process cancellation forms submitted by students by notifying the
Director, Resident Director and Resident Assistant. Adjust charges
in Banner if cancellation is approved.
Supervise work study students in the Housing and Student Conduct
Operate telephone and process and screen calls and route to the
correct person or location.
Provide general information and assistance to all housing related
Serve as a central liaison point for students parents and housing
Open, date and distribute departmental correspondence .
Compose miscellaneous and/or confidential correspondence as
requested by the Director.
Process absence requests.
Participate and assist in Housing and residence hall
Perform other related duties as assigned.
Maintain timely and regular attendance.
Minimum Job Requirements
Education: High School Diploma or GED
Two (2) years general Clerical/Secretarial experience.
Experience in the customer service field.
Strong accounting skills
Knowledge of Ellucian Banner, Excel Word and other basic computer
Special Conditions for Eligibility
Knowledge, Skills, and Abilities
Acceptable telephone etiquette
Skill in operating standard computer software
such as excel and outlook
Written and oral communication.
Operating standard telephone system
Excellent interpersonal and customer service skills.
Ability to assess problems involving many variables.
Ability to analyze situations and effectively make decisions.
Able to maintain emotional control while working under
Attention to detail
Work with frequent interruptions
Repetitive hand motions prolonged use of computer.
Sitting for extended periods of time.
Kneel bend and stoop.
Occasionally lift or move up to 20 pounds.
Typical interior /office work environment
Work with frequent interruptions
Work Location/Campus Center
Las Vegas, NM Campus
New Mexico Highlands University is an affirmative action, equal
opportunity employer, making decisions without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, age, veteran status, disability, or any other protected
class. We are committed to the University values of diversity,
accessibility, excellence, and responsiveness.
For disabled access or services call 505-454-3242 or email
Visit the link below for more information regarding affirmative
action and equal opportunity:
Equal Employment Opportunity is THE LAW
Open Until Filled
Special Instructions to Applicant
A complete online application must include: 1) Letter of
interest/cover letter; 2) Resume; 3) Names, telephone numbers and
email address of three (3) professional supervisory references in
online application; 4) copy of High School Diploma or GED .
Candidates who are invited for on-campus interviews will be
required to submit official transcripts. References will be
contacted in conjunction with on-campus interview. Upload required
materials with online application. For disabled access or services,
call (505) 454-3242 or contact Human Resources at email@example.com NMHU
IS AN EQUAL OPPORTUNITY EMPLOYER
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Personal Referral
- * What is the highest level of education attained?
- High School Diploma
- Associates Degree
- Bachelors Degree
- Masters Degree
- How many years of experience do you have in this type of
- Please describe any previous experience you have working in a
customer service enviornment
(Open Ended Question)
- Cover Letter/ Letter of Interest
- High School Diploma or GED